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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I sent csl cca and account in dispute letters with regard to morgan stanley credit card.They sent the following reply " in your letter you state your account with our client is currently in dispute as they have failed to comply with your request under cca. We need to clarify the following: have you received any documentation from the client since your request was sent. have you paid the statute fee of £1. If you have received a copy of your terms a conditions this fulfills our clients obligations under cca. I can confirm that cca states that a copy contract can exclude certain features ie a signatory box".

I thought csl had to provide me with documentation I asked for.

Can anyone advise?

Thanks.

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it is possible to fulfil a s77 CCA request by providing a copy of the terms and conditions or a reproduced agreement, however they would need the original in court.

 

It sounds as if CSL don't know what they are talkign about or what has and hasn't been done on this account, what idiots, writing a letter like that which clearly demonstrates their ignorance

 

If you sent the £1 fee and have as yet received anything then the CCA request is still outstanding

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Tell them they have NO power to contact you.... they are a third party 'field agent force' and have no powers whatsoever. If anyone does turn up you can tell them to get lost, don't give them any information and don't pass their 'security'....

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If you're so inclined you might fancy reporting them to the OFT for breaching the Debt Collection Guidance by continuing collections activity on a debt which was in dispute. Their email address is [email protected].

 

The OFT don't get involved in individual disputes like FOS but as debt collectors have to be licensed they can take licensing action like with Aktiv Kapital.

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Hi Swanbi

 

I have had the same letters (well a serated post card) from power2collect threatening to send a fieid agent a week or two ago; last' night (the 9th) I had someone furiously buzzing my intercom, when I finally answer a 'voice' said 'hello it's Ola from Barclays; i told him in no uncertain terms to leave, not to return or ring my bell, if he did further action would be taken. I was absolutely furious.

 

I am just about to send them the letter advising them not to send anyone to my home address once I find out who owns the debt (not sure if my ovedraft with Barclays has been sold to CSL) interestingly enough when you try to contact power2collect the calls go through to CSl, so I would assume they are one and the same......

 

 

I would send the letter refusing permission for them to come to your address asap!!

Edited by bubbsie1
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I have received following letter from sally eames complaints officer at CSL. I write in ref to your recent e-mail. CSL ofers a door step collection service whereby field agents visit a property to discuss repayment of an outstanding amount. This is simply another option to our customers to assist them in repaying their debts. In relation to field visits in subsection 2.12 of OFT guidelines doorstep visits must give adequate notice of the time and date of visit. The armstrong v sheppard (1959) case you quoted is dependant on each individual circumstance and only such order to refuse access can come from a court and not from the individual. Accordingly your outstanding balance is due for repayment, Please forward your offer of repayment as soon as possible to prevent further action occuring on your account.

Does sally have her facts correct?

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That is the standard template response they give in their deluded understanding of the law, they are sadly mistaken and this method of collection is as old and out dated as the first mobile phone.

The individual has MORE rights than these companies put together, it's just a shame that we don't exercise our rights more often, hence the sub standard treatment we receive from dross like these.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi swanbi

 

pardon me for being a 'newbie' and not for one moment thinking I know better than the well seasoned veteran caggers on this forum;but common sense tells me if you still have an outstanding CCA request what on earth makes these bandits (am I allowed to use that term here) think you would discuss repayment terms with some stranger who turns up on your doorstep out of the blue.

 

As for the Armstrong v Shepperd the circumstances sound as if they are on all fours with yours, mine and all the other people who find themselves being plagued by doorstep callers from shifty DCA's.

 

Do you suppose for one moment CSL have actually read the case or are familar with the ruling.

 

Just asked a friend to email me a copy of the Armstrong/Sheppard case so I can read it myself; want to see exactly how the judgement is worded; whilst I know very little about civil law I do have a degree in pure law and have worked in criminal defence services for over 23 years,so for my own benefit (and others) will be interesting to see exactly what it says.

 

Will let you know.

Edited by bubbsie1
typo
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it is the homeowner/tenant/occupier who determines who may and may not attend their premises (with certain exceptions, ie postman, meter reader etc,) otherwise the whole premise of tresspass would never be enforceable.

 

Telling someone in writing that you do not want them on your property is good enough to stop them doing so, quoting Armstrong vs Sheppard gives them the basis for such a refusal, given that they have kindly acknowledged your letter they will have no excuse should you need to complain to the police

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Hi Swanbi

 

just had a read through the Armstrong & Sheppard case and while the facts/circumstances are vastly from ours (sewer pipes being laid underneath land belonging to a third party to convey effluent) the case still relates to licenses perse, i.e basically the granting of a permission.

 

So Miss Eames should realise a license may be granted by one party to another party as an element of an agreement between them; it is not unilateral.

 

As for her assertion that 'only such order to refuse access can come from a court and not from the individual' I think she has not understand the judgement in the Armstrong case and is referring to the 2nd part of Armstrongs case where he also asked for an injunction a seperate issue to the license argument.

 

Basically unless there is some positive source of authority they can point to (court order, police action, risk to life or limb, utilities etc) CSL or anyone else have no right to enter or set foot on your property without permission.

 

So Armstrong & Sheppard is still good authority for unwanted callers/trespassers visiting or being on your property without consent.

 

I would just stand firm, write to her and re-iterate what you have already told her; callers/agents from CSL or any of its associated companies are not welcome at your home address on this matter unless there is a prior agreement for them to attend and you have no intention of agreeing to that course of action.

 

Please bear in mind I am not an expert so any/all constructive criticism from other more experienced/knowledgable caggers is always welcome and if I have got anything wrong I am happy to stand corrected.

 

I know I felt quite threatened when my CSL caller arrived unexpectedly; but try not to worry too much, I'm sure with the help of CAG you'll be able to work things out.

 

I have no idea what I would have done without this forum, its turned out to be a real godsend.

 

Making a donation (will have to be a tiny one given my financial circumstances) to help them keep up the good work.

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Hi swanbi

 

I have the same letter; it doesn't much matter in practice, you have warned them and they probably won't visit. If anyone does tell them politely to Foxtrot Oscar.

 

Yes you can call them bandits here because DCAs are bandits.

 

I am still in negotiation with same who have now agreed to accept £1 pm for 6 moths -am thinking about this.

 

x

 

v

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Hi Victoria

 

I offered Barclays £5.00 per month on the overdraft which is just over £5000; they refused and closed my account and say they have 'transferred' my bank account to CSl and will no longer communicate with me. I sent the SARs letter yesterday, so no doubt I will have a wait before they reply.

 

is there any point in my offering CSL the same amount Barclays refused?

 

 

Also not clear on whether all the charges on my bank account, which are charges for using the overdraft, unauthorised overdraft and personal reserve and extortionate interest are ones I could try to reclaim. How would I access if they were reasonable or not. I am reasonably certain once all the charges are calculated they will make up the bulk of the money I owe.

 

Any advice would be appreciated.

Edited by bubbsie1
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