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    • I had some contact with this company earlier in my working life but I'm afraid there's not a lot I can suggest that you haven't already done. During your grandfather's time  British Celanese was a subsidiary of Courtaulds. Courtaulds was subsequently (after your grandfather had stopped working there) acquired by Alzo Nobel. They in turn closed down the Spondon site and sold it. I have no idea what the number is that you are trying to call. It's a Derby (Spondon) area code but the number appears not to be allocated. From my slim knowledge of the history of the company I would have expected your grandfather's pension to be in the Alzo Nobel (CPS) Pension Scheme.  But Willis Tower Watson are the Pension Scheme Administrator of that scheme and would be the people who should know if your grandfather had contributed. Is your grandfather certain he contributed? Joining pension schemes wasn't compulsory in those days. Or might he have got his contributions returned when he left them? That happened sometimes back then. Sorry not to be of more help.      
    • I am sorry I am not aware of this report from IAS assessors? The Court will consider my application at a online hearing in June. The Court instructed me to send Bank copies of my sons condition proving he could not have been the driver I have heard nothing further. My son is not aware of any proceedings I have not involved him to avoid causing him distress, he has been sectioned a fair few times and I need to avoid this happening.
    • I am very pleased that the Court has taken the decision to allow you to  represent your son and hope that he is happy enough with that to relieve the stress he will also be feeling. I do agree that Bank parking are so insensitive, greedy, horrible etc etc to continue proceedings considering  in what it is a very minor case of a wrong number plate . Even their  own  IAS Assessors, who are normally hopelessly biased in favour of their members, went out on a limb and said  " The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." That is damning evidence and you must take that report with you as well as including that in your Witness Statement which we will help you with. I would expect that Bank would discontinue the case at that point.  But I am sorry to say  that you should not count on it.  
    • Evening all,   I have deliberated over this offer for two weeks and I have decided to take their offer. I do understand that some may prefer us to go to court and receive a judgement but with our personal circumstances and my current military commitment that could become an issue. I am so grateful for all the help and support you have all offered me over the last few months. I will continue to monitor this site and push all those that are being wrong to get in touch.   Thank you! what you all do is truly amazing!
    • When I first responded to the PAPLOC, and received that 29 page junk back it was accompanied with a letter saying that they had already responded to my request back on Feb 18th 2023,(I never received it). I was just clearing out some paperwork today and found a letter from Lowell, dated Feb 17th 2023, explaining that they were still waiting for the documents from PayPal, and my account was on hold  until further notice.  Does this mean they were lying and can it be used against them if this goes any further? I have now filed my defence, and have had an acknowledgement from Overdales and the court. A little threatening from Overdales , explaining that part of my defence was invalid because they have now complied with the CCA, and they were still waiting for the Default notice from PayPal.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CoffeeAngel -v- Halifax Credit Card - Claim form now issued


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Is'nt a skeleton a bit much for te hearing i thought was only at trial??

 

A skeleton argument basically keeps things on track for, in this case CA.. it doesnt need to be given to anyone else.. purely for CA's own use.

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Oh i see, so a skeleton can be done at anytime during the process?

 

Yes.. There are some trials where a Judge will actually ask for Skeleton arguments.. especially if it is a long or complicated one.

 

In this case, it is purely for CA's own use.

Have we helped you ...?         Please Donate button to the Consumer Action Group

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Dealing with Customer Service Departments? - read the CAG Guide first

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It's quite handy to do it as you go along, then as the hearing gets closer you've got everything noted down and don't have to worry about trying to remember everything and the order it happened.

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A skelton is just the bones of it, just bullet points if you like to cover all the points that need to be raised.

 

A witness statement puts the flesh on the bones and gives more detailed explanation.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 weeks later...

So hey CAG famz, hope your all doing ok. Me not so much - not enough hours in the days (or days in the week for that matter) for Coffee to deal with all the dramarama in her life so after talking it over with family, friends and yes, even my employers, an "executive decision" has been made to get legal bods to fight this one for me as I just have far too much on my plate to dedicate the time needed for this.

 

I want to wholeheartedly thank everyone for their advice on this very sour subject but in particular some of the most amazing people I have the "virtual" pleasure to ever meet! You know who you are! I cannot tell you how MUCH your opinions and wise counsel have brought me comfort and I have learned SO MUCH! The work you do here, helping each other, it really warms your soul.

 

I want you to know I appreciate you, each and everyone of you, newbies and seasoned Caggers alike. You have opened my eyes and your support has empowered me to have the confidence to continue to fight the battles that I CAN win without taking away the time and energy needed for my children and my Momz who needs me now and, selfishly, also for me.

 

I know you will all understand because that's who you are - Amazing!

 

I will come back and let you all know the outcome. It would be disrespectful of me not to and I do respect you all, very much.

 

Stay cool CAG :thumb:

 

Coffee

*

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Hi CA,

 

I think you have probably made a wise decision. If for one reason or another you are unable to devote the time required, it could be disastrous.

