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    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • Thanks DX,   I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
    • Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have.
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Holiday Abroad/ESA


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I am my mother's main carer and DWP appointee. She is in receipt of IB ESA Support.

 

I am going abroad for a holiday with my family and considering taking my mother with me, either that, or she will be cared for by my brother in my absence.

 

Do I have to inform anyone if I take my mother abroad for a holiday?

 

Thanks, JB

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Temporary absences

If you are temporarily in another country, you can continue to receive either contribution-based or income-related ESA for the first four weeks of your absence, as long as you are unlikely to be away for more than 52 weeks.

 

If you are going abroad temporarily for medical treatment or to accompany a dependent child for their treatment, you may be able to continue receiving ESA for up to 26 weeks while you are away, as long as you are unlikely to be away for more than 52 weeks. The treatment must be directly related to a health condition which began before leaving Great Britain and you must seek permission before you go. If the treatment is for you, it must be for a condition directly related to your limited capability for work.

 

If you are going abroad temporarily to receive NHS treatment, you can still receive ESA if you continue to meet all the other conditions and you obtain specific permission before you leave.

 

From - http://www.dwp.gov.uk/international/benefits/employment-and-support/

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  • 8 months later...

Hi everyone

 

I'm back on this same old subject for holidays this year. My mum is on IB ESA and I am her DWP Appointee.

 

I called the BDC who administers her claim the other day, albeit a call centre, and asked what the procedure is relating to a holiday abroad. The lady told me that if it was longer than 28 days they would need to be informed. She did emphasise that if it was 28 days or less, then I didn't have to inform them.

 

I have read conflicting advice on this and dont want to do anything wrong. I've taken another look at the link that Nystagmite provided and it still seems relevant.

 

So, do I need to insist they take details of the holiday, or is it ok not to do anymore as the holiday is within the 28 day time period.

 

If I do need to complete a form, what information does the form want?

 

Thanks for any advice.

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You are allowed to go on holiday abroad while in receipt of Employment and Support Allowance (ESA) – whether it is contributory ESA or income-related ESA. The basic rule is the “four-week rule”: you can continue to be entitled to ESA for the first four weeks of a temporary absence from Great Britain (as long as you continue to satisfy the other conditions of entitlement).

my sister has been away from 2 week and 3 week holiday we did not have to inform ESA as it was not over the 28day period so i think you will be ok

as for the form never had to fill one in so cant help you on that one sorry

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Thanks nitelite for your reply.

 

As mentioned before, I have called BDC to tell them but they didn't want to take any details and they said as long as holiday is not longer than 28 days they dont need to know. But ..... I have read on other threads that you do have to insist they take details or send a form. So dont want to get into trouble for any errors DWP may have made by giving me incorrect information, if indeed it is incorrect.

 

Also what about DLA? Do I need to inform them?

 

Any further advice would be gratefully received just to put my mind at rest. Thanks.

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Basically, an ESA claimant should be OK to leave the country for up to 28 days provided the absence is not expected to last more than 52 weeks. This 28 day period can be for any reason - holiday, medical treatment, visiting friends or whatever.

 

So there should be no problem. However, if you are concerned, you could call and ask that they make a note on the computer system with the dates of the travel. If you're really concerned, send a letter via a tracked delivery service as a follow up to the call. Again, state the travel dates and that the trip is purely a holiday and will not last any longer than the two weeks or however long it is. This way you'll have proof that you informed them.

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