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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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Ah, and the insurers acting for Royal Mail are AI Claims/ Reserva if that means anything? **Had the legal team my insurers appointed asking me "are you sure you weren't injured at all? It doesn't matter how small..". I couldn't say enough that I was fine, they were very keen for me to claim for something. Terrible really**

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**Had the legal team my insurers appointed asking me "are you sure you weren't injured at all? It doesn't matter how small..". I couldn't say enough that I was fine, they were very keen for me to claim for something. Terrible really**

 

and we wonder why our premiums are so high!! Well we don't really coz we know the insurance industry is run by ambulance chasers now :(

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and we wonder why our premiums are so high!! Well we don't really coz we know the insurance industry is run by ambulance chasers now :(

 

That's exactly what I thought. I just checked a quote for insurance that I got a few weeks ago. Added that I had a no fault accident and my premium hadn't gone up at all. So relieved. Crem, do you know anything about my rights with 3rd party insurers wanting to write my car off? I'm hoping I can refuse if that's what they say..

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That's exactly what I thought. I just checked a quote for insurance that I got a few weeks ago. Added that I had a no fault accident and my premium hadn't gone up at all. So relieved. Crem, do you know anything about my rights with 3rd party insurers wanting to write my car off? I'm hoping I can refuse if that's what they say..

 

Let clear something up.

 

The car is yours and they cannot take it from you.

 

If they say its damaged beyond economical repair you can keep it and get it repaired yourself ( they would of course make an adjustment for the salvage).

 

As an example, if your car is valued at £1000.00 and the professional repair is £800.00 this would be considered uneconomical to repair. They may offer £1000.00. You start to negociate and could possibly get £900.00 and keep the car (salvaged valued at £100.00).

 

If the damage can be repaired at a smaller workshop for two or three hundred you would be quids in.

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Let clear something up.

 

The car is yours and they cannot take it from you.

 

If they say its damaged beyond economical repair you can keep it and get it repaired yourself ( they would of course make an adjustment for the salvage).

 

As an example, if your car is valued at £1000.00 and the professional repair is £800.00 this would be considered uneconomical to repair. They may offer £1000.00. You start to negociate and could possibly get £900.00 and keep the car (salvaged valued at £100.00).

 

If the damage can be repaired at a smaller workshop for two or three hundred you would be quids in.

 

That sounds good, but if they decide it's not economical, will my car then be forever known as a write off with Cat '?' damage? If yes, will that have an impact on MOT's and insurance?

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That sounds good, but if they decide it's not economical, will my car then be forever known as a write off with Cat '?' damage? If yes, will that have an impact on MOT's and insurance?

 

Have a read here, should give you an idea:

 

http://www.rac.co.uk/community/blog/rac-blog/september-2011/what-is-an-insurance-write-off/

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Thanks, it helped a little. It seems even more likely that my car will at best be cat D. By the time courtesy car costs and official Renault parts and labour are added up, i'm betting it will exceed the value of the car. Thanks again DW

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Thanks, it helped a little. It seems even more likely that my car will at best be cat D. By the time courtesy car costs and official Renault parts and labour are added up, i'm betting it will exceed the value of the car. Thanks again DW

 

Scratched wheelarch and bumper in dealer probably could run to a grand or more dependant on cost of parts.

 

Second hand bumper and back street paint job probably 250 - 300.

 

just have to see what they come up with. Good Luck.

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Well, repairs apparently £1200!! They haven't said yet whether it's a write off but I fear the worst. I'm going to try for cash in lieu and no write off, but don't really know what to say. Is that something that insurers do if possible? Some tips on what to say would be much appreciated.

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Well, repairs apparently £1200!! They haven't said yet whether it's a write off but I fear the worst. I'm going to try for cash in lieu and no write off, but don't really know what to say. Is that something that insurers do if possible? Some tips on what to say would be much appreciated.

 

Insurers can and do pay cash in lieu.

 

When they contact you try in the nicest possible way to tell them how you would like the matter settled. ie. If they deem the car uneconimical and offer a reasonable figure say you are prepared to accept if they return your car. Dont forget as soon as they pay the courtesy car stops if you retain the salvage.

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So just to be clear, I can get cash in lieu without them writing it off? When you used the term 'salvage', I thought that applied to cars that had been written off.

 

Yes it does. If you still had the car and they deemed it U/E to repair, their offer would be on the basis of U/E to repair. We have valued your car with a pre accident value of £xxxx and a salvage value of £xxx so the figur you would receive would be xxxx minus xxx.

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Had an offer today of £1050 and cat c damage write off. I very politely asked for a cash in lieu payment and no write off and was offered the same amount and exactly that! Result! They have paid into my bank and I get to keep the courtesy car for a few days to enable me to get my car fixed. Is this possibly the nicest, fastest settlement ever? Thanks for all the advice guys.

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Had an offer today of £1050 and cat c damage write off. I very politely asked for a cash in lieu payment and no write off and was offered the same amount and exactly that! Result! They have paid into my bank and I get to keep the courtesy car for a few days to enable me to get my car fixed. Is this possibly the nicest, fastest settlement ever? Thanks for all the advice guys.

 

Glad you got it sorted and no its not the fastest settlement ever but in the top few.

 

If all insurers worked this way our premiums would be far less.

 

Had they messed you around with a lower than reasonable offer and dragged their feet you would probably ended up using a claims management or solicitor and claiming injury.

 

You ened up with a good deal sorted to your satisfaction and they have now swept it under the carpet without any "solicitor" cost which is what bangs claims out of all proportion.

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Looks like good news and great to see it sorted out so quickly.

 

When you renew your insurance next though you will have to phone them and complain that they are charging you way to much extra compared to this year when there was an accident that was not your fault - they may say that your 'no claim bonus' is uneffected but if you run the quote without the accident then it will be a lot cheaper. Their excuse for this is that although you were not at fault, this accident is proof that you are likely to claim through insurance and drive in an area prone to accidents! Cheeky sods!

 

Remember this and winge on the phone until your renewal quote is more acceptable to you or you will get stung for this non fault accident.

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Looks like good news and great to see it sorted out so quickly.

 

When you renew your insurance next though you will have to phone them and complain that they are charging you way to much extra compared to this year when there was an accident that was not your fault - they may say that your 'no claim bonus' is uneffected but if you run the quote without the accident then it will be a lot cheaper. Their excuse for this is that although you were not at fault, this accident is proof that you are likely to claim through insurance and drive in an area prone to accidents! Cheeky sods!

 

Remember this and winge on the phone until your renewal quote is more acceptable to you or you will get stung for this non fault accident.

 

I did a quote yesterday admitting a no fault accident and my premiums were the same. Might they go up later then? My renewal is in March.

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2 years no claims, no change to my policy as Royal Mail's insurers dealt with everything. Initially my insurers started proceedings but 3rd party insurers took the reins and my insurance co closed down the claim and said 'it would be as if this didn't happen'. Not sure how true that is!

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2 years no claims (including this one?) I would expect at least 10% if not 15% less premium than last year - chat to them on the phone and ask what they can do as you are a loyal customer and shouldn't be penalised for a non fault accident - make sure they do NOT increase your excess without you knowing - mine did that to me and I was not a happy bunny despite the fact I never needed it, that wasn't the point.

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Sorry, I meant the same as a couple of weeks ago when I had been looking at renewal prices. My premium's dropped by £100 on last year and I checked again today, no increases since declaring the accident. Early days maybe, i'll try not to get too excited. It's 2 years including this year, I only passed my test in '11. Nearly 40 though, so insurance was never that crippling.

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