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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Mis-selling of energy by bes energy


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i believe i have been tricked into a contract with bes electric.

 

my problem started when my daughter move into a new hair salon in chatham kent,

she had a call which we believed to be our existing energy supplier edf

and because she was busy with a client asked them to ring me at my home address.

 

although it was clear i thought i was talking to edf with our present meter reading

she made no attempt to introduce herself.

she quoted different energy prices and naturally i chose the cheapest,

when i finally realise who she was i tried to raise several issues to deter her from proceeding

but she dismissed my concerns saying there would be no problems.

 

before i knew it i had entered into a 4 year contract.

 

at first i wasn't concerned as they did quote the cheapest rates and i believed i would have a cooling off period,

but when the contract arrived there was serveral terms and conditions that i was not made aware of.

 

the prices they quoted were based on our monthly usage, as my daughter has just moved in we had no way of knowing what that would be.

there was also penalty fees.

 

i rang them immediately saying we did not want to proceed only to be told the contract was legally binding and it would cost £400 to cancel.

i couldn't except that a short telephone conversation could tie us up in this way.

 

the £400 was only for a short period of time it would then raise to 48times what they estimate our monthly usage to be.

 

another problem was they had the wrong meter number,

and started invoicing us for energy they were not supplying.

 

i rang edf at least four times to confirm they were still supplying our electric and what was more worrying was bes invoices were almost 400% higher than the ones from edf.

 

i then contacted the ombudsman they believe they had cleared up the problem of the incorrect meter,

but we have had no confirmation of this.

 

now bes have the correct meter they have taken over our supply.

 

the ombudsman has just ruled in their favour regarding the contract having listened to the recording,

i also have a copy of the recording but the first half is missing so it is being heard completely out of context.

 

I have tried explaining to bes that i was not the owner and didn't have her authority in arranging a new supplier

they have just sent a letter asking for solicitors letter, driving license, passport, and tenancy agreement all to be supplied within 14days.

i have replied to the ombudsman telling him how disappointed i am with his decision.

 

i have now just received a phone call saying the landlord has been approached and asked for details of the tenancy,

he had already been informed of what was going on and is as angry as we are.

 

surely there must be some way of stopping these people without incurring costly lawyers fees and court cases.

 

i know i am not alone i feel like shouting from the roof tops avoid this company like the plague.

 

My daughter has decided to close the business just to get rid of them.

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I've moved your thread to the Utilities section, there should be more help here.

 

How did you get the phone recording, was it by subject access request ?

 

This goes back a long time - http://www.telegraph.co.uk/finance/yourbusiness/2792559/Watchdog-criticises-firms-transfer-policies.html#

 

http://www.thisismoney.co.uk/money/article-1707096/Power-price-rogues-cost-me-my-shop.html

 

Shortly after, he realised other suppliers in fact offered lower rates. But by then it was too late - he was tied to a four-year contract costing up to 25% more than he might have paid elsewhere. He knew his business could not support those costs so he had to sell up.

 

This can be no different that PPI miselling, you have been lied to and tricked into signing up to a contract you had no say in and was not explained to you, so cannot be held to be legal.

 

Reading other threads it is practically impossible to now get a supply from someone else so you will find it hard to say 'sod off and take me to court'.

 

Have a read of the above links, one Hotel got an out of court settlement which means BES are afraid to go to court, so don't give up and accept this, keep digging and fighting.

If you are likely to be talking on the phone to them then I suggest you get a telephone conversation recorder, either via this site or Maplins sell them.

You do not have to inform them you are recording the call.

 

I will see what else I can find to assist.

Edited by Conniff
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i rang bes and they sent me a copy of the recording, when i discovered that half of the conversation was missing i thought it was a faulty copy, so they sent another one exactly the same. i have never denied agreeing verbally to to the contract but i did think it would have to be confirmed in writing. she was also speaking extremely fast so it was quite difficult for me to take in all the information and what concerns me is that you possibly cannot know all the terms and conditions during one phone call

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you are not alone

 

there are lots of stories in this forum about

this company.

 

use our search type in BES [top right]

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just spoken to the energy advice line, they advised me to get in touch with bes for a full transcript of the conversation. bes informed me that they do not have full transcripts only the verbal agreement, i then asked where do i get one from, the suggest i try the broker, and after a couple of minutes they gave me the name of commercial energy limited, they had no phone or reference number i could quote and suggested i look it up on google, well i have just tried, but there are several sights and i dont know who i should contact and what department

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  • 3 months later...

After reading through this thread I was livid to see that the tricks used on me are used over and over again and so many other people have fallen for it too. Much of what other people said happened to me... lots of urgent calls from the minute i moved into my new office, claims my meter wasnt registered and i was on an emergency rate, garauntee that BES would be cheapest blah blah blah. All strung across several phone calls where they only recorded the bits that made it sound like I'd agreed to things.

 

Cutting a long story short, tied in to a three year contact with bills that were stupid, i found Rod. The lovely lovely Rod who helped me fight the little monkeys and eventually get out of my contract. Here are his details - rod at u-i-a dot org

Rodney Sinden

Operations Director

Utilities Intermediaries Association

 

Rock on Rod and i hope that he can help you too and we can bring BES, Commercial Energy or whatever name they decide to use today to their knees! Please give Rod my regards and tell him that Helen from Cornwall says hello.

 

Good luck fellow BES fighters!

Helen

Edited by HelenMole
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I believe and hope that I have now solved my problem with BES, by transfereing my license to someone else, the thing was it wasnt my responsibility in the first place, i was taking the message for my daughter, and made it clear to them i was not sure who resposibility for the energy would be, that put numerous obsticles in the way, and as for the Ombudsman they were useless, i even sent them copies of all the differenct complaints, but they were only interested in the fact that I had agreed on the recorded telephone call to the contract, not taking into the account of the conversation leading up to the verbal contract, i have never been able to obtain a full transcript of the entire conversation, as i am not sure who to approach for it. Still I hope it as all been resolved, but with them you are never quite sure.

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