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    • Did you send the note giving them the extension of time? When does the extension expire/date for issue of claim? I see that this thread started on 25 October. I have to say that when it started I thought it was going to be a quick fix and hadn't bargained for virgin's ineptitude which has certainly made it a lot more interesting but I'm hoping that March is going to be the month that it will finally all get sorted out. Surely someone responsible within Virgin has got to start taking a look and understanding the extraordinary mess that they have built for themselves and want to sort it out.  
    • Dispute with Vodafone and get copy invoices last invoice 2016 no balance on old number I have invoices upto nov16 showing no balance brought forward just before upgraded.   you say above you have all the bills that state a zero balance up until nov2016 are they in the SAR return too,? and all the ones after nov 2016?   the account number in the poc is this the same number as on those bills you have? and the number on the pages of the comms log you uploaded? as the comms log appears to show payments were being made right through the period you say the bills you have all show £0? then being transferred to other invoice numbers  , do these invoice numbers the payments were transferred too match the invoice numbers show £0 balance you have?          
    • no go back and read my guide earlier CAREFULLY...
    • Oh ok.   I thought I would need to write some sort of defence when I acknowledge the claim on the mcol website.
    • woe SLOWDOWN>   your defence is weeks away. (day 33) no there are no templates as each claim is unique. however, if you use our search top right. for say claimform card you'll see numerous versions people have adapted based upon our std holding/no paperwork defence , one of which, might well be suitable.   get CCA/CPR requests running monday and get AOS done now on mcol, you've already lost 10 of your 19days to do AOS   then get reading up as i detailed above the more you read here the stronger we become   dx      
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Think villa can cause an upset here.

 

Have backed them at 20/1 on betfair and a little on the draw at 9ish.

 

City may well win but think those prices are way too big.

 

City not exactly been impressive of late. Can see it being quite nervy tonight.

 

At these prices you'd assume 3-0 or bigger but think IF city win, it will be by one goal holding on at the end

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

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Hearts and Hibs bottom two in the SPFL, footballs no too good in Edinburgh the noo :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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And all the teams in the English Leagues want to play in the SPFL.

 

Hearts and Hibs bottom two in the SPFL, footballs no too good in Edinburgh the noo :)
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And all the teams in the English Leagues want to play in the SPFL.

 

My a**e :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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norwich relegated, well done sunderland 4 wins on the trot. but, will there be a legal challenge? #673

van gaal set to be manures boss!

league play offs to come.

roll on final day, come on hammers, go for it, carroll to score the winner for the hammers! lfc win 3-2, gerrard scoring the winner in the 90th to take the league :)

IMO

:-):rant:

 

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The ineligible player played 4 games at the very beginning of this season. Apparently Sunderland have been fined a 6 figure sum, but points weren't deducted. In the 4 games Sunderland only gained 1 point. The Premier League only made it public at the beginning of April when they were forced too by the press. Any legal challenge will take longer then August when the new season starts, The Premier League are clever. Other lower league teams have been docked points for the same offence.

Lets see what evolves.

 

norwich relegated, well done sunderland 4 wins on the trot. but, will there be a legal challenge? #673

van gaal set to be manures boss!

league play offs to come.

roll on final day, come on hammers, go for it, carroll to score the winner for the hammers! lfc win 3-2, gerrard scoring the winner in the 90th to take the league :)

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how many points deduction would be the norm? assuming at least the 1 point off re the point gained, plus any more, how would the table be affected re relegation? but then, the wider implications of the teams who won v sund in that time? or is that n/a?

IMO

:-):rant:

 

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The Prem can deduct any number of points, the norm has been 3 points (lower leagues), but that's been for an isolated infringement in a single match. Playing in the 4 games he's effected each match he's played in, example goal line clearance etc, even if they have lost. There are possibilities that they can be relegated, they are 5 points ahead of Norwich at the moment. All of there excellent form has come after this was done and dusted by the Prem.

 

Even Poyet was surprised that they weren't deducted points, he's been in a similar situation before, he was the opposition manager.

 

Why did the Prem keep it under wraps until April? I think Sunderland paid the fine in December.

 

This is interesting:-

 

http://www.thelawyer.com/firms-and-the-bar/kings-chambers-casement-comments-on-relegated-premier-league-clubs-row/3020296.article

 

how many points deduction would be the norm? assuming at least the 1 point off re the point gained, plus any more, how would the table be affected re relegation? but then, the wider implications of the teams who won v sund in that time? or is that n/a?
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Still think that this is liverpool's and srevie g's year. Carroll will cause citeh problems on sunday and a home win for lfc is a formality

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

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Please City, as a supporter for nearly 50 years, do the job nice and easy this time. No Fergie time or dramatic collapse from 3-0 up. I was there when we only needed to win against Bournemouth for promotion years back. 3 - 0 at half time and cruising. Bournemouth scored in Fergie time for 3 all. Thanks to Trevor Morley scoring at Bradford we did go up. We never do it the easy way. No wonder I have no hair or nails and have my chair behind the settee.

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the 'lady' is on stage ready to sing for city!!! lfc not on form, 1 down. city 1 up.

 

ps city 2 up, its all over for lfc. at least we finished above chelski :)

 

roll on the world cup :)

IMO

:-):rant:

 

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congrats to city. at least they played football with all their oil dollars, and a couple of token brits :)

like the murphys, not bitter :)

 

derby thru to play off final.

IMO

:-):rant:

 

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What a fantastic end to a fantastic eason.

 

We were relegated :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Still don't believe what has happened to City over the last few years. Can't remember the last relegation worry. After all these years I still can't feel secure until we hit the 36-39 point margin.

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... After all these years I still can't feel secure until we hit the 36-39 point margin.

 

you're jesting? with yr dollars you should be winning the title every year. manure bought it, then chelski, and now city. with arsenal upsetting things in between with good footy.

 

shame lfc didn't go for it v the geordies to give suarez the chance for the prem scoring record (is 31 re 38 games. suarez scored 31 equal with shearer and cole). though he's sort of got it as hes only played 33 :)

 

england squad named, can we win it?

IMO

:-):rant:

 

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Every team in the league has 'bought' their position, no?

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

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'Yes We Can', a distraction from the Championship.:madgrin:

 

you're jesting? with yr dollars you should be winning the title every year. manure bought it, then chelski, and now city. with arsenal upsetting things in between with good footy.

 

shame lfc didn't go for it v the geordies to give suarez the chance for the prem scoring record (is 31 re 38 games. suarez scored 31 equal with shearer and cole). though he's sort of got it as hes only played 33 :)

 

england squad named, can we win it?

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Every team in the league has 'bought' their position, no?

 

with some exceptions :) you know what i mean though

 

'Yes We Can', a distraction from the Championship.:madgrin:

 

hopefully we do give a good account, and dont just sit back as in SA. are you happy with the squad?

IMO

:-):rant:

 

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On the whole yes, shame about Walcott, Townsend etc and a few others. The young players will probably provide more energy in the energy sapping heat, that has to be a plus.

 

with the odd exceptions :) you know what i mean though

 

 

 

hopefully we do give a good account, and dont just sit back as in SA. are you happy with the squad?

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On the whole yes, shame about Walcott, Townsend etc and a few others. The young players will probably provide more energy in the energy sapping heat, that has to be a plus.

 

yeah, in the circs, thats prob the best can do. sterling in for walcott/townsend.

 

tim leaves his spurs, unsurprisingly.

IMO

:-):rant:

 

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