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    • Thank you for this and the attached documents. It all looks fine. The worry about their confidentiality statement. This is normal practice and they probably don't even understand what it really means. They can't impose a legal duty of confidence upon you in this way and there is no reason in equity why you should be bound by a moral duty of confidence – for instance, you didn't eavesdrop this information only didn't find an obviously confidential document belonging to someone else on the street. I'm a little bit concerned about their claim that they have a contractual term with Packlink she expressly excludes third-party rights. I understand from the Cagger above that this has occurred elsewhere but I haven't seen it and certainly I'm not aware that has been relied upon in court yet. We shall certainly start advising people who come here to sue in negligence as well as contract by way of alternative
    • Ok many thanks and we need to meet the 16th May deadline ? I send this to the claimant and which court (as we haven't heard from the court yet) ? I will look at this tonight as I am really restricted at work. Could I post up a draft for you to look at ? Really appreciate any help as feeling very anxious.    
    • I would just say, ask your most challenging friend to review the emails. Are they really inferring or is your perception clouded because of your mental state? For example; asking a question is not an inference. I say this so you don't waste the court's time with minor hurts or imagined slights;  they want the significant elements. Otherwise their perception of you may be negative from the offset. 
    • Thank you. Was the value which was declared to the courier the same value as that which you are claiming? The letter of claim is a bit wordy but it does the job. However I would delete any references to mediation or any invitation to them to make proposals for some kind of settled solution. We would normally be advising people to refuse mediation that I believe that there is a new system which is just coming in where mediation becomes compulsory. With the old system, you could choose whether or not have mediation and you would have to agree to keep matters confidential and also agree that you are prepared to compromise. If these are the requirements of the new mediation system then I would suggest that you say that you are not prepared to compromise and that you are not prepared to sign up to a confidentiality agreement. In terms of compromising – the money is yours and there is no reason why should give up a penny. On this action you will be attempting to enforce your third party rights as you do not have a direct contract with EVRi. You should also sue them in negligence as an alternative on the basis that they are due a duty of care and that they failed in their duty and that the loss of the parcel was a reasonably foreseeable consequence which has caused you financial loss. As I think I said earlier, they won't respond to this or at least they won't agree to pay you are any reimbursement. This means that you will deftly have to issue the claim on day 15 which is in another five days. Have you registered with the MoneyClaim online County Court website? You need to do that the start drafting your claim. I suggest that you post your particulars of claim here before you click them off so that we can see and let you know if we think there should be any changes. Finally, you say that you are taking advice from a government website. You should realise that we are volunteers here. We don't get paid but the people who run the government website to get paid. We are very happy to help you. We help everybody completely free of charge but if you are taking advice from some other source then you should stick with them rather than ride two horses at the same time. It will only cause difficulties and conflicting advice and confusion.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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HFO/Turnbull Rutherford


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Hi Samu

 

I was puzzled because you implied there may be a reason NOT to defend this! Irrespective of all else going on around you – which you know we are considerate of, and of course sympathise with – it’s a no-brainer. The sale from HFO Cayman to HFO Ireland was illegal by statute, and yes, we can prove it with the OFT’s own records.

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Hi Samu

 

I was puzzled because you implied there may be a reason NOT to defend this! Irrespective of all else going on around you – which you know we are considerate of, and of course sympathise with – it’s a no-brainer. The sale from HFO Cayman to HFO Ireland was illegal by statute, and yes, we can prove it with the OFT’s own records.

 

 

Thanks Donkeyb, No, I wasn't implying I wasn't going to defend, maybe I worded the details incorrectly. Apologies for the misunderstanding and I agree it's a no-brainer.

 

Does the same apply to HFO Cayman to HFO Capital Ltd as well?

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It’s the same – HFO Capital Ltd (Cayman Islands) to HFO Capital Ltd (Ireland). The companies have EXACTLY the same name. I believe HFO were hoping nobody would notice this, but a few of us have queered their pitch.

