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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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Please Help, Link Financial Court Case


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postggj - thanks for joining thread. I sent a CCA request upon receiving the court claim form from them.

 

And no havent ever made any payment to them. (Only became aware of them thru this claim)

 

Altho something strange to note on the statement they have sent me they have put the following two entries on the same day, despite my accompanying letter stating that the cheque was only to be used for the CCA request.

 

Just out of interest what are the rules concerning Pre Action Protocol?

 

Thanks

JL

 

"Recoverable charge Section 77/78 request (SEC)" debit £1

"Cheque payment xxxxxxx Account no xxxxx sort code xxxxx" credit £1

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Andy,

 

Thanks for the tip on the name on letter.

 

With regards to DN from MBNA? Unfortunetly this goes back nearly 7 years to when I lost my job and ended up in the mire so cant really recall exactly what was received from them but I would guess that I did receive something from them, is it worth CCA / CPR'ing them which ever is the correct one?

 

Also for reference here is the basis of my defence. (its a bit of a fudge taken from another debt forum site)

 

"No documents supporting the claim in the particulars have been offered nor have any dates of agreement or account numbers been stated which the defendant needs to establish what agreement it is that this action is based upon and so the claimant's claim appears without merit as a result, the claim as pleaded does not contain sufficient particulars to permit me to file a properly particularised and pleaded defence I have made a request for disclosure, pursuant to Part 31 of the Civil Procedure Rules, to the Claimant to allow me to properly respond to the claim The Claimant has failed to respond to the Part 31 request. It is Not admitted that I signed any agreement with MBNA Europe Bank Limited If, which is not admitted, such an agreement exists the precise terms and date of any such agreement are not admitted I do not have in my possession any such agreement and am not therefore able to comment thereon The Claimant is put to strict proof as to the date and terms of such agreement. It is averred that if any agreement did exist that the aforesaid agreement would be a regulated agreement within the terms of the Consumer Credit Act 1974 the Act It is not admitted that any alleged Agreement is enforceable within the terms of the Act As I do not have a copy of the said agreement the Claimant is put to strict proof that the aforesaid agreement was properly executed and has been enforceable at all times since its inception. It is averred that before Proceedings may be commenced the Claimant or MBNA Europe Bank Limited must have served myself with a valid Default Notice complying with the provisions of Sections 87 and 88 of the Act and the Regulations made subsequent to that Act. It is not admitted that any valid Default Notice was ever served upon me and the Claimant is put to strict proof. It is not admitted that any alleged agreement was lawfully assigned to the Claimant. The Claimant is put to strict proof that such a lawful assignment took place, without this proof, the Claimant has no standing before the court If, which is not admitted, a lawful assignment to the Claimant did occur it is denied that sufficient notice as required by the Law of Property Act 1925 was served upon myself The Claimant is put to strict proof as to the content and the manner of service of the alleged notice. Further and in the alternative if, which is not admitted, an enforceable agreement is in existence, it is not admitted that any or all of the monies claimed are lawfully owing The Claimant is put to strict proof as to how the sum claimed has been calculated and as to how the sum claimed is lawfully owing. Further, it is denied that any alleged contractual account charges and any interest applied thereon which make up any part of the sum claimed are lawfully owing in that it is averred that these sums would have been claimed pursuant to an unfair contract term and in addition are in breach of the general law. It is averred that any account charges that are claimed are in breach of the common law in that they are a penalty and that they do not reflect any actual loss or the true extent of any costs incurred by the Claimant and are therefore void. In any event and pursuant to the County Courts Interest on Judgement Debts Order 1991 the claim for interest pursuant to Section 69 of The County Courts Act 1984 is denied. Further and in any event in view of the failure to comply with the CPR Part 31 request it is denied that the Claimant is entitled to costs as claimed. Without admission that any cause of action is shown by the Claimant it is denied that I am indebted to the Claimant as alleged or at all.

Sorry its a bit long.

Regards

JL

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Good morning Jaded.

 

Ok where is the actual CCA (agreement) I note you have uploaded a set of T&Cs.

Have you done a DSAR to MBNA? Original statements and paperwork? This would provide the information re any original DN.

On the Claimants DN, which requests the full balance (not arrears) they state you are in breach of 1b and 8 of the agreement

if you refer to the T&Cs they have provided, there is no 1b and 8 refers to something completely different (cash advances I think)

so the T&Cs provided are nonsense.

 

If no actual CCA as been provided as yet , and the T&Cs are the wrong ones then your section 78 request remains unfulfilled and therefore the Claimant is

still in default of said request.

 

Regards

 

Andy

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You are approaching time to submit your AQ hence Links request for you to pull your defence out.They have to pay an allocation fee to submit theirs.

40 working days will pass quite quick and by the time the claim process requires your next attention you should be in receipt of said information.

Normally you submit your request for information vis a vis CPR as you have stated in your defence.You have seen so far Plinks standard of disclosure:roll:

 

DSAR goes to the OC.

 

Andy

We could do with some help from you.

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  • 6 months later...

Sorry for the lack of updates, but heres whats happened recently.....

 

 

I received a letter from the court telling me that the Claimant (Link) would be in contact and that they proceedings will be stayed unless they (Link) choose otherwise. - Great!

Then received a letter from link offering me a Tomlin order with some statements (some from them / some from MBNA) along with another copy of the same agreement as before (same T&Cs), to which I replied stating that they had failed to comply with my SAR request as they had not provided the full T&Cs...

 

Everything went quiet for months, until last week I received a letter with another Tomlin order for a further reduced settlement but with a threat that if I dont take the Tomlin the will proceed with the legal ....

 

So not sure where I stand now .... ? any suggestions ?

 

Regards

JL

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Hi Jaded

 

My time flies, ok the scenario here is the claim as been stayed for 8 months they don't wish to submit an AQ (for whatever reason) Is the further reduced discount of interest?

 

Regards

 

Andy

We could do with some help from you.

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Hi

What's the actual terms of the Tomlin order, how much are they asking for, monthly payments??

I accepted a Tomlin Order, right or Wrong .

Pay a monthly amount, avoided a CCJ & potential Charging Order.If I default on payment little to stop CCJ etc.

It's entirely up to you , and the terms , if you continue to defend, they may well go away or decide to fight it out in court and hopefully lose.

I wish you the very best of luck & if I can help in any way please ask.

Cad

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