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    • The defendant in this case is Parcel2Go.com Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper via the Defendant's service containing which contained two handmade bespoke wedding trays to a customer with  under  tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was The Defendant informed me that the parcel was being returned to me but after waiting three weeks I was informed by the courier that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. The Claimant did not purchase the Defendant's insurance policy as requiring people to pay extra for rights already guaranteed under the consumer rights act 2015 is contrary to section 57 and 72 and therefore unenforceable. The Claimant rejected the Defendant's standard compensation offer. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015.   By failing to ensure the safe delivery of the Claimant's parcel the Defendant breached section 49 of the CRA 2015.   AND THE CLAIMANT CLAIMS £370.00 being the value of the lost goods £xx.xx being the price of shipping and interest pursuant to s69 cca 1984.   See what BF thinks but I think something like this is better. Remember you are suing P2G not evri.
    • I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
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Bryan Carter / Arrow summons **Advice needed**


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Hi all back in sept i had a summons from uncle bryan on behalf of arrow i acknowledged service online then requested cpr 31.14 got the usaual responce bulk court so they dont have to comply but that they will send the papers but not within 7 days as requsted, time went on i put in a defence stating i knew nothing of the so called debt etc (template made to fit from here) as the POC where vague and didnt state who the debt was for and that i had broke an agreement (ive never paid them a penny) the debt is around £450 £530 with court costs.

Now i have had an without predudice letter offering me to pay with monthly instalments and to reply within 7 days or they will apply to strike out my defence at hearing.

i am unsure how to proceed they have still not sent any of the paperwork for the CPR 31.14 request to date and in the beginning week of december the default carter has put on my callcredit file only is due to fall off would this still happen if i took him up on his repayment plan or should i proceed different really dont want a ccj as this is the last bad thing on any of my files.

Any help much appreciated thanks alot.

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Unusual - BC usually Foxtrot Oscars at the first sign of a defence.

 

I will flag your post to the site team in case they think it will be better off in the legal issues forum.

 

In the meantime, please can you post the particulars of claim up? (Word for word - but with personal details removed and amounts rounded off). The experts will need this to advise. (I am not one).

 

Also, please post a copy of your defence. Their threat of strike out (summary judgment) suggest that you may be able to improve/mitigate it with some advice.

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Thanks the POC are..

 

The claimant's claim is for the balance due under an agreement which is now all due and payable.

The defendent agreed to pay monthly instalments un account number aggl**************** but has failed to do so.

And the claimant claims the sum off 450.00.

The claimant also claims interest thereon pursuant to s.69 county court act 1984 limited to one year to the date hereof at the rate of 8% per annum amounting to 0.00

 

My defence....

 

1. I ******** am the defendant in this action and make the

following statement as my defence to the claim made by Arrow

Global Guernsey Limited.

 

2. Paragraph 1 is neither admitted nor denied with regards to the

Defendant entering in to an Agreement referred to in the

Particulars of Claim ('the Agreement') the Claimant has yet to

disclose any Agreement.

 

3. Paragraph 2 is noted with regards to termination of the alleged

contractual Agreement, the Defendant has no knowledge; therefore

the Claimant is placed to strict proof thereof.

 

4. Paragraph 1 & 3 is denied with regards to the Defendant owing

any monies to the Claimant and the Claimant is put to strict proof

to:

 

(a) show how the Defendant has entered into an agreement with the

Claimant; and

(b) show how the Defendant has reached the amount claimed for; and

© show how the Claimant has the legal right, either under

statute or equity to issue a claim;

 

5. I asked for disclosure pursuant to CPR 31.14 on **/**/2012 and

the Claimant has not yet fulfilled the request.

 

6. As per Civil Procedure Rule 16.5(4), it is expected that the

Claimant prove the allegation that the money is owed.

 

7. On the alternative, if the Claimant is an assignee of a debt,

it is denied that the Claimant has the right to lay a claim due to

contraventions of Section 136 of the Law of Property Act and

Section 82A of the Consumer Credit Act 1974.

 

8. By reason of the facts and matters set out above, it is denied

that the Claimant is entitled to the relief claimed or any relief.

 

Statement of Truth

 

I ******** believe the above statement to be true and factual.

 

The letter since the defence.....

 

Without Prejudice

We have been notified by the court that you have filed a defence to this claim. In an attempt to settle this matter before hearing and in order to avoid either party incurring futher costs, we confirm our client is preparred to accept payment of the full balance by monthly instalments.

Please insert an affordable sum in relation to our financial circumstances in the blank space in the proposed order and return it to us within 7 days. Provided the amount is reasonable we will sign the order and send it to the court to be sealed.

 

Alternatively, if you would prefer to settle this debt now then please contact us on 0845 3133129 for a settlement figure.

