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L33noa

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About L33noa

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  1. ok thats great I will request a further SAR , I will also request a SAR from Ombudsman. are Tesco Bank required to issue another SAR if they have already issued one? again the first one didnt provide anything around IP address etc that came from Ombudsman so clearly they didnt provide everything
  2. they have never specified it was the laptop which accessed, said it was via an iphone again not specified it was mine. provided an IP address which goes to a address different to me. the fact that they have not carried out a full investigation and the full and proper process for placing the marker should make it wrong and be removed anyway shouldnt it regardless of anything else? the rest it heresy and speculation as opposed to following a process and procedure which they didnt?
  3. hey dx just wondering if any further advice at all? help much appreciated
  4. I don’t know. The only laptop I had was a work laptop which was open to staff to use when I was working onsite at events as part of my job. Again which I told the fos
  5. No. Never. I opened the account in 2015. Had nothing but issues getting online with the account. So decided not to use it. It wasn’t until 2018 when my RBS account got closed and I investigated I found out anything about this. it’s caused me so many issues and stress. Can’t get a bank account. Job turned down . Insurances cancelled . And no end in sight
  6. it was an adjudicator, I complained and apparently it was reviewed by someone else who didnt contact me, I just had another email saying he agress with original decision. he stated that ... Tesco Bank ought to have done more to ascertain the true position before placing the CIFAS marker and specifically it should have contacted me in the first instance to get my side of the story. he goes on to say ...however i think it is most unlikely that someone would have been able to commit these transfers without my knowledge and cooperation and I am more involved that i am prepared to say
  7. I requested SAR from Tesco who originally refused my request. I complained further and they sent me the SAR and a cheque for £250 as an apology. unfortunately they didn't provide me anything to do with the transfers as they said they it would be tipping off. I sent all of this information to the Ombudsman as well. I have not been able to establish who made the transactions. only that Tesco Bank was notified by the sending bank there had been unauthorized payment from one of their customers account into mine. which was subsequently transferred out again, an amount of £150 came in and two payments out of £125 & £25 this happened on two days running.
  8. Please can anyone help me with a CIFAS complaint, i cant work out how to post my question? it doesnt give me option to post under banking 

     

    I filed a compliant with Tesco Bank in April 2018 as I found out I had a CIFAS marker placed against me dating back to October 2016.

     

    Tesco delivered a final response and referred me to the Ombudsman,

    I subsequently complained to the Ombudsman who in January 2020 some 22 months later delivered a final verdict to uphold Tesco banks decision to place a CIFAS marker.

     

    Whilst they upheld the decision they made it very clear that Tesco bank did not carry out a fair and clear process and did not meet the strict criteria to satisfy the recording of  information against me with CIFAS.  

     

    The ombudsman also went on to say that Tesco bank did not conduct a sufficient investigation.

    However as they could not establish how the transfer would have been made so they have upheld Tesco decision.

     

    I want to know what my next steps are.

    I have not been involved in any fraudulent activity of any kind , I never used this account since it opened in 2015 due to security concerns and online access problems which I raised.

     

    The first time it was used was when deposits and withdrawals were made on my account

  9. Please can anyone help me with a CIFAS complaint, i cant work out how to post my question? I filed a compliant with Tesco Bank in April 2018 as I found out I had a CIFAS marker placed against me dating back to October 2016. Tesco delivered a final response and referred me to the Ombudsman, I subsequently complained to the Ombudsman who in January 2020 some 22 months later delivered a final verdict to uphold Tesco banks decision to place a CIFAS marker. Whilst they upheld the decision they made it very clear that Tesco bank did not carry out a fair and clear process and did not meet the strict criteria to satisfy the recording of information against me with CIFAS. The ombudsman also went on to say that Tesco bank did not conduct a sufficient investigation. However as they could not establish how the transfer would have been made so they have upheld Tesco decision. I want to know what my next steps are. I have not been involved in any fraudulent activity of any kind , I never used this account since it opened in 2015 due to security concerns and online access problems which I raised. The first time it was used was when deposits and withdrawals were made on my account.
  10. Hi all, Im in need of some advice, i have been dismissed for gross misconduct on 12th June and have my appeal hearing this tomo 25th June. i wish to pursue matter as far as i can as i believe that this is not gross misconduct. I will explain what happened, i sent a text message to my partner which somehowe accidently sent to my manager, this read........ U alright geek, what u upto? having lunch at 12 today if u wanna meet me, Babe i so need a new job new manager is such a Piers Morgan keeps havin a go at me about stupid things. i was suspended on the spot and then received a letter next day inviting me to a disciplinary hearing for gross misconduct. i couldnt make the hearing as it was the next day at 8.30am and in another city, as i hav children i rang and said that i couldnt make the time and would need to rearrange, however i got a call at 5pm that evening saying the meeting would go ahead without me , this happened and i received a letter the next day advising i was dismissed! i feel that this shouldnt be classed as gross misconduct this was a private message expressing my views in what is a very stressful work environment, my manager has been constantly looking to drive me out of the workplace since she arrived and i did not intend to send the message it was a moment of frustration we all have at work when having a bad day/week. please can anyone adivise if i can pursue the matter, the only prob is i have only been with the compnay for 10mths. I NEED HELP PLEASE GUYS!! PLEASE PLEASE WHAT CAN I DO????
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