Jump to content


  • Tweets

  • Posts

    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
    • Right that's exactly why so many drivers got caught, it had been that way for many years then suddenly changes with no warning
    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
    • Yes, it would. Especially as they are supposed to put up extra signs to show that parking restrictions have changed, which of course they won't have done.
    • Right would that be grounds for a dismissal right there then, 90 seconds?! Lookingforinfo - you're getting crossed wires buddy, we're in the hospital thread here, the ICO complaint was my other appeal the Locton estate one   Regards
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Sexy_Em vs HSBC


Sexy_Em
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6269 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I've had my bank account with HSBC for almost 5 years, and in that time I'm guessing that theres quite a few unfair charges I can claim back.

 

However, last year I had a fraud problem, and they shut down my account and opened a whole new one.

 

Will I be able to claim back charges on this old account?!

 

Also, because of my poor credit rating, they refused to give me a cheque book with this new account, so if I write to them asking for a list of all my charges...how do I pay the £10 fee?!?!

 

thanks

  • Haha 1
Link to post
Share on other sites

  • Replies 94
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

OK!

Lets do this!

I am about to send off my SAR to HSBC. Have found read loads of FAQ's etc, and found the canada sqr address which seems to be the most popular on here.

Have followed stephenfletcher's advice, and if it works i will be ever grateful!

I am going to obtain charges info for my current account, and an account closed last yr (for fraud). Also, as HSBC refuse to give me a cheque book, I have modified the standard SAR letter to include the following "I am aware that there is a statutory maximum fee of £10; however I have no cheque book with my HSBC account. Please inform me how you wish this fee to be paid."

As I say, stephenfletcher, if it works then thank you very much!!!

From what I have read so far on this forum, it isnt luck I need, only determination. And I have plenty!!

Here's to getting back what it rightfully mine!!!

Sexy_Em

xox

Link to post
Share on other sites

they didnt charge me EM, so they may tell you they are waiving the fee. they will probs ignore your prelim and LBA, i am about to send off my N1 court action forms ( couldnt get it on the MCOL one too many lines) shout out if you need help :)

  • Confused 1

me against the abbey Paid in full (donation made)

me against the woolwich Paid in full(donation made)

me against HSBC Paid in full(donation made)

 

 

beware the scrapbooker, for she has a long memory and sharp knives :lol:

Link to post
Share on other sites

Hey hun!! Thanks very much for ya support!! good to know there are so many people around me backing me up :D

 

Couple of questions already...

 

1. How long did they take to reply to your SAR?

2. Did they send you details of charges, or just statements?

3. What is N1?

 

thanks!

 

x

Link to post
Share on other sites

Send them a postal order for £10. They may delay issuing your statements without this.

Coopman v HSBC

Prelim sent 9.10.2006 £1546.50

 

Coopman v Capital One

S.A.R - (Subject Access Request) sent 9.10.2006

 

Coopman v MBNA

S.A.R sent 13.10.2006

 

Citibank,Egg,Argos and student Loans Company to follow shortly.

Link to post
Share on other sites

It will cost you about £11 for a £10 postal order. You can cash it back in again but remember to keep the receipt as proof of purchase. Better still get a friend to write a cheque out for you, but remember to write your name, address, and account details on the back of the cheque.

Coopman v HSBC

Prelim sent 9.10.2006 £1546.50

 

Coopman v Capital One

S.A.R - (Subject Access Request) sent 9.10.2006

 

Coopman v MBNA

S.A.R sent 13.10.2006

 

Citibank,Egg,Argos and student Loans Company to follow shortly.

Link to post
Share on other sites

Hi Sexy Em

 

It took approx 2 weeks for all my statments to come through they waived the £10 charge for my SAR. You will have a happy afternoon with a higlighter pen as they do not send a breakdown of charges took nearly 4 hours for me and my partner to work through our statments and It is a real eye opener. You don't need to worry about the N1 yet this is the form required if you are filling via the small claims court and actually attending the court in person to issue the claim I did mine on line via MCOL (money claim online)

Data Protection letter sent 15/08/06

 

All statments received 29/08/06 total £3950.50 2 accounts

 

Prelim approach sent 30/08/06 - for both accounts

 

LBA sent for both accounts 15/09/06

 

MCOL Filed for both accounts 05/10/06

 

MCOL Acknowledged 12/10/06

 

Letter Received req breakdown of charges 28/10/06

 

Letter Sent with breakdown of charges 28/10/06

 

Letter received with full offer on the 01/11/06

 

Sent letter back accepting offer and crossing confidential agreement out 01/11/06

:razz: :razz: :razz:

Link to post
Share on other sites

Hi Sexy Em

 

It took approx 2 weeks for all my statments to come through they waived the £10 charge for my S.A.R - (Subject Access Request). You will have a happy afternoon with a higlighter pen as they do not send a breakdown of charges took nearly 4 hours for me and my partner to work through our statments and It is a real eye opener. You don't need to worry about the N1 yet this is the form required if you are filling via the small claims court and actually attending the court in person to issue the claim I did mine on line via MCOL (money claim online)

 

2 weeks isnt too bad, bummer about having to go thru it all ourselves!! lol. I'm beginning to think 'what am I letting myself in for' lol. I dont think its going to be a great deal of money to be honest, but every little helps, and I just hope it will all be worth it!!