 

We look forward to hearing from you and hope we can agree to settle this matter without the need for a court hearing but if we do not hear from you we will apply to court to strike out your defence at hearing which, if successful, may result in futher costs being payable by you.

 

yours sincerly

Uncle Bryan

 

Hope this helps you guys on what i should do next thanks again

Edited by zx7m
missed a bit
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Hi zx

 

A few choices, you could settle [assume that'll be a no :-) ], ignore, or send them an estimate of your costs for attending the hearing should they decide its sensible to apply for sj.

 

I think the point to note is that everything you have stated in your defence is up for argument at a hearing, somehow I just can't see a 30 minute disposal slot covering everything without the need for trial. If they can't overcome part 24 they lose the day and expose themselves to your costs.

 

24.2 is your friend, it's a bit of a mountain to climb with no documentation. I note BC forgot to plead any assignment which is not a very solid basis for cause

 

Grounds for summary judgment

 

24.2

 

The court may give summary judgment against a claimant or defendant on the whole of a claim or on a particular issue if –

(a) it considers that –

(i) that claimant has no real prospect of succeeding on the claim or issue; or

 

(ii) that defendant has no real prospect of successfully defending the claim or issue; and

 

 

(b) there is no other compelling reason why the case or issue should be disposed of at a trial.

 

(Rule 3.4 makes provision for the court to strike out(GL) a statement of case or part of a statement of case if it appears that it discloses no reasonable grounds for bringing or defending a claim)

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Point 7 of your defence (or mine:wink:) is your saving grace...as Mike has stated they have not plead assignment.Call their bluff let them apply for SO but let them know that you will challenge and request costs.

They will struggle to disclose should the matter proceed.Arrow always discontinue at that stage.

 

Regards

 

Andy

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I just want to do what evers best so that i dont end up with a ccj its less than a month to go untill it drops off credit ref 6 years from default.

 

If i did set up a payment plan would the debt then show on my file for another 6 years? or does it still drop off even under a payment plan?

 

I am still unsure which credit card this is for as when i lost my job all them years ago i got into trouble with 3 of them and this is listed on my credit file as arrow global credit card the original lender is no longer on there.

I dont think he has much to go on as i havent had any papers as requested under CPR 31.14 just dont know how to proceed if i just ignore his letter will it go to court then?

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Don't be pressured into responding to their recent com.. they are calling your bluff.......the claim is stayed..they will have to make application to lift the stay and request SO and their evidence in support.Lifting that stay opens the door for you to respond and request XYZ.

Any application made will be served on you and you will be allowed to respond.

 

 

Regards

 

Andy

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Thanks mike and andy so do i reply to the letter to let them know i will challenge them or wait to here from court? Also are there any templates for the reply?

 

Keep it simple, something along the lines of:

 

Dear chuckle brothers

 

I note the content of your correspondence dated xx/xx/xxxx

 

Any application will be vigorously defended and costs will be sought in the defence and disposal of your spurious and unfounded claim.

 

I look forward to receiving your notice of discontinuance

 

Regards

 

.................

 

Either respond or not, choice is yours..... don't honestly think it will be progressing any time soon, if at all

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Brilliant thanks guys so in the mean time i just do nothing and play the waiting game to see if they follow up there threats? Will the credit marker still drop off in december now then or stay until all this is sorted out?

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Brilliant thanks guys so in the mean time i just do nothing and play the waiting game to see if they follow up there threats? Will the credit marker still drop off in december now then or stay until all this is sorted out?

 

I'd ignore but it really needs to be your choice whether to sit back or confront.

 

Marker should drop off at 6 years but bear in mind the limitation clock stopped when they filed the claim

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Ok brill so to look at from december my files will be clean as that is 6 years but worst case scenario is they take it to court with correct paperwork and i end up with ccj if i lose! Think i will take my chances on not replying and seeing what they come up with. Thanks for the advice will keep it posted if it continues.

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  • 2 weeks later...

It normally means AGs in house Sols will be representing...but still nothing will happen until they make application to lift the stay.

 

Andy

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Good to see normal serviced has been resumed by BC - he has Foxtrot Oscar'd.

 

Perhaps someone can confirm but there could be bad news on this debt becoming statute barred. As far as I know, issuing proceedings stops the clock. While this claim is stayed the debt will not become SB.

 

Correct unless its discontinued it could possibly still be argued

 

Andy

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Hi all, had a letter from arrow last week,

 

Debt owed to arrow global

Assigned by rbs (acc 6****************)

 

We refer to the above and defence dated ****2012 the contents of which are noted.

