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    • America is a republic, (and) not a democracy - not quite there yet   Trump is a corrupt felon, not a president - yep
    • Hello I hope someone can give me some advice here, as I am at a bit of a loss on how to proceed. This relates to alleged offences under the RTA. Yesterday I received a notification from the local police of intention to prosecute for the following offences: 1 driving without due care and attention 2 failing to stop at a road traffic accident 3 failing to report a road traffic accident At this stage they have only asked me to say whether I was the driver at the time or not and provided a blank sheet of paper to give information about the incident. Going by the location (just round the corner from where I live) I can only imagine this relating to one recent incident, which wasn't actually an accident but more of a road rage event. I was driving past someone unloading or working next to his lorry which had stopped in the road. I wasn't going fast or anything, while I went by lorry man turned around and punched and kicked my car whilst going past him. I stopped and got out and wanted to know what he thought he was doing punching and kicking my car. He then hurled some verbal abuse at me, swearing and he was quite aggressive. I still didn't know what his problem was and said I would report him to his company for threatening behaviour and vandalism for punching my car. I got my phone and tried to take a photo of his lorry and number plate but at that moment he came right at me, still shouting and swearing, so I was worried he may hit me next, as he already punched my car. I thought if the guy hits me I will come off second best, so I decided to retreat. I quickly got back into my car and left. When I checked my phone later the photo I tried to take was blurred and useless, so I thought it was pointless to report the incident to the police, as the guy would not be traceable. Over that I forgot about it until I got the letter yesterday in the post. This is the only thing I believe this can relate to, but I have no idea based on what the three above allegations come from There was no road traffic accident, more of a road rage incident. So I am at a loss what to do. I have 28 days to respond. Should I just say yes I was the driver and was there and see what happens next, or should I already make a written statement on the attached piece of paper they sent me and send that with it ? Is there anyone here who would have a rough idea what to do next ? I tried my legal advice line through my Union, but they have sent me from pillar to post, now say it needs to go to a different department again and that would be chargeable as the RTA comes under Criminal Law. So any advice would be appreciated Many Thanks
    • So a quick update got bounced around two different departments and managed to speak to a DVLA bod , explained the situation and they could see the overlap and that DD payments had been made from Feb , also no formal remiders prior , they gave me a number for the legal dept who I am calling this morning to see what they can do in terms of the SJP notice , still have time to submit this online.  Will update after my chat this morning 
    • filed the defence at same time as suggested @dx100uk
    • Also, I am trying to understand how invoicing a large sum in a 6m period becomes tax fraud?   Is it because if he had invoiced over the £85k threshold he should have been obligated to charge vat?  Which would have meant hmrc would have benefited from the vat amount? So by not charging it Hmrc have lost out on £s revenue?  Is that what makes it tax fraud? So as a self-employed contractor, let's say he invoiced one Co for 200k.  Should he have charged vat on the full 200k (£40k)? Or just on the sum above the threshold (£23k)?  And that by not charging vat, he has knowingly withheld tax £s from Hmrc? And is the payer complicit ?
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Orange are trying to collect over £4500 for Data


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I don't know what to do I have been to Cisas and they did not help at all

in fact they just said I used the data.

But Orange sold me a phone and this HTC just downloaded without my knowledge.

Orange did not send me any warnings and told me they don't have to .

 

They just sent me a bill for over £4200 now its been passed to a debt company with a 72 hour warning

 

I have never not paid a bill so I have no idea how to handle this .

 

I ned to know what kind of organisation can now help me

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Hi Orange

 

Welcome to CAG

 

The guys will advise as soon as they are available.

 

If you are disputing the bill, then send a letter to Orange stating the reasons why. Send it Recorded. When you get the final answer from them, theres further info here.

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Can we have a little more information to enable us to advise?

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the HTC handsets do use alot of data but they normally come with a good talk plan that allows 'unlimited data', i can only presume that you didnt have any kind of internet bundle in your talk plan or added extra to the account? for the amount you have quoted the handset must have been using data 24/7

The views expressed on this website are mine alone and don't reflect the views of my employer!

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You can get an Android app from the market place called 'Apn on-off'. This will allow you to turn on and off the phone's data connection at will. I use it and have it off at home as I use wifi and I only switch it on when I'm out as and when I need it.

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  • 2 weeks later...

Thats odd. My phone with orange is a HTC mozart and it certainly was sold in the store to me as comming with unlimited data yet only 750mb. Funny enough orange are disputing that of course.

 

Funny enough orange try to reassure us that there is little risk of exceeding 750mb and that when your data gets to 90% of the cap you were never told you had in my case they are supposed TO SEND AN text to wArn yOU. I recorded that little byte today in my quest.

 

Dont have to warn you eh, seems another case of one says this one says that, hhhmmmmmm. Store manager of milton keynes today told me they are supposed to text you to prevent such problems trying to reasure me in that the so called unlimited internet is now not unlimited but you wont go over it passifying basically:evil:

 

Reminds me of the time when my leather sofas arrived form scs and there was a great big scratch down one and in other places. The manager came out had the cheak to put her arm around my shoulder and said i can hardly see it my dear dont worry you can trust us no one will notice it. It was inches long and a hole she really did care for me didnt she, moo:x

 

Cant trust anything nowadays to be as orange executive tell you not to go by what told verbally in the milton keynes ornage stores hhmmmmm........taped it too, as if I was stupid to go by that and trust them..........