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It’s the same – HFO Capital Ltd (Cayman Islands) to HFO Capital Ltd (Ireland). The companies have EXACTLY the same name. I believe HFO were hoping nobody would notice this, but a few of us have queered their pitch.

 

 

I thought as much but wanted to get your expertise. Thanks....

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Hi DB,

 

You were up late. Thank for this very interesting and important thread. Is it possible for me to PM you? I don't know if the rule has changed.

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I'm visiting Wimbledon this afternoon, shall I go and see if our friends are still at their alleged address or if there has been any movement there? I have about 3/4 hour between appointments to kill and they are 'on the way'....

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My thoughts exactly, be worth a look see - I have the address in my phone and will report back when I get home (about 6ish tonight). Seeing a job agency there so fingers crossed they may have some work for me.

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Keep it all on your thread, samu. Post any queries here.

 

Ok DB. I've sent off the CPR letter recorded still no response yet as per all my correspondence to them.

 

Just for some clarification, am I correct is thinking I have 28 days to complete my defence? The claim form was dated 10 May which gives an additional 5 days to act as the official date of is being served, is this correct?

 

So, am I correct in thinking the defense have to be completed no later than 10 June? I have acknowledged the claim form last week.

 

Thanks for all your help!

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Sounds about right, but we'll get it in before then.
.

 

Thank you so much, your help is greatly appreciated. I can then be able to grieve for my dad in peace with no other distractions.

 

Should I draft up something for you to see hopefully early next week or over the weekend?

 

Thanks again!

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Yes, look through the dozens of similar threads and see what you can pull together. Really just need bullet points for now.

 

HI DB,

 

I've managed to look at several thread and my goodness there is a lot to take in, however, as promised here are some bullet points as promised:

 

1. No acknowledge to any of my letters

2. No reponse to my CCA request (and this is stated in the CC form)

3. Possibly no response to my CPR31 request letter

 

I can't think of anything else. Please let me know your experience thoughts. Thank you so much for all your help in dealing with these horrible people.

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Hi just thought i would say it can be very hard to get your head around all of this, i am at about the same stage as you :( take all the help you can get from DB,COLEDOG and the rest of the HFO fan club GOOD LUCK regards Gloryhunter :)

:) HFO fan club member :) HFO V GLORYHUNTER ( WON ) :)

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Hi just thought i would say it can be very hard to get your head around all of this, i am at about the same stage as you :( take all the help you can get from DB,COLEDOG and the rest of the HFO fan club GOOD LUCK regards Gloryhunter :)

 

Hi, I know, I do appreciate all the help from this site and DB, Coledog and the rest of the HFO fan club as they have all the experience dealing with this company and the things they do to people.

 

Good luck in your case as well.

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Yes, look through the dozens of similar threads and see what you can pull together. Really just need bullet points for now.

 

 

Hi Donkey B,

 

Have you had a chance to look at the bullet points re: defense... I am getting axious now as I have my dad's funeral coming up and would like to get this done before Friday please.

 

Any help would be greatly appreciated.

 

Thank you!

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Hi Donkey B,

 

Have you had a chance to look at the bullet points re: defense... I am getting axious now as I have my dad's funeral coming up and would like to get this done before Friday please.

 

Any help would be greatly appreciated.

 

Thank you!

 

Hi Donkey B,

 

I've had some more read on other thread and note the defence done by CAPCOM, do you think I can use the same arguments in mine? Also, as mentioned, I still have not received any response back from TR/HFO to date....

 

The 7 days is up for the CPR letter, should I apply to the courts now? Or should I just concentrate on my defence which is due in a few days?

 

I would really appreciate your help with this please. Thank you.

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Check the date when the defence has to be in - ring Northampton, we will help put something together

 

Okay, I will call them tomorrow to get a more definite date.

 

From my calculation, claim dated 10 may + 5 days from that date (14 May) will or should be the date it was served, then 14 days to acknowledged (which I've already done) and 28 days from the date of service to file defence. I think from my understanding, i may be wrong.

 

My dad's funeral is Monday and my mum has asked for the whole family to go away for a week after the funeral hence I am anxious to get it done by weekend.

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