Jump to content


  • Tweets

  • Posts

    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

MCOL For cancelling Life Insurance Policy


Basejumper
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4087 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Have a read of http://www.justice.gov.uk/courts/procedure-rules/civil/rules/part38In in particular, 38.6

 

(1) Unless the court orders otherwise, a claimant who discontinues is liable for the costs which a defendant against whom the claimant discontinues incurred on or before the date on which notice of discontinuance was served on the defendant.

BUT

(3) This rule does not apply to claims allocated to the small claims track.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Link to post
Share on other sites

  • Replies 164
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi Mike_hawk yes it is a N279 signed and dated 21st Mar. I may have difficulty in scanning it as I have moved jobs but basically it states:

To the Court

The Claimant (tick only one box)

Discontinues all of this (claim)

against the (defendant)

signed and dated

 

Hi steampowered - I have read this and I have also gone to the additional section mentioned i.e. 44.12 and I am still unsure if I can or cannot. would it be best to write and ask for direction or order that cost up to this point are claimed and hope the DJ will allow the £9.25 ph or a proportion of what would be expected if a solicitor did this work for me? I seem to remember that a while ago when Surfacagent x20 was on the scene we could end a document that we wish cost to be taken in to consideration as a LiP at a such and such rate - cant find it now but will keep digging

Link to post
Share on other sites

Even though 38.6 may not apply to SCT:-

 

http://www.justice.gov.uk/courts/procedure-rules/civil/_old/part27 PD27.14.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi Base

 

I'd check with the court that the notice has been filed then consider what [if anything] you want to do about costs.

 

The reference Andy provided above should assist, in effect 38.6 precludes the costs issue being deemed [ordered by right at discontinuation] within the sct. That doesn't mean that you can't recover, just that you would need to apply for relief.......... another £45.00!

 

Perhaps if your costs are minimal, circa £200.00 for the allocation hearing etc it may be useful to contact it and find out if it wants to settle the matter amicably or risk further unnecessary costs in the application.

 

Oh and, very well done by the way :-)

Link to post
Share on other sites

Hi Mike_hawk

Thank you for your support. I have not had an opportunity to contact the court yet to confirm the notice of discontinuance, however, it is first on my 'things to do' for tomorrow list.

Following on from the posts above I have found this... please see link below. I was wondering if this has merit in forming my application or letter to the court, I can then quote a court of appeal case that rules about costs. I like in particular this reference:... "It was clear that the claimant knew what the second defendant’s position was and that it wished to contest its liability for the claim. The claimant proceeded to *discontinue his claim which meant the court was unable to determine what the outcome would be at trial. Therefore, the circumstances were the usual consequences of discontinuing: the claimant becomes liable for the defendant’s costs".

 

http://www.lawgazette.co.uk/in-practice/costs-liability-discontinuing-a-claim

Link to post
Share on other sites

Hi Base

 

The case may be useful but given the value I probably wouldn't argue it beyond a couple of phone calls and a letter to the other side in the short term.

 

You won, anything else is a bonus

 

CPR27.3 is your friend in respect of costs within 27.14 and PD27.7

 

I'd send it a stinging response advising it has the opportunity to settle your costs at £ (a reasonable sum) absent which you will file an application increasing same.

Link to post
Share on other sites

Good evening all.

I have checked with the court and they have received the Notice of Discontinuance. The kind lady at the court was asked by myself if i could send a letter to the court for costs and she said yes and it would go before a DJ, however, from the post above I would like to get some clarification on the phase "I'd send it a stinging response" does the 'it' refer to the claimants solicitors or should I just send a letter to the court quoting the case reference Messih v McMillan Williams & Ors [2010] EWCA Civ 844 above and make reference to summary costs at the rate of £18 ph for LiP AND 27.3; 27.14 AND PD 27.7?

 

thanks

Link to post
Share on other sites

Hi All - I have been digging around and found some info :wink:

 

I am hoping if someone could pop by and cast a critical eye over the attached

 

Thank you in advance

 

[ATTACH]42902[/ATTACH]

Link to post
Share on other sites

The default rule is that there are no costs in SCT, even after a notice of discontinuance. To get costs you need to fall within the categories set out in CPR27.14. The only one which looks relevant is "(g) such further costs as the court may assess by the summary procedure and order to be paid by a party who has behaved unreasonably". I think you should refer to this and you need to explain why the other side has behaved unreasonably.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Link to post
Share on other sites

Hello steampowered. Thank you for your advice. Having researched threads on here dating back to 2009 onward, I have been of the impression that up to the point a track is nominated, I would be in a position to claim expenses, now that the claimants went on to discontinue. however, I would have preferred it to have gone to trial, then it could have been ruled whether or not the terms of business agreement was in fact an unfair contract against my submitted defence. That we will never know, i suppose. :???:

It is intended to send this to the claimants solicitors accompanied with a N252 and press to test as to whether they will go someway to pay costs or I will have no hesitation in taking the matter to court, hopefully get a ruling on their terms of business agreements and then have all of this resolved through the courts.

Link to post
Share on other sites

N252 is used when you already have an order awarding you costs, and you then need a detailed assessment to decide the level of those costs.

 

I think you would need to use N244 asking for an order that you are awarded costs. Accompany with a witness statement setting out why you think you should get this order. I think it is worth attaching a schedule of costs and asking for them to be summarily assessed in the amount you are asking for.

 

The court will not decide whether the agreement is unfair now they have discontinued, unfortunately we will never know as the court will only look at the issue in dispute which is costs. Good luck.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Link to post
Share on other sites

That advice appears sound, steampowered, thank you. and thank you for correcting the form number.

I have already submitted a witness statement, but that was during the case process. is there another or different template that i should follow and file or just a letter to the case manager. I was hoping to shoot one across their (claimants and claimants sols) bows, a scare tactic i suppose in order to avoid court action but with the knowledge that would be expressed to them that court action would follow if they did not respond in say 21 days

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...