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    • Unsettling the applecart?,  I'm going to be direct here, I know how this works , I've been in far worse situation than your relative, and I can assure you , now that there i likely a default in her name, it makes absolutely ZERO difference if she pays or not. Denzel Washington in the Equalizer , 'My only regret is that I can't kill you twice'... It's the same with a default, they can only do it once and it stays on your credit file for 6 years if she pays or not, and as it stands right now she's flushing £180 of her hard earned money down the toilet  so that the chaps at Lowell can afford a Christmas party. As for the SAR this is everybody's legal right, originally under the Data Protection act 1998 and now under GDPR, it's her right to find out everything that the original Creditor has on her file, and by not doing it the only person she is doing a massive disservice to is her self. As the father of 2 young adults myself, they need to learn at some point.. right?
    • Thank you for your pointers - much appreciated. dx100uk - Apologies, my request wasn't for super urgent advice and I have limited online access due to my long working hours and caring obligations - the delay in my response doesn't arise in any way from disrespect or ingratitude. I will speak to her at the weekend and see if she will open up a bit more about this, and allow me to submit the subject access request you advise - the original creditor is 118 118 loans and from the letter I saw (which prompted the conversation and the information) the debt collection agency had bought the debt from 118 and were threatening enforcement which is when she has made a payment arrangement with them for an amount of £180 per month. It looks as if she queried matters at the time (so I wonder if I might with the FIO request get access to their investigation file?) - the letter they wrote said "The information that you provided has been carefully considered and reviewed. After all relevant enquiries were made it has been confirmed that there is not enough evidence present to conclusively prove that this application was fraudulent.  However, we have removed the interest as a gesture of goodwill. As a result of the findings, you will be held liable for the capital amount on the loan on the basis of the information found during the investigation and you will be pursued for repayment of the loan agreement executed on 2.11.2022 in accordance with Consumer Credit Act 1974"  The amount at that time was over £3600 in arrears, as no payments had been made on it since inception and I think she only found out about it when a default notice came in paper form. I'm a little reluctant to advise her to just stop paying, and would like to be able to form a view in relation to her position and options before unsetting the applecart - do you think this is reasonable? She is young and inexperienced with these things and getting into this situation has brought about a lot of shame regarding inability to sort things out/stand up for herself, which is one of the reasons I have only found out about this considerably later Thank you once again for your advice - it is very much appreciated.    
    • That's fine - I'm quite happy to attend court if necessary. The question was phrased in such a way that had I declined the 'consideration on the papers' option, I would have had to explain why I didn't think such consideration was appropriate, and since P2G appear to be relying on a single (arguably flawed) issue, I thought it might result in a speedier determination.
    • it was ordered in the retailers store  but your theory isnt relevant anyway, even if it fitted the case... the furniture is unfit for purpose within 30 days so consumer rights act overwrites any need to use 14 days contract law you refer too. dx  
    • Summary of the day from the Times. I wasn't watching for a couple of interesting bits like catching herself out with her own email. Post Office inquiry: Paula Vennells caught out by her own email — watch live ARCHIVE.PH archived 23 May 2024 11:57:02 UTC  
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Aktiv Kapital /MBNA


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Hi,

 

I have been on here before mainly with my Cabot/sainsburys cca issues.

 

. This MBNA Credit Card debt is just over a grand .It was a lot higher but i spent years paying it before getting into difficulty and asking for help (which I didn't get). I haven't paid anything since July 09 as that how long I have been asking to see a valid agreement.

 

The debt is now with Aktiv kapital and the interest has long been frozen.

 

All they have produced in place of a valid CCA is one of those 'you have been pre selected ' application forms .

 

In response to my last letter pointing out that there are no terms eg credit limit they have sent the following letter.

 

Yes, I did sign the application form at the time.

 

Can anyone advise me on what to do next?

 

http://i1078.photobucket.com/albums/w481/penelope-pittstop/img070.jpg

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No Ts &Cs NO agreement, formal complaiint

to the Data Controller, (gets round customer (dis)service oiks.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Yes Aktive.

 

The data controller and the compliance manager have legal responsibilites

to ensure that correct procedures are followed, I have been using this route

for years with some success.

 

If you google Aktiv you may find the name of the Compliance mgr.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Reading between the lines of that letter, it says, "Please pay us we are absolutely skint and wouldn't be able to take this to court even if we wanted to, we have no evidence to make this stick"

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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:thumb:
Reading between the lines of that letter, it says, "Please pay us we are absolutely skint and wouldn't be able to take this to court even if we wanted to, we have no evidence to make this stick"

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Yes I am hoping they wont attempt to go to court with all this!

 

I found the name Steve Glassborow for the Bromley Branch. Shall I address directly to him?

 

As for the letter itself, should I start it by stating 'i do not acknowledge any debt to...." and then go on to say ' I am complaining about your companies methods ' etc ?

 

Am a bit stumped as I have only ever done the cca request letters before.

thanks

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Type up what it is you want to say, post it on here and others can re-jig it if necessary or add to it...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi. ok thanks, this is all I have so far and I know its not bad , so if anyone can save me from myself ,that would be great.

 

Dear Sir Or Madam.

 With reference to your letter dated 24-04-12 regarding debts you allege are
 owed by me, take note I do not acknowledge any debt to you or any company
 you may claim to represent.

 

The document provided by your Customer Service Representative are non compliant.

The valid Terms and Conditions were not present nor were the Prescribed Terms.

 

{Therefore this account is formally in dispute untill you can produce a compliant document.

Due to the inordinate length of time it has taken to produce even this non compliat document

I am reporting this matter to the OFT forthwith.

No further correspondence will be entered into.}

 

Recorded deliver to the Compliance Manager.

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Thats all you need just your 1st section and my addition.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Oh come on, let me have a go??

 

Dear Bill & Ben,

 

Thank you for your letter dated dd/mm/yyyy the contents of which have been noted and a copy sent to the OFT, Trading Standards, the Financial Ombudsman and my local MP (insert name)

 

Please rearrange the following words, dog, wind, into, urinate.

 

I trust my response meets with your standards, and look forward to stringing you along at the next available opportunity.

 

Much love XXXXX

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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:lol:

Oh come on, let me have a go??

 

Dear Bill & Ben,

 

Thank you for your letter dated dd/mm/yyyy the contents of which have been noted and a copy sent to the OFT, Trading Standards, the Financial Ombudsman and my local MP (insert name)

 

Please rearrange the following words, dog, wind, into, urinate.

 

I trust my response meets with your standards, and look forward to stringing you along at the next available opportunity.

 

Much love XXXXX

 

 

 

 

 

:madgrin:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Why not contact the Daily Mail, they have an article here

 

http://www.dailymail.co.uk/news/article-2135861/Collection-firms-chasing-58bn-debt-figure-jumps-6bn-just-SIX-months.html

 

Where a certain female states that the debt industry treats customers fairly at all times - if that was so this part of the site would not exist!

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Hi, thanks for all your responses.

 

I have sent my response to them. Have also sent a copy of Bazookas . :wink:

 

Would like to be a fly on the wall when they read that!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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