 

We enclose notice of change of solicitor by way of service to you, as the claim is now being dealt with by our specialist in-house litigation team. Please therfore ensure that all future correspondence is sent to us directly at the address below quoting reference number

 

We note that your defence is based on the grounds that you are requesting documentation pursuant to part 31 of the civil procedure rules.

 

We do not consider your request in its entirety to be reasonable.

 

With respect to your request under part 31 of the CPR; we confirm the claim form was issued by the northampton county court bulk centre and the courts protocol was followed when issuing the claiments particulars of claim. Practice direction 7c point 1.4 (3a) eliminates the requirement to attach the documents to the particulars of claim when they are issued by this court.

 

In any event we intend to provide reasonable disclosure, and can confirm that copy documentation has been requested from capital one and will forward upon reciept. (they mention capital one in the letter here a card which ive never had)

in the interim, we can confirm that this claim relates to a natwest credit card taken out under the affinity partner mastercard on ****2003

 

Futher, arrow global acquired the account on **102010 and sent you the notice of assignment pursuant to the law of property act 1925 on the **022011.

(never recieved a copy of this)

 

We hope that this infomation helps you to identify the account and look forward to recieving notice that your defence has been withdrawn. Should you wish to discuss this matter futher or believe that your still have an outstanding query, please contact us at your earliest opportunity in a bid to resolve this matter amicably and save recourse to further legal action and costs.

 

 

 

Then this morning i recieved a letter from the courts with a Allocation questionaire attached.

 

Any more advice you have on what to do next or what to write on form i would be very grateful, Thanks.

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" We hope that this information helps you to identify the account and look forward to receiving notice that your defence has been withdrawn. Should you wish to discuss this matter futher or believe that your still have an outstanding query, please contact us at your earliest opportunity in a bid to resolve this matter amicably and save recourse to further legal action and costs."

 

:lol: Which AQ have you received zx? N149 or N150.

 

Regards

 

Andy

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N149 aq Edit to suit (In particular G)

 

A

Tick 'Yes'

 

B

Tick 'No'

 

C

Tick 'Yes'

 

D

Nil

 

E

Tick 'No' and ignore the remainder of section E

 

F

If you are going to be unable to attend a hearing at any time between say 1 October and 31 January, tick 'Yes' and identify those dates in the box adjacent to 'Yourself', otherwise tick 'No'

 

G

 

1.Following numerous requests during 2009/10 for a copy of the agreement by way of a section 78 request. the claimant failed to comply or even respond.On 13th October 2010 I received a letter from MBNA stating the

following. " We refer to your request under s78 of the CCA 1974.Unfortunately we are unable to comply with your request. For so long as this continues, we will not issue court proceedings

against you to recover the amount owed to us."

 

I still have not received any copies or correspondence relating to my section 78 request and therefore the Claimant is and remains in default and is unable to enforce the agreement whilst the default remains.

 

2.Unless the Claimant can provide a signed executed copy of the agreement and a valid Default Notice,I will make application for the claim to be struck out and the Defendant shall be at liberty without further order to apply to this court for judgment and for costs on the standard basis to be subject to detailed assessment proceedings if not agreed.

 

 

 

H

Tick 'No'

 

I

Sign, date and fill in your address at which you want documents to be served.

 

Regards

 

Andy

We could do with some help from you.

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Thanks Andy, with regards to part G do i just change that to the request i made using the cpr 31.14 as thats all ive requested since i recieved the summons nothing before this, they still havent issued any paperwork for that request.

And does this mean that will be going court or is it still stayed?

Thanks again.

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An Alternative for G (Edit To Suit )

 

G

Say 'The Particulars of Claim provided by the Claimant are inadequate in order to fully appreciate the case I have to meet, in particular the agreement relied upon, the date on which it was made, the terms thereof and whether regulated and if so by what statutory provision, the means by which it was terminated, the manner by which the claim is calculated, its alleged assignment and the Claimant's entitlement to interest. By a letter dated ( ) I asked the Claimant to provide proper particualrs of the claim. A copy of the letter is attached. I have received no answer to my letter.

 

I propose the following directions:

 

1 Unless the Claimant shall have by (date) filed and served upon the Defendant fully particularised Particulars of Claim comprising but not limited to particulars of the agreement relied upon, the date on which it was made, the terms thereof and whether regulated and if so by what statutory provision, the means by which it was terminated, the manner by which the claim is calculated, its alleged assignment and the Claimant's entitlement to interest, the claim shall stand struck out and the Defendant shall be at liberty without further order to apply to this court for judgment and for costs on the standard basis to be subject to detailed assessmwent proceedings if not agreed.

 

2 In the event of compliance with paragraph 1 of this order this case shall be allocated to the small claims track and there shall be a stay of proceedings until (date) to enable the parties to settle using the small claims mediation service'

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