Natwest loan - claiming charges & PPI when on DMP

[Big Shoooz]

I took out a personal loan with Natwest in 2005.

 

Although I had previously had loans with Natwest going back to pre 1999,

and this 2005 loan was just a re-finance of the previous loans so that I could boorow more money on top of what I had already borrowed and was paying back.

 

Payments were always made on time each month until 2006 when I got into financial difficuly and I put the debt into a DMP where it still stands today.

 

I have checked my credit report and at no time has the account defaulted.

 

As I have had this account in various forms for an awful lot of years,

I am thinking there MUST be PPI and lots of charges on it which I could claim to reduce the debt down (It started at £31k in 2005 and is now £23k).

 

Can you please advise the following:-

 

1. Can I claim PPI and charges at the same time and whilst in a DMP?

2. How far back can I claim the charges from, just from 2005 when I refinanced the loan or from the earlier years when I first took out a loan in the nineties?

3. Which charges can I claim? Interest? Late payment? Anything else?

 

I have been a slave to Natwest for long enough and now I think it's time I fought back for some of what is lawfully mine!

[dx100uk]

I took out a personal loan with Natwest in 2005.

 

Although I had previously had loans with Natwest going back to pre 1999,

and this 2005 loan was just a re-finance of the previous loans so that I could boorow more money on top of what I had already borrowed and was paying back.

 

Payments were always made on time each month until 2006 when I got into financial difficuly and I put the debt into a DMP where it still stands today.

 

I have checked my credit report and at no time has the account defaulted.

 

As I have had this account in various forms for an awful lot of years,

I am thinking there MUST be PPI and lots of charges on it which I could claim to reduce the debt down (It started at £31k in 2005 and is now £23k).

 

Can you please advise the following:-

 

1. Can I claim PPI and charges at the same time and whilst in a DMP? - yes but sep claims

2. How far back can I claim the charges from, just from 2005 when I refinanced the loan or from the earlier years when I first took out a loan in the nineties? - 6yrs from today without court

3. Which charges can I claim? Interest? Late payment? Anything else? - PENALTY charges - [late/over/dd reject/letter/ec]

 

I have been a slave to Natwest for long enough and now I think it's time I fought back for some of what is lawfully mine!

there is no time limit on PPI at all

 

and you refinanced so the ppi rolled over

even more money

 

dx

[Big Shoooz]

Thanks DX, you have answered some questions and it seems I am in with a chance of reducing my debt but I still have more questions:-

 

1. So I could claim back as far as year dot (over 6 years ago) but if I did I would have to go to court?

2. Do I need to stop paying Natwest through the DMP whilst I am claiming?

3. Can interest charges NOT be claimed?

4. I possibly don't have all my statements so do I need to SAR Natwest first?

 

Thanks

[Big Shoooz]

My OH has several credit card and overdraft debts for which he has not made a payment for about one year.

 

Initially,

he informed the OC's of his financial difficulties and offered token payments but none have accepted.

 

Since then,

various DCA's have come and gone and to begin with my OH was also corresponding with them and offering the same token payments.

 

Again, none have accepted.

 

Now that the merry-go-round has begun and each debt is passed from one DCA to another,

my OH has just started to ignore the letters.

 

He's at the point where he's too confused to know which DCA actually owns the debt!!

TBH he's quite happy for one or all of them to say they will make him bankrupt because he cannot afford to do that

and he has no assets and we do not own our home so there would really be nothing to lose

and the debts would be gone so there would be no more freaking out every time the post arrived.

 

I guess there are now different actions that my OH can take and I was hoping you good people on here would have some sound advice on the best option to take:-

 

1. Avoid all contact with DCAs and eventually the debts may become Statute Barred

(I know, this probably won't happen as further action will probably occur within the next 6 years,

although I have heard of some cases on here where the DCA's have gone away for years).

 

2. Set about claiming all PPI's and unlawful charges over the years to reduce the debts down,

THEN ignore every threat-o-gram thereafter in the hope that either

(A). the debts will become SB or

(B). Someone will proceed with bankruptcy.

 

BTW, my OH wouldn't mind making token payments but this would take years to pay off the debts in full.

 

Please help!! Thanks.

[dx100uk]

Thanks DX, you have answered some questions and it seems I am in with a chance of reducing my debt but I still have more questions:-

 

1. So I could claim back as far as year dot (over 6 years ago) but if I did I would have to go to court?- for charges possibly yes - ppi no

2. Do I need to stop paying Natwest through the DMP whilst I am claiming? - no but if you see the reclaims would kill the bal, drop them t £1PCM

3. Can interest charges NOT be claimed? - no only on what has been levied on the ppi & penalty chrges [ the spreadshet will do that for you] on

4. I possibly don't have all my statements so do I need to SAR Natwest first? - yes

Thanks

 

 

dx

[dx100uk]

good plan

 

his cra file will tell you who owns a debt now

 

dx

[Big Shoooz]

good plan

 

his cra file will tell you who owns a debt now

 

dx

 

Thanks DX but do you think he should proceed with option 1 or option 2?

[dx100uk]

option 2 lets see what happens then

then p'haps off F&F?

dx

[Big Shoooz]

Hi DX,

 

Thanks for your help.

