Been quiet for a couple of weeks whilst this went back to court. The Judge has stayed the writ and set payment at £xxx a month. However the HCEO are still insisting that I’m still liable for all the fees. As far as I can gather I’m only liable for the compliance stage fees?

He wasn’t able to obtain entry or list any goods. I spoke to Northampton courts earlier as they signed for the papers but they have said it was transferred to the high court but couldn’t tell me which one.

The company are the HCE Group based in Swansea. I’ve looked at their fees and it appears they have added both stage 1 and 2 at the same time for the first visit?

No I didn’t tell him that I filed for the N245, should I have said to him? I was concerned he would attempt to obtain entry if I said anything about submitting the form How do I deal with the extortionate fees that have illegal VAT and the fact that he isn’t hceo registered but acting in behalf is someone that is!!! DX100uk, your right I should have learnt my lesson from past dealings with these companies and their subordinates

I’ve sent in the N245 form and guess who visited Today! He called me and said that he spoke to my Brother in law at the house (who has Autism with severe speech and language issues) and that he was going to enter the property. I said that without a signed controlled goods agreement he couldn’t and the fact a vulnerable person was the only one home he wouldn’t be allowed. He got very Shirty and said if I don’t pay in full by the end of the month he would be back with a warrant from the court to enter the property. I’ve opened the letter up that was left and the total is now £2091, nearly £1000 more in fees and VAT!!! Also the guy that visited isn’t listed as a HCEO but the person who is registered/listed is named on the notice of enforcement.

I was aware that Certas had obtained a CCJ against me, however at the time I was working away so couldn’t represent myself. I was paying £150 a month towards the energy bill but they wanted to up monthly DD and at the time we couldn’t meet what they wanted. This meant the account was passed to their in house collection team and that we had to make any subsequent orders on a pro forma basis. With the cold winter we had to cancel the monthly DD and put that towards an order of fuel (it does or cooking, hot water and heating). When we went to re-instate the DD they insisted on full payment of the account which we couldn’t do. I thought I’d we let it go to court we could represent and put forward a payment schedule but as I said above i was working away at the time of the court hearing

Original debt was to Certas energy for £880 and is now £1038 so they are asking for the full amount

They have a CCJ for it for the debt. I’m trying to address the debt but want to avoid their attendance fee (which is just racketeering to me). I’m assuming that I do not have to allow entry to the property? We also have a vulnerable disabled (learning difficulties) living within the property.

Hi,I’ve recently received a letter from a high court enforcement company regarding an old energy debt. I’ve spoken with the company regarding the debt but would like some advice on the following as I’m confused.Firstly - The letter states that they are to claim the debt in full, if the debt cannot be paid in full then a payment arrange can be made. On the reverse it also states (and I’ve asked and received email confirmation) that they will only enter into an arrangement once an Agent has visited the property “In order to establish for himself whether payment in full can or cannot be made. If satisfied payment in full cannot be made, he would discuss an arrangement and ask you to enter in to controlled goods agreement.” Obviously this will increase the debt and they will get a fee, Is this right? Secondly - They compliance fee has had VAT added to it. From what I have seen this is a fixed fee??Lastly - I have an email from the Creditor to confirm they are happy to proceed with a payment arrange that I’ve proposed so long as it’s paid via the HCE company. As they work on behalf of the creditor surely the have to follow their instruction? Any my advice would be great.

Please help, my mother in-law had over the festive period borrowed £250 because her employer thought it would be a good idea to not pay his staff before christmas but late and at the end of the month!!! sorry bit of a rant there. She has so far paid back £280 but they are chasing here for more and have sent her a threatning letter demanding £493.98 inc debt recovery cost???? surely this is extortion seeing as she has paid back what she has borrowed at least + £30 even if it had been a letter asking for another £100 it wouold have still been extortionate but something she would have paid, but this is worring her sick!!! any info would be fantastic Thanks in advance Baz4iow

Hi all, I'm looking for some advice please we got into arrears with our electric company (British gas) after both being made redundant in consecutive years and now am in a position to clear the debt. Spoke to them about doing so and was told even if I cleared the debt I would still have to stay pay as you go and couldn't transfer to a new supplier for at least 12 months????? Company policy apparently can anyone help? Thanks Baz4iow

Thanks again guys ....I feel truly exhausted and like we are constantly up against brick wall after brick wall. Do these people not realise that its not a case of we don't want to pay but that we cannot afford to meet their payment demands i.e clear the whole debt off or else!!! ?? Am I right in thinking the way forwards from here is to write a few more letters with evidence to the people above? Via recorded delivery? Also what happens if in the meantime, the bailiffs come and take our car? How am I supposed to get to work etc? I need a car to do my job and also get the children school etc etc Wouldn't mind if I had a jag but its an old nissan!!!Thanks again

well went to council today to try and beg them to help us out. They were completely not interested in us or our paperwork . Told us as the debt is in our name and not my brothers the vulnerability case could not be argued. Now back to square one and gave actually been physically sick this afternoon!!! I am most worried that they will take the car we use as it means my brother won't get to his appointments , I won't be able to go to work, not able to get kids to school. I have no idea where to turn and what to do now as they will be on our doorstep any day now !!!

