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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Excel again


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Well at first I was really worried, now I just ignore them.

 

I haven't had any phone calls but if I do I shall refuse to pay.

 

In the unlikely event it gets to court, I will stand my ground . They are just nasty bullies and this forum has helped keep me strong.

 

Mo

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Well I have had not one....but 2 telephone calls today from different people at

Graham White solicitors.

 

Having explained my point to the first one this morning I wasn't prepared to explain again to the second.

Neither call was threatening and I have made it very clear that I am not paying them another penny.

 

I have told them to feel free to take me to court and I will point out that I sent them a cheque for £30

and only to accept it as full and final payment.

 

The cheque was cashed and as far as I am concerned that should be an end to it.

 

Watch this space!!!

 

Mo

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They may well pester you more, but I don't think you will see them in court.

 

They seem to have been busy recently do you think they are trying to get as much as they can in before they hopefully lose their licence?

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Well through this forum I have learned that Graham White solcitors and Machael Sobell are all part of Excel anyway

 

I just wonder how many people without the internet actually pay up because they are afraid not to.

 

I bet Anne Robinson and the Watchdog team would sort them out. In fact if they keep harrassing me I may just

give them a call.

 

Mo

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Well through this forum I have learned that Graham White solcitors and Machael Sobell are all part of Excel anyway

 

I just wonder how many people without the internet actually pay up because they are afraid not to.

 

I bet Anne Robinson and the Watchdog team would sort them out. In fact if they keep harrassing me I may just

give them a call.

 

Mo

 

Graham white and sobbell et al are not connected with excel. Excel just farm out their invoices to them

 

micheal sobbell used Graham white as a trading name. Graham white is a trading style of Roxburghe.

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I am currently fighting Excel on behalf of a friend who have obtained here details from the DVLA stating that they had 'reasonable cause' under regulation 27 blah blah. I have wrote back to them asking them to state what their reasonable cause was for obtaining her details. I would be grateful if anyone could tell me what constitutes reasonable cause. She was parked wholly within a parking bay and not obstructing anybody or anything, her alleged offence was overstaying her ticket by some 6 minutes or so.

 

The basis of our original complaint was that their fine was unreasonably high considering the amount of loss to the landlord i.e. about 7p plus a couple of quid for admin. I have now pointed out that they have committed a quite a few offences by obtaining her detail unlawfully. Any7 advice please.

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Well Excel got my details from DVLA as well....apparently they are allowed to buy your details.

 

I had an all day ticket at a cost of £2.50 and was parked for about 3 Hours.

 

The bays were not marked and I parked next to a row of cars. Excel say I was causing and obstruction...utter dosh.

I didn't even know they had supposedly stuck a ticket on my windscreen as it wasn't there when I returned.

 

The first I knew was a month later when they sent me a late payment 'fine'

They are a nasty lot and I don't think DVLA should be allowed to give them names and addresses etc.

 

I will willingly go to court and dispute this.....but apparently they don't 'do' court.

 

Mo

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both of you...

 

IGNORE THEM!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've had two of these "PCNs" from Excel parking now. The first one was over a year ago, I had the full range of letters and phone calls. The "solicitor's letter" threatened court action within two weeks I think, but true to form nothing happened. I haven't replied to the last one I had and it's over a month now without a follow up - proving it's best to just ignore the original PCN. By the way, I've never seen such a ridiculous solicitor's letter in my life, it was never written by a lawyer. It actually said "this matter will not go away!" like from a gangster movie. What a bunch of cowboys.

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they are all full of bs,,cant/wont do anything,,cant believe someone actually paid £30-00,, i would have paid them £30-00 not to pay it???????,,incredible,,,just ignore completely and all threats that will come ,,nothing will happen.they dont do court,,? why,,because they know they will lose.

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You can't blame someone for paying them though. Some people don't like the threats and don't like conflict. For me, they can take me to court anytime they like, I'd quite enjoy it. A friend of mine paid one, she was suffering from depression and didn't want the stress. This is what they play on, it's more likely to be a vulnerable person who pays up.

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Well thank you for that.

 

I am a 67 year old blue badge holder, retired and living alone.

I have never had a parking ticket in over 45 years of driving or a point on my licence.

 

These letters threaten Bailiffs, black marks on credit scores for 6 years and the cost just keep going up.

 

I am quite savvy and this forum has kept me from wavering..... but I can understand why people pay up just to try and stop the harrassment.

 

Mo

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Well thank you for that.

 

I am a 67 year old blue badge holder, retired and living alone.

I have never had a parking ticket in over 45 years of driving or a point on my licence.

 

These letters threaten Bailiffs, black marks on credit scores for 6 years and the cost just keep going up.

 

I am quite savvy and this forum has kept me from wavering..... but I can understand why people pay up just to try and stop the harrassment.

 

Mo

 

Yep if only people realised the letters mean nothing and can be flushed down the loo!!

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Well 2 phone calls and now another letter from the solicitor today.

 

Excel must be getting desperate for funds with all the postage and call charges they accrue.

 

Still not paying and still ignoring the letters.

 

Mo

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and you still have not recieved a parking ticket after 45 years,, this is as you now know ,,worthless loo paper,all being sent by the same idiot, who disguises themselves as,, excell/graham white, solicitor/roxburghe debt collectors,,incredibly all based at same address,,this surely cant be a con?, OH YES IT IS,,it wont affect credit rating etc etc in any way shape or form,, i wish excel would take me to court,,but guess what,, they wont,, why? because they know they will lose,,,incidentally there are millions ahead of me wishing the same,,relax,,enjoy the sun,,bit of wimbledon, andy murray to win,,well, to be honest, there is more chance of me paying an excell invoice??????.

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