Arrow Global/Advantis Credit/Orange

[chriscooper22]

Hi, I'm new here and was wondering if someone can help me in dealing with this problem.

 

I recieved a letter from advantis credit who are claiming to be appointed to collect payment of a debt which I owe to Global Arrow. It also states that the "debt owed to arrow global assigned by Orange". Now I had an account with Orange in 2005/2006 (cant remember exactly) and I to my knowledge the account was paid and closed when I took out another contract. It doesnt give any more details over then the amount which is £400!!!!

 

Now my questions are

 

How do I get them to tell me where this debt is from and what I owe it for and why Orange have sold this debt with out telling me (this is what I assume they mean by it was assigned to Global by orange). They also called me on my mobile (which I have no idea where they got the number from) and asked me to confirm my details (which I refused), to which they lady on the phone replied I will post you a letter and then hung up!

 

What is the best thing to do here, should I send them a "prove it" letter that I have heard so much about in previous threads regarding these matters.

 

Obvousily I dont want to end up with a CCJ for a debt I'm not sure I have, particulary when I havent heard from the company for nearly 5 years.

 

I have checked my credit report (via experian) and there is no sign of this account from Orange??

 

Many Thanks for any help

 

Chris

[firstship]

Hi chris.Welcome write to Advantis as they are the current DCA involved,and yes The Prove It letter,let them do the work and find out the details,if you are unsure about the letter look in the Library,on this site under debt collection

 

good luck.FS

[chriscooper22]

Can someone point in the direction of this letter as I am having difficulty finding it, I am also assuming a letter like this will need to be sent recorded delivery

[chriscooper22]

ENTRY NUMBER: C7

Name:Address: Date of birth:Company name:ARROW GLOBAL LIMITED Who's this? Account type:CommunicationsStarted:06/05/2005Default Balance:£407Current Balance:£407Defaulted On:12/06/2006File Updated for the Period to:10/10/2010

 

 

Sorry guys, getting really stressed about all of this, is this prove it letter really the best way to go. I'm honestly thinking of trying to raise the money to pay them

[firstship]

Chris.Hi. ,the prove it letter is click on library on the right hand side heading debt collection library template letter "general debt letter —where nothing is known of the debt.this would be the best route to take.

 

I will check on Arrow Global come back to you

 

FS

[firstship]

right Arrow Global from Manchester, are debt purchasers and sellers in other words another DCA,so much more important to send the proove it letter,as it is possible that Orange have sold the alleged debt and you seem to be unaware of this possible situation

 

sorry I cant give you a direct link to the template letter small prob with laptop

 

do not get stressed about this,we can help,nobody says its easy but,there is a lot of knowledge on this site

 

FS

[chriscooper22]

I am assuming that I send this letter to avantis credit, who are acting on arrows behalf? Or do i need to find an address for arrow?

[firstship]

Chris send it to the DCA doing the chasing,let them prove it.Advantis in this case FS

[Naxxas]

yes it is worth fighting it.

 

i actually had Arrow turn up on my door step looking for me.

 

i assume it was for Vodafone, even though that was paid years ago.

 

i sent him packing, sent a prove it letter, got sent back a document typed in word claiming to be my terms and conditions with my signature on it, there was no signature and the account number they claimed was different on 3 seperate pages!! lol.

 

theyre a bunch of clowns, dont pay them! make them prove it, chances are 99% they cannot prove it.