Jump to content


  • Tweets

  • Posts

    • That "oh dear" doesn't sound good  
    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Previous owner debts


Bateo
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4473 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, can someone give me a little advice please?

 

In 2008, my wife an I bought a house from another couple who were moving to America.

 

Within weeks of moving in we started receiving calls, letters and visits from debt collection agencies for the previous owners.

 

It appears that before moving, they ran up all their credit cards, ordered from catalogues and got contract mobile phones, obviously with no intention of ever paying them off.

 

Over the last 3 and a half years, I've made many calls and sent back so many letters. All that seems to happen is it gets passed to another agency.

Today however, we received a county court claim form for a debt with MBNA.

 

My questions are this;

 

1. Should I just ignore the letter?

2. If it goes through the courts, will bailiffs be able to enter our property despite the debt not being ours?

3. Is there any way of notifying the world that these A-holes don't live here?

 

Thank you in advance

Edited by citizenB
Link to post
Share on other sites

Today however, we received a county courtlink3.gif claim form for a debt with MBNAlink3.gif.

 

The claim may be addressed to your home, but not in your name. Have you at any time informed MBNA in writing that the debtors had moved. Write to MBNA, but make it an Official letter of Complaint, and send it direct to the complaints manager, there details will be on there website. Send it recorded, they must respond and if they fail to act, you can pass the complaint to the FOS.

 

It may be an idea to do this with all of them, use 1 standard letter outling all the facts and your suspicions, and the numerous debtors, and demanding that all action against you personally to cease or you . Send only to the complaints manager, you don't need to send recoreded, just post from the PO, and ask for proof of postage. Keep a copy of each and attach the reciept. If they fail to respond, report them to the FOS, if its a DCA report them to trading standards, if they come to your door you will phone the police...... You could include in your letter a breakdown of your costs if they ignore you, Writing a letter £25, answering the phone and explaining again £5 per minute. Inform the Original creditor that they will be held liable if they sell the debt on. No more Mr nice guy.

 

Send the claim form back to the courts, and include a copy of your complaint.

Link to post
Share on other sites

If you have been "returning the letters" to sender, then they should have attempted prior to issuing a claim to ensure that they do have the right person.

 

You need to return the claim form to the court manager with a letter confirming that the people named on it have moved - if you still have the solicitor's name who acted for them on the sale of the property, pop that in for good measure.

 

Is your name on the electoral roll at this address ?

 

IMHO, I would make a complaint immediately to the Financial Ombudsman.

 

I think you now also need to obtain copies of your Credit files to make sure that there is no adverse entries on your files.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Hi, thanks for the advice.

We started off by sending envelopes back marked "no longer at this address". This seemed to have no affect. After a while, we started opening the letters. Not interely ethical or legal, but we kinda assumed that the previous owners gave up their rights when they left us to deal with their debts.

I called some of the dca's, which only had the affect of getting the debts passed to a new agency.

To be honset, we've just been throwing letters away for the past 6 months as nothing we did seemed to having an affect, although the court claim letter did grab our attention.

 

We've been on the electoral register since we moved here and can't see anything on our credit reports, but isn't your credit file done by name? I thought black listing an address was a myth?

 

I think I will write to all the companies on the claim form and copy the court in.

 

I do think these dca's need to try a bit harder to locate people though. I managed to find out this morning, that the debtors are back in the country and I managed to find out where one of them worked just by using Facebook and twitter!

Link to post
Share on other sites

I have had this type of problem and it is a pain in the *ass. Until one of the creditors or debt collectors notes the debtors credit record with 'gone away' or with their new address, you will continue to be hassled every now and again. It took me about 6 years to stop all the letters and it was only by making a stinking complaint to one DCA that is stopped. There are so many DCA's out there and they appear reluctant to mark the credit file as 'gone away', as presumably that would mean they can't sell the debt on.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

TBH, I would simply stick the letters back in the post box, or in the bin.

I still have DCA letters coming here for the previous tenant, and like you, I open ALL mail that comes through my door, as I have a right to know who or what I might be opening the door too.

And yes there is no amount of ringing them, doing their job for them that has any effect, it just gets passed further down the barrel for more undesirable inept DCA's to play with.

 

You can make a complaint direct to the OFT.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hi

 

This Official Compaint letter may be of help just ammend to suit each DCA:

  • Haha 1

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...