Frenchie v Woolwich what now?

[frenchieboy]

Hi everyone, Have sent our first 2 letters asking the Woolwich oh so nicely for our charges back each time telling them they have 14 days to respond. The second deadline for their reply is 5/10/06. Received a letter dated 28/9/06 from Woolwich saying they have sent our complaint to Barclays Customer Relations. We want to send our third letter complete with interest this friday 6/10/06 but now not sure whether to send it to the Woolwich or to Barclays. Would it be best to send our next letter to Barclays along with copies of all previous correspondence? Would be grateful if someone can give us a bit of advice on this one. Cheers:cool:

[essjaysea]

If you have already sent a preliminary letter and the LBA, then I wouldn't bother to write any more letters; they have already had 28 days to respond to your claim - its time to file your claim either on Moneyclaim or at your local County Court. Good luck

[paddym]

File your claim most important thing is stick to your deadlines let them know you are serious !

[frenchieboy]

Thanks for that, we received a letter from Barclays today signed by Mike Brophy usual stuff blah blah a full report or an update on our progress will be sent to you within eight weeks blah blah so we'll be putting our claim in on Friday, We'll keep you all posted!!

[traceyrmj]

it may be worth a letter to them once you have filed with the claim details in full, if you send that recorded they then cant claim the knew nothing about it and get any judgement set aside. they will deffo take you more seriously when you put "notice of action" at the top of the letter.

[frenchieboy]

Hi I was thinking that even though we have received the letter from Barclays (hopefully this means they have all previous correspondence from the Woolwich) we'll send photocopies of everything along with our Notice of Action that way they can't stall claiming they don't have all the information. Thanks for your help

[essjaysea]

Of course it is up to you, but I wouldn't waste any more time and effort sending letters to them. You have already sent 2 letters to The Woolwich, and I expect that they have passed the file on to Barclays.

 

Time to litigate!!

[wewonitfivetimes]

Yes - Time to file now!!

Have had exactly the same correspondence from Woolwich then Barclays.

You will probably get an offer letter next. "as a token of their generosity"!! probably 50%.

Tell them that you will accept it as a part offer only and you will pursue the rest in court.(follow the guidelines in the FAQ's)

Good Luck - keep us posted.

I am about the same position with the Woolwich and one step on with the NatWest.

[frenchieboy]

Boy did that feel good!! Have filed our claim obviously paid with our Woolwich debit card!! Will get the letter off to Barclays tomorrow letting them know what we've done then sit back & wait wont hold our breath probably be a long wait! Thanks for your advice peeps:-D

[paddym]

Good Luck !

[frenchieboy]

Just spent about an hour sifting through the libraries & other threads looking for a notice of action letter to send to Barclays, have re-read LBA letter & it looks as if we don't send them another one! do we just sit back and wait now without making any further contact with Barclays? Sorry having a dim moment!

[essjaysea]

Yes, now that you filed your claim, you have to wait for Barclays to acknowledge which they have to do within 14 days, and then they normally wait for another 14 days and file a defence. Then the court will send out the Allocation Questionnaires to each side, and once those are returned to the court, a judge will decide on a hearing date.

 

From now on you dont really have to make any more contact with Barclays, unless of course they contact you to settle in full

[frenchieboy]

That would be a nice thought, but after following everyone elses stories I dont think thats likely still we can hope. Still we've got our Morgan Stanley, Barclaycard, MBNA & Abbey to keep us busy now. Thanks everyone for your advice & support

[frenchieboy]

Got our Notice of Issue today in Northampton could they have chosen a court further away from us!! Is it usual to pick a Court at random? Quite excited now!

[wewonitfivetimes]

Apparently all Moneyclaim On Line go through Northampton initially but if it goes to court then it will be a nearer one to you (or so Ive read!!)

 

Good Luck

[e28bigalbexley]

as you are an individual the case should be held at a court near you but if its MCOL it will be Northampton to start wiv

 

Much Luck dont think you wil need it tho.

Al.

[e28bigalbexley]

Oh'er our lines have crossed

[frenchieboy]

Thanks Yep its MCOL, thats ok then thought we'd be travelling up the M1 to say hello to the nice Judge!

[frenchieboy]

Received a letter today offering 950.00 as full & final settlement, will be sending a letter saying we will accept it as an interim payment but will be persuing the claim for the full amount, watch this space....

[e28bigalbexley]

Go get em Frenchy:D

[frenchieboy]

Big Al I've been reading your Woolwich thread, if yours is anything to go by it'll be a long wait.....Reckon we'll be looking forward to the clocks going forward by the time ours goes to court!! Cant honestly see the nice people at Barclays actually crediting our account with the 950.00 think it'll be a "sod off see you in court" letter that we get next. Oh well it'll give me some time to chase up hubbys credit card charges I suppose! and so the fight goes on....

[frenchieboy]

Have just typed the response to settlement offer & then smugly put it in the pre-paid envelope they supplied for our "full & final acceptance form" - I don't think so! Will send it recorded delivery tomorrow, hopefully they'll think it's an acceptance - cheapskates - & open the letter sooner rather than later..

[e28bigalbexley]

Yes it'll will probably be a long winter, but just think when you have reclaimed your charges how brightly the sun will shine for the rest of the year.

 

Chin up x.

[frenchieboy]

Yeah lets hope so I'll keep an eye on your thread it'll give me an idea of whats in store..

[frenchieboy]

We received a letter from Barclays on 25th to say they were sorry we didn't want to accept the 950.00 offered, but they wouldn't make it as an interim payment as it was a goodwill gesture , if we'd like to reconsider & accept and sign their original offer letter blah blah all the usual dross, we didn't bother to acknowledge the letter. Checked online this morning and Barclays have acknowledged the claim so we guesse thats another 2 weeks wait & then they'll submit their defence at the last knockings.