 

I know you have been unwell and have a family and day job.. so it must be extremely distressful.

 

Everything is that much harder for a LiP .. but when you see the legal peeps at work it looks so darned easy !!

 

Please, let us know how you get on :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Wishing all the best to you and yours Coffee I hope the outcome is very favourable to you.

 

Kind regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hi CA,

 

I think you have probably made a wise decision. If for one reason or another you are unable to devote the time required, it could be disastrous.

 

I know you have been unwell and have a family and day job.. so it must be extremely distressful.

 

Everything is that much harder for a LiP .. but when you see the legal peeps at work it looks so darned easy !!

 

Please, let us know how you get on :)

 

Absolutely CB! And thank you for making me smile :thumb:

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Wishing all the best to you and yours Coffee I hope the outcome is very favourable to you.

 

Kind regards

 

Andy

 

Your well wishes mean a lot to me Andy. No words I say on here can ever express the true gratitude I feel for your wise counsel. Stay cool Andy, you rock! :thumb:

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  • 1 month later...
So hey CAG famz, hope your all doing ok. Me not so much - not enough hours in the days (or days in the week for that matter) for Coffee to deal with all the dramarama in her life so after talking it over with family, friends and yes, even my employers, an "executive decision" has been made to get legal bods to fight this one for me as I just have far too much on my plate to dedicate the time needed for this.

 

I want to wholeheartedly thank everyone for their advice on this very sour subject but in particular some of the most amazing people I have the "virtual" pleasure to ever meet! You know who you are! I cannot tell you how MUCH your opinions and wise counsel have brought me comfort and I have learned SO MUCH! The work you do here, helping each other, it really warms your soul.

 

I want you to know I appreciate you, each and everyone of you, newbies and seasoned Caggers alike. You have opened my eyes and your support has empowered me to have the confidence to continue to fight the battles that I CAN win without taking away the time and energy needed for my children and my Momz who needs me now and, selfishly, also for me.

 

I know you will all understand because that's who you are - Amazing!

 

I will come back and let you all know the outcome. It would be disrespectful of me not to and I do respect you all, very much.

 

Stay cool CAG :thumb:

 

Coffee

*

 

So CAG Famz, I promised to let you all know how things panned out for old Coffee.

 

On the advice of my legal counsel, I never needed to see the inside of a Court Room and the CO route was negotiated.

It was a good result although I am some few hundred quid out of pocket (that can not be afforded but needs must'd at the time!).

 

I haven't quite managed to dial down the DEFCON level just yet as every time I think about this,

I still feel really angry at the way this whole series has played out and I want to kick someones butt or as my mother says make them "eat poo and poop bricks"!.

 

It should never have happened in the first place really as in the end,

all I wanted was to pay back what I spent and that is exactly what happened.

 

If BoS hadn't tried to be a smartass, just accepted my SAR, gave me the information,

I checked it over, I said well actually this isn't really the correct figure I owe is it,

let's chat and reach an amicable place...... no they wanted to be smart asses!

 

The money wasted is one thing, but it's the time and energy that I had to dictate to this and how it has adversely affected my health

(when a gal starts losing her hair and what is left is going severely grey you have to say enough is enough)

is to say the least, BC disgusting! (BC in this case in no shape or form stands for Barclaycard!).

 

I hope the trolls from BoS are reading this thread.

 

Your behaviour has been nothing short of criminal in my eyes.

 

The way that that you treat your customers on a normal day to day basis is one thing, but as a LiP is downright shameful!.

 

You feel, just with everything else, that they can ride roughshot over people. Disgraceful!

 

Anyway, I can now move on from the trauma and dramarama of all this.

 

To the trolls at BoS despite your despicable and gutterish behaviour (alley cats have more morals),

you have actually done me a favour!

You know why?

Well you got me to reacquaint myself with the CAG Famz and from their guidance and support and hours of reading and researching the rose tinted glasses have come off

and "now I can see"! How does that song go.... "I can see clearly now...."

 

I'm a firm believer in Karma.

 

The CAG Famz ain't got a thing to worry about but for all those like BoS, well ain't it a ":censored:" and it bites!

If all that is going on in the economic world not just here but globally doesn't make you wake up I feel sorry for you.

 

You may have had a "victory" of such, but remember, so have I!

 

You're pockets aren't as fat as you wanted them to be at my expense are they??

 

This was a hugely painful lesson for me to learn but nevertheless empowering all the same.

I will heal my battle wounds, I'm learning to love the scares actually because they remind that now and going forward,

I am wiser and stronger for the experience.

 

CAG Famz, you will never know the true extent of my appreciation. Stay cool! :kiss::hug:

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Hi CA.. even a little victory is a victory.. they didnt have it all their own way.

 

It is disgraceful that a lot of hassle could have been avoided if only they had treated you as a human being in the first place.

 

Did you ever obtain the SAR information?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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