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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

 

I wonder if someone can help.

 

We have today received a letter from Marstons regarding an outstanding debt. I am not disputing the debt and more than happy to come to an arrangement to pay it.

 

The problem is we have moved 3 times in the last 18 months and the debt (for £500) was at the first address. This letter is the first I have heard about it having gone to court and them having obtained a writ.

 

The debt is now over £1300 and they are coming on Wednesday to remove property which will also increase the debt.

 

Is there anything I can do to stop this based on the fact I didnt know about the court action? I had actually been emailing the company the money was owed to some while back to try to resolve but they never replied to my emails.

 

I dont even know which court this is in as this letter is the first I have seen.

 

Any advice greatly appreciated.

 

Many thanks

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if they are coming to visit you at a private address there is no right of entry and you don't have to let them in,however they can levy and remove goods from out side your property

 

business premises they do have right of entry

 

you may be able to get it set aside..... others will know more

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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What was the original debt for ?

 

Bailiffs have no powers, without the authority of an order signed by a judge. Just keep all doors and windows closed. Cars parked away from drive or locked in garage. Don't speak to them.

 

Try to resolve with the company that you owe the money to. Perhaps send them a cheque for a sum that you can afford and then agree to pay them x per month, until the relevant sum is paid. Depending on the original agreement that you signed, you may not owe any interest or charges. I would see if you can just pay the original creditor the £500 you owe, by instalments if necessary. If they failed to respond to emails, send them a copy of the emails and point out that they failed to respond.

We could do with some help from you.

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Hi

 

I wonder if someone can help.

 

We have today received a letter from Marstons regarding an outstanding debt. I am not disputing the debt and more than happy to come to an arrangement to pay it.

 

The problem is we have moved 3 times in the last 18 months and the debt (for £500) was at the first address. This letter is the first I have heard about it having gone to court and them having obtained a writ.

 

The debt is now over £1300 and they are coming on Wednesday to remove property which will also increase the debt.

 

Is there anything I can do to stop this based on the fact I didn't know about the court action? I had actually been emailing the company the money was owed to some while back to try to resolve but they never replied to my emails.

 

I don't even know which court this is in as this letter is the first I have seen.

 

Any advice greatly appreciated.

 

Many thanks

 

Hi welcome to CAG

 

As i understand it if you had no idea of the CCJ because all all paperwork went to a previous address you can get the judgment set aside and a stay put on the writ of fifa

 

I have asked someone to look in on this thread who will be able to explain how you go about this

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heating oil?

 

if you knew nowt about the CCJ

 

you need to get it set aside.

 

typoe in

set aside a CCJ

 

 

in our search top right

 

that will stop all action dead by the bailiffs.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

All we have is a typed letter saying they are giving us fair warning that officers will attend with removal contractors to seize and remove sufficient goods.

 

Or we can pay the full sum which we are unable to do.

 

Thanks

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The letter is more of a threat than anything else and can be safely ignored providing you deny them access to your home - they have no right of entry unless you let them in - and make sure anything of value is put under lock & key and if you have a car remove it as far away as you can. However he does have the right to force entry to any detached building you may have if he believes there are goods inside that may help satisfy the debt.

 

To move forward you are going to have to look on Registry Trust website to see if you have a CCJ against you - remember what address it is against also. This should give you the CCJ number, the Court it was awarded at, the date and its value. You do have to pay to get this info or alternatively get a free subscription to one of the Credit Reference agencies but remember to cancel afterwards as some charge £20 per month.

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Or we can pay the full sum which we are unable to do.

 

Thanks

 

Are you able to pay the original sum outstanding without all the fees that have been added. This will dictate whether to apply for Set Aside or for a Variation Order.

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Hi all

 

This is Mr Try Again here

 

One thing my wife failed to mention is there is ALREADY a levy on the goods at the house with another bailiff. Would a new bailiff be able to levy goods that already had a levy on them.

 

G

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Not being nosy but what is the other levy for? I would suggest you tell us what goods they have seized for that as there may be exempt goods on the list? If you do get another Bailiff around and if you do allow him entry you would have to show him proof of another levy. Best bet is not to allow another one in, after all they have no automatic rights of entry regardless of any threats they may issue.

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