 

Will send it off today. Am not going to put any thing in it, and leave it with the 'how do u wish the charge to be paid' bit in. If i havent heard anythin in 2 weeks time, I will send again with the £10 p/o.

 

I do have internet banking, its just that my closed account is no longer on there. If I'm asking for one, I may as well ask for both!!

Link to post
Share on other sites

Hi Sexy_Em, I don't have time to read your thread at the mo - I'll check back again later and post something more helpful, just thought I'd let you know I'm here!!

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

Hi Sexy Em

 

I didn't think that it was going to be alot either and £2000 later just on my account I was glad I went through it. last year alone HSBC charged me just shy of £1500 - it is worth it trust me look at al the people who have won their charges back so far!

Data Protection letter sent 15/08/06

 

All statments received 29/08/06 total £3950.50 2 accounts

 

Prelim approach sent 30/08/06 - for both accounts

 

LBA sent for both accounts 15/09/06

 

MCOL Filed for both accounts 05/10/06

 

MCOL Acknowledged 12/10/06

 

Letter Received req breakdown of charges 28/10/06

 

Letter Sent with breakdown of charges 28/10/06

 

Letter received with full offer on the 01/11/06

 

Sent letter back accepting offer and crossing confidential agreement out 01/11/06

:razz: :razz: :razz:

Link to post
Share on other sites

Hi Sexy Em

 

I didn't think that it was going to be alot either and £2000 later just on my account I was glad I went through it. last year alone HSBC charged me just shy of £1500 - it is worth it trust me look at al the people who have won their charges back so far!

 

flippin heck!! :o

 

They def havent charged me that much, I wud hav known about it (only earn £12000 a yr!) but even a couple of hundred is a couple of hundred too much!!

 

SAR has been sent recorded delivery...will check the internet tomorrow to see if they hav received it...and then the 40 day timer starts its countdown!

 

wooohooo!!

Link to post
Share on other sites

My SAR was signed for on Friday. Will I receive aknowledgement from them, or will they just send my statements? also, if they just send statements then how will I know about manual intervention? will this matter?!

 

x

Link to post
Share on other sites

I received a acknowledgment letter a 3 days after I sent my sar this is when they returned the cheque. The letter they send covers the manual intervention question they add a standard paragraph saying

 

"Althogh most of our systems are automated, a "manual intervention" by HSBC staff maybe required in a variety of situations including; account opening, dealing with correspondence or telephone calls, when deposits or withdrawls are made over the counter at our branches and from time to time during account administration."

 

I took my sar in to my local branch so if you have posted it may take a little longer.

Data Protection letter sent 15/08/06

 

All statments received 29/08/06 total £3950.50 2 accounts

 

Prelim approach sent 30/08/06 - for both accounts

 

LBA sent for both accounts 15/09/06

 

MCOL Filed for both accounts 05/10/06

 

MCOL Acknowledged 12/10/06

 

Letter Received req breakdown of charges 28/10/06

 

Letter Sent with breakdown of charges 28/10/06

 

Letter received with full offer on the 01/11/06

 

Sent letter back accepting offer and crossing confidential agreement out 01/11/06

:razz: :razz: :razz:

Link to post
Share on other sites

  • 2 weeks later...

Finally received a letter from HSBC today confirming that they had received my SAR, and that they will be waiving the charge for it. They also included the paragraph

 

"Althogh most of our systems are automated, a "manual intervention" by HSBC staff maybe required in a variety of situations including; account opening, dealing with correspondence or telephone calls, when deposits or withdrawls are made over the counter at our branches and from time to time during account administration."

 

But I hear thats common standard. What does it actually mean tho?! Jus tryin to cover their asses?!

 

Well, should receive statememnts in next couple of says...but apparently they are going to come in lots of small packages! the freaks!

xox

  • Haha 1
Link to post
Share on other sites

Oh well at least you have had a response - seems that the paragraph is identical to that in my letter - Told ya !!

Data Protection letter sent 15/08/06

 

All statments received 29/08/06 total £3950.50 2 accounts

 

Prelim approach sent 30/08/06 - for both accounts

 

LBA sent for both accounts 15/09/06

 

MCOL Filed for both accounts 05/10/06

 

MCOL Acknowledged 12/10/06

 

Letter Received req breakdown of charges 28/10/06

 

Letter Sent with breakdown of charges 28/10/06

 

Letter received with full offer on the 01/11/06

 

Sent letter back accepting offer and crossing confidential agreement out 01/11/06

:razz: :razz: :razz:

Link to post
Share on other sites

They werent lying about the lots of small packages thing! I had 20 letters in the post this morning from HSBC! Poor Post lady lol. They must have sent all of my statements 1 or 2 months at a time!!

 

What a waste of paper...and postage! they can only afford to do it like that because of over charging customers GRRR!!

 

Looking forward to going through them all tonight with a pink highlighter!!

 

wooo!

Link to post
Share on other sites

oooooh,

 

I've just remembered that I dont have a 'parachute account' (think its called that)

 

I have quite poor credit rating (damn u HSBC!) and have recently been rejected for a smile account.

 

Can anybody make any suggestions please?!

 

Thanks

 

xox

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...