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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability. Many thanks   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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Question regarding disposable income?


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I'm currently on JSA, and even though I am struggling with finances at the moment, when negotiating with creditors and Debt Collection Agencies I find it difficult to work out a sufficient "income and expenditure" report.

 

I always seem to be left with quite a bit of disposable income, even though in reality I am struggling.

 

Living with parents allows me to pay a relatively reasonable amount of rent / board and lodgings each month. I don't pay for what is considered "essential" like Council Tax, Gas, Electric, Water Rates etc

 

Are you expected to use 100% of your disposable income for creditors?

(especially for someone whose only source of income is JSA)

 

What about unexpected expenditure? Emergencies?

 

Is there any good quotes I can use to defend myself?

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This is all very well whilst you are living with your parents.. but what if you had to move ? I think perhaps you revisit your figures again and perhaps set aside an amount for those items you havent included.. such as utilities/ council tax etc.

 

You can then perhaps use any pot that accrues to make occasional one off extra payments to your creditors.

 

You should always build into your Income and Expenditure a bit of wriggle room for emergencies.

 

I have attached a budget sheet which is widely accepted in courts and is used by other caggers on the forums.

 

It is my understanding that JSA is based on a calculation that the DWP believe you need to live on. They obviously dont include debts in that figure.

 

 

 

Ellens Budget Sheet.xls

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3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks for responding and helping.

 

I have filled in that Excel Budget Sheet and I have taken your advice on board which gives me a very different "money left over" total.

 

It is my understanding that JSA is based on a calculation that the DWP believe you need to live on. They obviously dont include debts in that figure.

 

Yeah exactly - it's difficult living on JSA as it is, without having multiple creditors to pay. I would hope any of my expenditure is reasonable.

 

My debts can be slotted into the following categories. Which ones are the highest priority?

 

Overdraft Charges

Catalogue

Mobile Phone Arrears

Payday Loan

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Overdraft

mobile phone

payday loan

catalogue

 

this would be my priority (although they are all unesecured and as such non priority debts )

 

Do you still use the bank which carries the overdraft ?

Are you still using the mobile phone ?

 

What you should really be doing is calculating a pro rata payment for each of the debts..

 

Try dividing the disposable income by the number of non priority debts

 

There is a more complicated system of then doing a percentage pro rata.. I dont quite understand that.. but I am sure there are others on CAG who will know how to do that.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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To answer one of your questions, the DWP always state in correspondence:

 

“You will be paid the sum of £xx per week, which is the legal minimum on which the Government believes you need to live on.”

 

So, that means that you have the Government's word on it that you literally cannot afford repayments. Creditors can't really argue against that. So, the general rule seems to be that a token offer of £1 a calendar month is sufficient to show goodwill and intention to reduce the debt(s).

 

As for your I&E sheet, bear in mind that if you don't want to, you're not obliged to send a copy to a creditor. Many people forget to add to their I&E things like:

 

Postage/stationery for sending job applications

Toiletries (deodourant, shampoo, soap, make up, etc)

Travel costs

Subscriptions to internet provider, for instance, which is now regarded as a necessity when job seeking (unless your local library provides facilities)

  • Haha 1

 

 

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Thankyou "citizenB" and "Halibutt" - very helpful posts!

 

After speaking to the CCCS today they reassured me that in my circumstances I should just offer my creditors £1 per calendar month.

 

Another thing regarding Court - I always thought that with a County Court Judgement you don't actually go to court - just fill in paperwork and send it in the post. And the lady on the phone today from the CCCS confirmed this.

 

But I see a lot of posts on here with people talking about Court where they have to physically go to a Court? How is this so? Is this just when you dispute the enforceabilty of a debt?

 

And under what cirucmstances would I actually have to go to court in regards to debts from the following categories;

 

Overdraft

mobile phone

payday loan

catalogue

 

I don't dispute any of the debts...just can't afford what they are asking me to pay!

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Why are you worrying about court when you haven't had any paperwork - the lady at CCCS was misinforming you.

 

What usually happens is that the court papers arrive, people do NOT bother to defend (and they do not go to court) and an AUTOMATIC judgement by default is entered against them. That is why people do NOT go to court.

 

It is WRONG to take that route as many firms (as can be proved on here) use court as a threat and when challenged by a defence which we can help with depending on the debt) will drop the court case completely.

 

Worry about what IS happening rather than about what MIGHT happen and you will be able to move forward.

 

With the payday loan, what company is it, how much have you repaid already and have they sent anything to you? Most payday loan companies who have gone to court have had their interest pegged when challenged properly and most PDL companies now MUST be reported to the OFT and Trading Standards.

 

I can't help wiht the other debts.

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There is also another way.. if you owe less than a certain amount and have no assets then you can apply for a DRO - debt relief order - I have attached the National Debtline information sheet regarding these. You will be discharged from all your debts within the year and you can start rebuilding your life again.

 

It is the 5th section down the page

 

http://www.nationaldebtline.co.uk/england_wales/page.php?page=35_options_for_dealing_with_your_debts

 

If you are interested, then contact the National Debtline whose number is on the fact sheet.

 

Please let us know how you get on :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hello there,

 

Just to echo Citizen B's post a Debt Relief Order could be worth looking in to. We've a fact sheet which outlines a little more about how they work:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=37_debt_relief_orders

 

We also have an online money advice system, My Money Steps, it's a great tool to quickly show you which options might be worth considering:

 

https://www.mymoneysteps.org/

 

Best wishes,

 

National Debtline.

For Free, Confidential and Independent advice: 0808 808 4000

Monday - Friday 9am to 9pm // Saturday 9.30am to 1pm // 24-hour voicemail. Please leave a message to request an information pack. http://www.nationaldebtline.org // http://www.mymoneysteps.org

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Thankyou "citizenB" and "Halibutt" - very helpful posts!

 

After speaking to the CCCS today they reassured me that in my circumstances I should just offer my creditors £1 per calendar month.

 

Another thing regarding Court - I always thought that with a County Court Judgement you don't actually go to court - just fill in paperwork and send it in the post. And the lady on the phone today from the CCCS confirmed this.

 

But I see a lot of posts on here with people talking about Court where they have to physically go to a Court? How is this so? Is this just when you dispute the enforceabilty of a debt?

 

And under what cirucmstances would I actually have to go to court in regards to debts from the following categories;

 

 

When a claim is issued - you have the opportunity to either

 

a) admit the debt and complete a budget form .. or ..

b) dispute it and defend.. if there is a reason to dispute/defend.

 

If you choose option a) then it is unlikely you would go to court.

 

If you choose option b) then there is a real possibility that you might have to go. This of course depends on a lot of things.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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