Thanks so much everyone and especially PT...you are amazing guys! Well wea er taking proof and a letter to the council tomorrow....we only have until friday to get things sorted as the bailiffs will be back to take our goods next week, if not! I am really struggling with this whole matter...not sleepinng or eating and my patience is very thin I hate the worry and the stupid council.....they made me redundant, reduced our income so we couldnt afford our bills, take us to court, send us to the wolves and not even an ounce of care! its awful :'(

Thanks everyone, My brother lives with us and currently gets the middle rate of DLA, which we are trying to appeal at the moment. How much does a declaration cost with solicitors fees etc? Does anyone know if there is a chacne we can send it back to court to be able to represent ourselves better or get them to look at it again? I agree that our items are worthless and if sold at auction wouldn't even cover the costs of the bailiffs fees let alone the original debt!! So just to clarify....I send the letter to Bristows and wait for a response. 2) We go to the council and plead the vulnerability side in the hopes that they tke the case back? ...would this apply even though the debt is in my name? thanks again

Thanks everyone.OK most of the items are pine and are old. Nothing is top of the range and the sofas have no labels on them at all. If the sofas go we wont have anywhere to sit...well except on our beds providing they dont take those as well!! The car my brother bought privately out of his savings so the road tax etc does not fall under the mobility scheme. I am a bit confused as to what I do next and where to go from here. It would seem Marstons levy has little weight as they have never been in the propery. HCE levy is valid but there are some items missing from the Levy compared to Bristows on - including the car. Does anyone know , as I have let them in can they just break in from here on? Also the Lvey we have got and notice of seizure etc hasn't been signed by anyone in the house, does this make it still valid? Am sooooo confused!! If I pay the council direct via the website can the bailiffs still take our belongings for their own fees? Any further help would be magnificent, thanking you all muchly

Oh gosh.....does this apply even if they have previously been in the property and levied? One bailiff told me that as my brother is autistic he will bring the police with him so to avoid any violent outbursts???? He never once acknowledged the level of distress which would be caused if he was home alone when the bailiff came in. The Bailiff told us that it doesn't matter whether we are home or not, he can just enter our premises now and take goods because he has been in once !!!Do I write directly to the council requesting this? and do I send proof of his disability with it? The Debts Orders we have on the property are: 1 with marstons which is 2 years old. They have never actually entered the property but their bailiff advised that automatically everything in the hosue will be levied as it is a high court enforcement which is different and bailiffs dont need to enter the property as their rights under a high court enforcement are much stronger. This is the oldest. We have an agreement in place with them which has been stuck to every month. The next one is with HCE in devon and was levied in April 2011. This has the same items but they are worded differently and not all the items on the list have a brand next to them??? They entered the property to do this list. This is another high court enforcement order. The final one is with Bristow Sutor which was done in June 2011. This has brands listed but has a different vehicle on it. the vehicle technically belongs to my disabled brother as he paid for it so that we could run him around and take him places. I am the registered keeper for the insurance but it is officially not my car. Goods listed are: 2 x sofas , 1 sideboard, 1 bookcase, 1 Wii ( which was my daughters xmas pressie from her granny!!) , Washing machine, dryer, dishwasher, microwave, 1 computer , 1 car , pine computer table and old rear projection television! Hope this helps and thanks again

Hi there Well the full story goes... My partner ( who was the main earner and employed by the council!!) was made redundant last year. As a result we couldn't afford our council tax payments and focused on our mortgage, univeristy fee bailiffs, food and amenities. we advised council but as we couldn't meet whole payments it went to court and an order was issued. I think it was at the magistrates as opposed to county but can't be sure of this???!! A few weeks later, despite asking council to have our case back, we ended up with bristow sutor on our doorstep. the guy, who seemed very pleasant, advsied that if we let him in to make a list he would agree a payment plan. As we were so distressed we did this and agreed to an unrealistic plan as we thought we had no choice! Obviously wit hthe current council tax and evrything else, my partner out of work etc etc , we just couldn't meet this. Last week we were given some money and phoned bristow to pay the agreement arrears off. They refused to take the payment saying it was the whole amount now or nothing. Told us to borrow it and if we didn't we would lose all the goods on the lsit. WHich includes my 10 year olds wii , washing machine, dryer, sofas and our car. With a small baby and a disabled household member these are all things we need to get through each day and I rely on the car for work, school etc etc. We advsied that 2 other High court warrants are on the property with levys etc and we sent copies of paper work etc. We got an unsigned Levy list back from Bristow which outlined the items they had levied but it had a few added items which weren't on the levy we were originally given, which was a bit suspicious!!! We have been told that we have until this friday to either get ful payment or more paperwork from both enforcement officers to prove that our debts are still outstanding and that their levies still aplly.... .all of which I have already sent!!! we are absolutely desperate! Council wont take our case back and refused payment too and we cant drum up £1200 with fees from thin air!! !If we pay our council tax debt off direct to the council can the bailiffs still take our goods to cover their fees , as surely the courts would not have factored that in with their order would they?? Oh it is all very confusing and hugely stressful! We are paying nearly £400 per month in council tax and old council tax and it is really crippling us and we don#'t know what else to do. If they do take our goods will they keep coming back?? Any help and advice much appreciated. Thanks

I/we have 2 separate siezure/possion orders from 2 separate Bailiffs and on the whole they have the same goods apart from a couple of differences. 1 is for university fees and the other (later order) is for council tax. Now my problem is the council tax people are coming to seize our possessions as we were 7 days late with trying to pay them now they are refusing any money unless its the full amount!! we desperately need some advice can anyone help???? Thanks in advance Baz4iow

Please help, I entered into a contract with sky in dec and just after january i was made redundant and so had to stop paying for my sky. however sky are insisting that i pay £400 for the term of the contract?? is this right? I recieved a letter today telling me it had gone to solicitors and i have to pay £150 and another letter from sky breaking down a list of services i am suppose to owe and that comes to £250. What can i do? Many Thanks Confused and Stressed