Lowell and T-Mobile

[charlee]

Received a letter from Lowell today asking for money (and they sent me my last statement) on behalf of T-Mobile.

 

Long story short - I had a contract with T-Mobile that ended in 2007. I went on the internet on my phone, as, back then, it was advertised as 20p/day unlimited usage. I could only access the internet through my phone and used it as I had poorly baby and googled her symptoms to avoid doctors visits. Anyway, the bill came in at just under £300! I went to the T-Mobile shop in our town and complained. He said he would look into it and get back to me - my complaint had been logged. I told him payment would not be made as they were advertising falsely. I didnt hear from them or use my phone again and it was cut off shortly afterwards.

 

Now, the statement has a £130 early termination fee (they cut me off) and they have told me they know of no reason I am withholding payment.

 

My dilemma is this - I have run up a bill but not to that amount. I want T-Mobile to knock off most of the internet charges (I didnt really go on it but you know what old phone internet connections were like so I was on a long time when I was on) and I will pay the remainder of the bill. How do I get this underway? Do I ask Lowell for the bill previous to the I received then contest it or just contest it? By contesting it, am I admitting liability and have to pay it all back? What's the best way forward? Any advice would be great.

[Bazooka Boo]

Well for a start, if T-mobile have given this to these clowns to chase then there is very little chance they actually want their money, because if they did, then T-mobile WOULD have chased you and got the money off you within the first 12 to 18 months, not left it for 4 years!

 

Have you moved at all, or always been at the same address?

Had the same name?

 

Tell Lowlifes to bugger orf, your not paying them a single penny, if T-mobile want their money then you will pay them direct, not through this tin pot irritant.

 

Send Lowlifes this http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

Send it 2nd class post but you MUST obtain "Proof of Posting" from the PO counter, this is free.

 

Keep a diary of events from now on, keep ALL letters & envelopes you receive regarding this alleged debt, mark on the letters & envelopes the date you received them for your reference.

 

DO NOT phone them OR EVER speak to these clowns over the phone.

If they ring, hang up, or simply say "Everything in writing" then hang up.

 

So 2007 was the last time TM were in contact with you? So they never informed you they were passing this to Lowlifes, and Lowlifes never informed you they were instructed to collect on behalf of TM?

[charlee]

I have moved and not heard anything from T-Mobile. I received a letter from Lowells a couple of weeks ago saying that they were collecting this and I sent them that letter you suggested. They havent sent anything from T-Mobile saying the debt has been passed on. What now?

[jobmid]

the ball is now in lowlifes court it is up to them to prove that you owe them money. When did you send them the letter? Did you get proof of postage for it?

[MARTIN3030]

Have you checked your credit file lately to see if theres anything recorded there on this ?

[Bazooka Boo]

There is nothing for you to do, you have asked them to provide proof of this alleged debt, if they can't or won't, you can continue living your life without one less irritation.