 

Op hope you are okay, if still fighting them I would like you to pm me if you want. They should have warned you at 90% of your usage, quoted by the manager of the milton keynes store xx

 

If they did not tough on them isnt it :)

Edited by watchinginvestigation2011
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have moved thread to "telecoms fixed and mobile" forum as requested :)

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yellow160 :)

 

No such thing, the reps call it unlimited, but funny enough it is limited :-o

 

Recorded a call recently where one sales man was telling me when I asked why after pretending to be a potential customer, why did he neglect to mention the 750mb after so spiritly and keenly saying no worries as long as not on it ten hours a day then you will not go over, hhmmmm, bit vague I thought and naughty.

 

Another told me that the reason he did not mention the cap, recorded of course was the fact that he had never known anyone exceed 750mb in one month.

 

How much does 4000,00 odd use I wonder. Thats some data bill.

 

Seriously though with what I have if you are still in stuck you could refer them to mine and your thread.

 

Out of interset were you sold the phone with UNLIMITED data, were you informed of the cap?

 

I know I was not and they are blaming me for that fact.

 

Make sure you record all calls with orange, as one will not say the same as the other and the executive office dont care.

Edited by watchinginvestigation2011
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This problem was outlined by Dom littlejohn last week.

 

When you signed up for the contract, there would have been a credit limit on the account. You need to check this limit, it is normally £250. You are only liable for the credit limit!

 

Jogs

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Is there not a case here of misrepresentation complaints to OFT and trading standards are indicated.

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I dumped Orange for misleading statements made in their premise and got it all wiped out

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ive recorded them at it and they still are playing hard ball, perhaps they dont think I have really recorded them , hahahahahaha:lol:

 

True call i do love you.

 

Even just thse few theads show how varied they are with what told so anyone could be forgiven for being misled and upset with fobbed off.

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This problem was outlined by Dom littlejohn last week.

 

When you signed up for the contract, there would have been a credit limit on the account. You need to check this limit, it is normally £250. You are only liable for the credit limit!

 

Jogs

 

Mobile phones contracts aren't credit agreements and they do not have credit limits, in fact as far as I'm aware Orange and some of the other networks do not offer to cap your usage at any level. If the original poster has been through CISAS then they have completed the final stage of Orange's complaints procedure, their only other option now would be legal action, I doubt after you've finished Orange's complaints procedure they'll carry on dealing with the complaint.

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I have a taped call where orange store manager states that they to prevent going over the limit send a warning out when the 90% point of usage is reached to prevent that sort of thing happening, as in my case I was arguing unlimited should be exactly that.

 

Were talking about roaming data here not UK data, roaming data is not included in any tariff that I'm aware of and as the networks get billing data in batches from the network your using whilst abroad I doubt any of them undertake to limit usage. They can get billing data for roaming particually in obscure places days, weeks or in extreme cases months until after you've used the service, that being the case they can't cap expenditure whilst roaming, in many cases by the time the networks get the charges its too late to place a cap.I'm not going to comment on the specifics of your complaint with Orange because I haven't the time or paitence to review the 70+??? posts you've added to the forum about it. But here's some advice for free, if Orange have set out their postion and you can't or won't agree with it either take the matter to arbitration if that option is available, take the matter to court or let the matter lie.

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Were talking about roaming data here not UK data, roaming data is not included in any tariff that I'm aware of and as the networks get billing data in batches from the network your using whilst abroad I doubt any of them undertake to limit usage. They can get billing data for roaming particually in obscure places days, weeks or in extreme cases months until after you've used the service, that being the case they can't cap expenditure whilst roaming, in many cases by the time the networks get the charges its too late to place a cap.I'm not going to comment on the specifics of your complaint with Orange because I haven't the time or paitence to review the 70+??? posts you've added to the forum about it. But here's some advice for free, if Orange have set out their postion and you can't or won't agree with it either take the matter to arbitration if that option is available, take the matter to court or let the matter lie.

 

 

N***** *y* and kiss xx :lol:

 

IN human rights :)You are now formally given premissin if watching investigations post annoy you so much you feel you are going to imploed to not reply, you may use this statement as your evidence as to be able to unless post a constructive comment as you seem unable to with her, to not reply and keep stumm:whoo:

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:jaw::!:

 

i know but inhuman has been attacking me and well fight or flight, hey we all dont like someone but we dont need to attack and be viscious. I should have been a mentally ill comic, could have made my millions.

 

Look up 'fascinating aida' on itunes and they have a song, it goes and makes me laugh in stiches every time,

 

Put your head between your legs

and kiss your N***** e** goodbye

 

 

Bit risk but if ever down just sing along and you cant help but smile.

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The post was in admiration not shock at your response I believe you are entirely correct.!!!!!!!!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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The post was in admiration not shock at your response I believe you are entirely correct.!!!!!!!!!

 

 

Oh I know that its okay my friend. I suppose I am fed up of rolling into a ball when kicked and knew it was not you but inhuman having a go xxxx

 

Fascinating aida are hillarious.

 

They also have a brill ditty about the herpes tangoxx

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