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Pay as you go electric


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Hi all,

 

I'm looking for some advice please we got into arrears with our electric company (British gas) after both being made redundant in consecutive years and now am in a position to clear the debt. Spoke to them about doing so and was told even if I cleared the debt I would still have to stay pay as you go and couldn't transfer to a new supplier for at least 12 months????? Company policy apparently can anyone help?

 

Thanks

 

Baz4iow

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Hello there.

 

I think the Utilities forum would be a good place for your thread, will move it there and hope you get some help.

 

I believe Ofgem issued some guidance recently about pay as you go customers, I'm not sure if it applies to your case though. I'm sure the guys will know.

 

My best, HB

Illegitimi non carborundum

 

 

 

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http://www.bbc.co.uk/news/business-19688019

 

You might want to have a read of this article. I think your current supplier might be trying to mislead you :)

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