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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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Paypal Problem - SAR denied


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Hi

 

I am looking for some advice please.

 

I have had a dispute ongoing with Paypal for several months. The problem I have is that emails they have purported to have sent to me have not been received.

 

I am only aware of this having logged into my account and kept up-to-date with the dispute which has identified emails received etc. and sent although I know I haven't had them.

 

I have faxed them, telephoned them and rung them requesting these missing emails without result. I put a formal complaint in by fax (I have the fax receipt) and they deny having received this.

 

I was told by one of their staff to email a subject access request which I did and received a generic reply saying I had emailed the wrong address. I then emailed Paypal again and faxed them only to be told that an attorney or law enforcement officer has to request this information by subpoena. I only want the missing emails addressed to myself!

 

Have I any recourse against Paypal or should I just wait for them to take action - I have a negative balance with them due to this. They closed the dispute because they say I haven't responded within the timescales given although I have been advising them for weeks that the emails have not been received and offered an alternative address.

 

Any advice gratefully received.

 

Thank you

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I then emailed Paypal again and faxed them only to be told that an attorney or law enforcement officer has to request this information by subpoena. I only want the missing emails addressed to myself!

 

 

What utter rubbish ?? However, faxing them is not the way to go.

 

You need to send your request to their UK head office, for the attention of their Data controller and include £10.00. They have 40 calendar days to comply.

 

I would separately send a complaint to the Information commissioner and copy them the email that PP have sent advising that only an attorney can request this information.

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Do you intend to carry on using the Paypal account (i guess not if its a neg balance), it may well be easier to let them chase you, youll be hassled by a DCA for a bit but thats all, they dont chase people through the courts and given the shambolic state of their administration..its not surprisng, they dont know what they are doing half the time.

 

I,ve had email replies from them that make no sense, wetre addressed to different people/accounts, its ridiculous. I recently had to phone up and get my debit cards corrected, it wouldnt let me remove them saying a transactiopn was pending..which was rubbish.

 

Andy

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Very interested piece, the trouble is a lot of people dont even know where to start or if there is juridstiction to sue paypal, are Paypal a UK company, based in Luxombuorg, office in Dublin ??

 

Andy

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Hi

 

I did want to carry on using the account. Never had a problem in ten years. Had items for sale on auction site and was requested by a buyer to complete sale off site. My first mistake. Received payment - sent item - said I sent wrong one (only one for sale I might add). Wants to send it back. Paypal refund her money. I get a fake back. By this time I have transferred the money (selling for my daughter) and I am down about £120.00. Had to keep checking Paypal account to see what was going on and it transpired that from information in Resolution Centre emails purported to have been sent to me - I have not received. Asked for them repeatedly. No response. The final email (I got this one) was that as I hadn't responded in time - claim closed. Apparently they had offered me some compensation - no such email received. Won't be so trusting again. Their collections department keep chasing me. Not a prayer I've told them - take me to Court.

 

Thank you.

 

VUB

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HI

As far as I can tell, this is their UK address, registered with Companies House

 

PAYPAL (EUROPE) LTD

 

WHITTAKER HOUSE

WHITTAKER AVENUE

RICHMOND

SURREY

TW9 1EH

 

I would be sending everything there.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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A quick google brings me to an old thread here on CAG as a matter of fact with the following addresses for Paypal,

 

Paypal (UK) Limited, Whittaker House, Whittaker Avenue, Richmond, Surrey, TW9 1EH

 

and the other is,

 

Paypal Europe Ltd, Hotham House, 1 Heron Square, Richmond Upon Thames, Surrey, TW9 1EJ

 

Not sure which is the main one however. A SAR would need to go to one of those addresses however. Asking for a Subpoea is absolute nonsense and is a very American way of doing things. Paypal clearly seem to think they can apply US consumer law to the entire world. I don't think they realise what they open themselves up to by registering a UK office and trading in the UK.

 

EDIT - Silverfox beat me to it :)

Looks like the Whittaker house one is the generally most used one by people sending things to them. A quick look on Google Maps shows both postcodes as being next to each other though, so I suspect both addresses go to the same office.

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Yes I seem to remember that they were forced to have active representations here to enable them to be within the FSA remit.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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New complaints to the FOS about Paypal in the last quarter of 2011 were 109.

More than those of other companies including Swinton Insurance,Yes Loans,JD Williams,AA,Homserve,

and even CPW,all of who we see featured frequently on The CAG.

 

 

http://www.ombudsman-complaints-data.org.uk/Data.aspx?BusinessId=11929

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Here is another old report which exposed these practices

 

http://www.thisismoney.co.uk/money/bills/article-1598280/Bullying-Paypals-heavy-tactics.html

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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