So just so that I'm sure on a couple of things:-

 

 

1. So I could claim back as far as year dot (over 6 years ago) but if I did I would have to go to court?- for charges possibly yes - ppi no

So as I will be making a separate claim for each, I can claim back PPI further back than the last 6 years without going to court but for charges I should only claim back the last 6 years to avoid going to court?

3. Can interest charges NOT be claimed? - no only on what has been levied on the ppi & penalty chrges [ the spreadshet will do that for you] on

Can you please send me a link to or direct me to the spreadsheet you mention thanks?

[Big Shoooz]

Thanks DX you have been a great help and have put our minds at rest

[dx100uk]

1 correct, you could try charges outside 6yrs though see what they o

 

2.http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

[Big Shoooz]

good plan

 

his cra file will tell you who owns a debt now

 

dx

 

Sorry DX, me again!...

Just had an afterthought, whilst the accounts will be in the PPI & charges claiming process, will they be classed as "accounts in dispute" and therefore cannot be chased by DCAs or OCs??

Should all correspondence to the DCAs and OCs also state at the top that "I do not acknowledge this debt"?

Finally, my OH's Credit report shows one of the debts which is being chased by Westcot and which we understood to now have been sold to Westcot is actually showing as belonging to the OC. Why would this be? The report was updated on 2nd August.

[dx100uk]

reclaims do not put accounts into dispute.

 

wescot are obv trying to spoof you

 

ignore them.

 

dx

[Big Shoooz]

Oh Dear!!! Natwest must be pshycic!!

Today I have received a letter from CapQuest ststing that Natwest has instructed them to consider litigation if I don't respond.

Natwest have been quite happy for this loan to be repaid through a DMP for years and my credit report shows the account is "up to date" (although it was only last updated in July).

Why would I now be receiving this letter from CapQuest and can further action be taken whilst I'm on a DMP?

[Big Shoooz]

Hi, can anyone advise on my last post here please because Capquest are only giving me a few days to reply before they proceed further? Thanks.

[dx100uk]

scan up that crapest letter pleaae...i hve a plan........

 

 

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

or

convert existing PC files to PDF [office has an installable print to PDF option]

.

'

BUT......

ENSURE: remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

[Big Shoooz]

Hi dx, thanks for coming back to me.

Damn, all gadgets are playing up at the mo so its quicker for me to type up the letter contents. The letter is dated 18th August but was received today. It reads as follows:-

 

Our Client:

RBOS (First point to note here is I don't recognise the debt as RBOS. I only know it's Natwest because of the amount owed!)

A/c No: XXXX

Balance: £23988.00

 

We have been appointed by RBOS Plc to contact you directly in relation to the above outstanding balance.

 

Our client has instructed us to consider litigation by 16 Sep 12 if no satisfactory response is received.

 

This firm, together with our solicitors, will endeavour to help and assist you in any way possible to clear your indebtedness without the need for legal action.

However this can only be achieved with your full co-operation.

 

We are presently undertaking various checks and validations to expedite legal proceedings.

These checks will be focused on property ownership, through the Land Registry Office and validation of employment details.

 

Your payment must be sent without delay to the address shown below.

How to make payment and other useful information can be found on the reverse of this letter.

 

Should you wish to discuss this matter and possible ways to resolve this issue contact us on the above telephone number.

 

If no satisfactory response is received by 03 Sep 12 your account together with all relevant details established will be forwarded to our solicitors for immediate action.

Yours sincerely

(Squiggle for signature)

Litigation Manager

[dx100uk]

Hi, can anyone advise on my last post here please because Capquest are only giving me a few days to reply before they proceed further? Thanks.

 

Ignore Crapest they are a DCA THEY HAVE NO LEGAL POWERS!!!

 

dx

[dx100uk]

std threat-o-gram

 

doesn't say what action anyhow

 

just clever words to make you think they are goin to court

 

READ IT CAREFULLY

 

it does NOT say ANYTHING of the sort.

 

dx

[Big Shoooz]

So this is definately just an empty threat?

[Big Shoooz]

It's just their last line says

"If no satisfactory response is received by 03 Sep 12 your account together with all relevant details established will be forwarded to our solicitors for immediate action."

That reads "WILL be forwarded to our solictors" not "MAY be forwarded to our solicitors" which is usually the case in a threat-o-gram.

[dx100uk]

YES

 

dx

[dx100uk]

It's just their last line says

"If no satisfactory response is received by 03 Sep 12 your account together with all relevant details established will be forwarded to our solicitors for immediate action."

That reads "WILL be forwarded to our solictors" not "MAY be forwarded to our solicitors" which is usually the case in a threat-o-gram.

 

no read it properly, !!!!!

 

again you are falling for the implied threat.

 

it DOESN'T say WHAT immediate action

 

just immediate action...

 

that could be the guy going for a ****.

or immediately droppng the whole thing.

 

and anyway

 

its only the next bloke at the next desk in a diff skirt.

 

dx

[Big Shoooz]

Lol!! Ok, I'll relax and ignore it then thanks.

Besides, if there is going to be any further action I would rather it come from the horses mouth (Natwest)!

Thanks dx, I'll sleep well tonight now!

[dx100uk]