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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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breach of confidentiality or not?


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Hi, thanks for reading post - look forward, I hope, to your comments!

 

If you were out and about locally where you lived, bumped into a couple of ex colleagues who you had worked with for several years - if they then proceeded - unprompted by yourself - to tell you that, they had recently had an allegation made against them at work, had been investigated, had to attend a susequent disciplinary hearing, the outcome also revealed - which was no case to answer - and also named the person who had made the allegation against them (who you used to work with also and knew well at that time) - would this be considered to be a breach of confidentiality? I know, that you are always told after such events, having just had my own recent DH, that you are told, that the information is confidential and must not be discussed - yet my Union rep says that it is not a breach, as this happened to them - is their own personal information, and if they want to discuss it they can - confusing!!!! i would welcome your comments! thanks in advance as always x

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25 views but 23 were from guests who cannot post unregistered.

You posted at 2.42 in the morning too so need to be a little patient.

I'm sure you will get some replies on Sunday when the site is more active.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi, thanks for reading post - look forward, I hope, to your comments!

 

If you were out and about locally where you lived, bumped into a couple of ex colleagues who you had worked with for several years - if they then proceeded - unprompted by yourself - to tell you that, they had recently had an allegation made against them at work, had been investigated, had to attend a susequent disciplinary hearing, the outcome also revealed - which was no case to answer - and also named the person who had made the allegation against them (who you used to work with also and knew well at that time) - would this be considered to be a breach of confidentiality? I know, that you are always told after such events, having just had my own recent DH, that you are told, that the information is confidential and must not be discussed - yet my Union rep says that it is not a breach, as this happened to them - is their own personal information, and if they want to discuss it they can - confusing!!!! i would welcome your comments! thanks in advance as always x

 

 

No breach of anything whatsoever. You met 2 ex colleagues who simply told you about their day at work.

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If what they said was all true and therefore not slander/libel (I always forget which is which), there is no legal issue here.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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25 views and no replies - i know you can help, please do, need to know before next week if this is possible? thank you again in advance

 

I think that this is pushing it a bit.

Only half and hour since your question and in the middle of the night - on a complicated and rarified area of law???

 

I think that you need to get real.

 

 

Anyway, before you can discuss whether there has been a breach of confidentiality, you need to understand whether there is a duty.

 

A duty of confidentiality can come into existence in a number of ways.

 

Mainly -

There can be a contractual duty

Or the confidential information may have been communicated in confidential circumstances and have the quality of confidence about it.

 

In an employment situation then confidentiality is most likely to arise contractually - either explicitly in the contract or implied as part of the circumstances of the employment.

 

Whichever is the case in a disciplinary proceeding, I would say that it is entirely possible - even likely - that a duty of confidentiality has arisen and that the employees have a duty to keep facts of the proceedings to themselves.

 

Your union contact is wrong to say that it is their information and so they can do what they want with it. But then your union contact is not a lawyer - and even most lawyers will not know the rules about confidentiality.

 

I'm not clear if you are asking whether their disclosure to you is a breach - or if the disclosure to them of the original source of the information is a breach.

 

I would say that their disclosure to you is very likely a breach. The disclosure by your employers to them of the source of evidence against them might have been a breach - but I think that it would be protected from being a breach by natural justice which requires that in most cases, accused persons are entitled to know the source of accusations against them.

 

Sorry you had to wait for this - I hope that I don't have to wait as long as half an hour for a - thank you.

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hi all, - there seems to have been, amazingly, much, horror, comments - mostly sarcastic, all due to the timing of my post, and then half an hour later, asking, in inocennce, about receiving 25 viewings but no replies - I only asked for help - which is of course what this site is all about.

 

 

The time of the post is irrelevant - some of us work rubbish hours, so that is my 10am - lucky you if it isnt yours! no need to punish me with sarcastic comments though! Particularly awful, unbelievably from bankfodder, from the site itself, telling me to "get real" - following comments from his colleague - presumably? already, Martin3030, who nicely explained that I needed to leave more time for people to read and answer my post.

 

Amazing, that two people working on same site, same time of day, or in this case, like myself, morning, can be so different in attitude, bankfodder, being not so pleasant - i thought the site was supposed to be supportive - you should have recognised I was stressed and in a difficult work situation, time message posted, is irrelevant - this is what you should be there for, not making sarcastic, dry comments, humiliating people who are utilising your site to gain assistance.

 

I will not again thanks to you, i think you are a disgrace and should not be allowed to be on the site, given your attitude. you should keep it to yourself, like those of us in the professional sector have to do, regardless of our opinions, regardless of our views, and simply do our job - you were quite simply vile and malicious without reason and are a disgrace to this site as an ambassador of them. i wont use this site again because of you.

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You might not use the site, but thousands of others will and indeed do.

 

Good luck wherever you feel you need to go to get help on your issue.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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