Capital one / ftc

[scared80]

Hi can anyone help??

 

Basically i fell behind with my capital one card, i tried making token payments but by the time the kept adding charges on it wasnt worth it! my credit limit is only 200 and i now owe 450!!!

 

Well i now have a company called FTC chasing me for this dedt which they said i can pay at 20 per month, but how do i actually know that this company now has my capital one debt??

[ims21]

Hi

 

Unless they have sent a Notice of Assignment, carry on paying Cap1.

 

Knowing Cap1 I bet there are a good few late payment and over limit fees that you can claim back with interest. Have a read around the Cap1 forum to get an idea of the process involved.

 

ims

[BRIGADIER2JCS]

You don't unless they have sent you a notice

of assignment, Capital 1 should have informed you.

What have you had in writing from FTC so far?

Post it up if you can it'll give more scope to advise.

The first job is a CCA request to FTC to get a copy

of the agreement, this costs £1.00 and they have 12+2 days

to reply. use the template letter from the CAG library.

 

Brig

[huggys boss]

Firstly you you should have had a letter from Cap One telling you they were going to pass the account over.

 

Secondly, you need to claim those charges back, with interest. You may find out that once you have reclaimed the charges you owe them next to nothing at all.

 

Do you have all your statements for the account? If not, you will need to send Cap One an SAR this will cost you £10 and they have 40 days to respond.

 

You say your limit is £200, did you have to pay them a £200 deposit before they gave you the card? if you did, have you had your £200 back from them yet?

 

DO NOT ring FTC, and if they call you, refuse to answer their security questions and tell them you will only correspond with them in writing.

[scared80]

Hi, thanks so much for all your replies. here goes..

As far as i recall i have recevied no letter from captial one regarding transferring this debt but to be honest i ended up just chucking the letter without opening . Capital one no longer call me but FTC now do, eventually i answered as i couldnt take the harrasment any longer and confirmed who i was and said i would pay £20 per month, gave me account details and that was it, should i cancel the direct debit once is it set up? I did not pay a £200 deposit on the card. I have not claimed any charges back as i thought that they were allowed to charge £12 per missed payment/late payment etc? im so confused!!

[ims21]

Hi

 

Ok....no need to worry.

 

I'd not give a DCA a direct debit mandate. Personally I'd cancel it and set up a standing order for only the amount you can easily afford.

 

You need to claim those charges back as you will probably find that your debt is wiped completely and you will get money back in your pocket too.

 

Start a thread in the Cap1 forum and we can help you there with the charges reclaim.

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?48-Capital-One

 

ims

[BRIGADIER2JCS]

Hi, yes cancel the DD asap as they can just

take what they like.

Get the CCA request off to them as well,

if they contact you re: the DD, your reply

should be along the lines of.

''I do not acknowledge any debt to you''

there has been no notice of assignment

of this alleged debt as is required, therefore

I am unable to accept that you have any right

to collect the alleged debt.

 

Brig.

[scared80]

thanks so much ill try start the thread where u said!! x

[Bazooka Boo]

Ring the bank or get online ASAP and cancel this direct debit, NEVER EVER allow any DCA to set up a DD on your bank account, they WILL empty your account.

 

Once you have cancelled this DD, did you give them any other card details?? If so cancel your card and request a new one from the bank, YOU MUST DO THIS TODAY!!

 

The next thing is to STAY OFF the phone never ever speak to these fools over the phone, EVER. Keep everything in writing, this is solely for your protection, and it will give you an paper trail of evidence if it is ever required.

 

This debt is NOT a priority debt, you MUST ensure you are keeping on top of all of your priority debts first, your mortgage/rent, council tax, utility bills (less water) court fines, then you must ensure you have food, drink, nights out, enough for taxi fares, holidays in Barbados, new shoes/handbags, hairdo's cinemas, nights at the opera, the latest 'must have' gadgets, then AND ONLY THEN, do you look at paying these 'non' priority debts.

 

Stay OFF the phone, keep EVERYTHING in writing, keep a diary of events, keep all of their puerile begging letters, including the envelopes, mark the date you receive them on.

 

Your first letter to this outfit should be "Prove it" http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

Send it 2nd class post, because it IS A TRIVIAL MATTER, but you must obtain "Proof of posting" from the PO counter for your records.

 

Then await their childish delights to land on your doormat....oooh what fun!

 

If they ring laugh and hang up, keep doing it until you or they get bored, then answer and place the handset on the side and go do something much more interesting like watching paint dry.

[scared80]

u have cheered me up, barbados it is lol!! i have started a thread in the other place also. I gave them no other card details so they shoulsdnt be able to take any card payments off hopefully. Im going to keep an eye and as soon as i see the direct debit set up i am going to cancel it!

[yvonnebelk]

Hi there,

 

I am new to this site it has been a big eye opener for me, I am now helping my mum sort out problems with the loan sharks Blemain Finance but thats another story, I am the same with Capital One I fell behind with payments, sent them letters advising them of my financial problems and offering a repayment plan they never responded instead I got a letter from a company called FTC, the day after I received this letter I was off work looking after my mother the next day I returned to work they informed me I had a call from a company called FTC I was furious, I work in a large retail store, I called the number they left. I told them to remove all contact numbers they have on me, I do not know how they got my works number they agreed to do this they then asked my to answer some security questions which I refused to answer (advice I got from this site:wink:) I said to them that I would do everything in writing, I wrote to them offering monthly payments which I could afford, I got another nasty letter from them pressuring me to phone them or they will take me to court, fed up with these debt agencies. Sorry for long winded explanation

[Bazooka Boo]

Give this a response in the AM....

[BRIGADIER2JCS]

Never ever phone they will try to intimidate you.

Best thing is to send the ''PROVE IT '' letter from

the CAG library, headed'' I do not acknowledge any

debt to you ur any company you may claim to represent''.

Get proof of posting.

No doubt the letter you have received is just a standard

template.

Brig.