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    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
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    • Hi, I am aware there’s been few threads about this already but just wanted to confirm information on my case. I was with Village gym last year(2023) on initial 6 month usual contract they do, I lost my job and due to that I couldn’t afford to pay for gym nor I had any motivation to go to gym at that time so they sent me arc phone message in September 2023 that I owed them £140 so I paid them back on instalments in 2 months time.  Then I started receiving new years deals in December 2023 and I decided to give them a call but they never mentioned anything about 6 month contract or anything, only that it would be monthly rolling contract and I paid them for 2 months and then I realised both months they charged me £59 instead of £38 they offered me on the phone when I mentioned that I am still student, even though before I was paying £43 a month in mid 2023. I spoke to gym entrance lady and she said I should give a call to gym on the phone number so I did and whoever answered said they’ll pass my info to manager and he will give me a call back in 24 hours, of course no one called me back so I called again and they said same thing. And of course once again no one got in touch with me so I got tired of them charging me more than they should and decided to cancel my direct debit and stopped going there as I got new job with rotation shifts which is not good for me as I cannot visit gym after I finish at 10pm every second week.  And now in April I received arc message saying this :  Also they have my old flat address where I used to live. What is the  best thing to do for me please? Thank you!
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carter claimform - old Cap1 card **SETTLED BY TOMLIN**


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They've refused to sign any TO with anything other than parts 1 and 3. They will not accept any sort of review.

 

We have explained that, due to our income being wholly made up of benefits and therefore being uncertain in the current economic climate, we are worried about becoming unable to meet the repayments at the current level agreed. They have said we can reduce the payments by half if that means we can agree to the repayments for the foreseeable future, even if our income is cut further.

 

We are uncertain as we feel there are no safeguards for us in the TO they want. Any ideas?

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Whatever you doi DO NOT SIGN the Tomlin Order, you are on benefits and the Tomlin Order isn't designed for people in your circumstances, surely the fact that Uncle Bryan now wants to offer you a discount to make you pay means that there is something not right here.....

 

The courts need to know about this misuse of a threat. The fact that you are on benefits should be enough to make him back off.

 

Don't go to CAB about this, they would advise the opposite - they like to take the line of least resistance with these DCAs unfortunately.

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We've got the charges knocked off and we want to set up a payment plan with them. We would rather have a TO than a CCJ. If we go for the TO for an amount we can afford, is that so bad? With the provision that we can go back to court if the amount becomes unmanageable?

 

I'm just afraid that if we get ATOS messing up my benefits and they take away my DLA, we will not be able to afford anything. Plus if we get a CCJ, the house insurance becomes invalid, which we can't afford to happen.

 

How can we get the terms we want in the TO? Everything we have put forward gets refused by Cap1. We are dealing with them now, as they got BC out of the picture.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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The Tomlin Order means that if you do not pay they will be straight back to court for a forthwith order (pay up immediately or else we will have your home on a charging order) so it is basically not really worth the hassle - there is a chance that if properly defended the CCJ will be discontinued - Bryan Carter has a history of this.

 

The Tomlin Order will not take into account ANY downward change in your circumstances whereas a CCJ can be revisited at any time. It is a bit like Russian Roulette with a Tomlin Order.

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7. If following any review, either the Claimant or the Defendant considers a new monthly instalment amount should be payable but cannot agree this with

the other party, either party shall be at liberty to apply to the Court for the Court to determine the monthly instalment payable and thereafter the stay

and settlement contained in this schedule do continue.

 

Point 7 Emma from my Draft TO.

 

Andy

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Yeah, they are refusing to sign with that point in, Andyorch. In fact, apart from 1. Amount to repay (minus the charges) and 2. Repayment schedule- they won't sign with any other points added.

 

Plus we have to pay BC, not Cap1 who we are talking to. We are talking to Cap1, making an agreement with Cap1 but they want us to make the repayments to BC not Cap1.:o

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Yeah, they are refusing to sign with that point in, Andyorch. In fact, apart from 1. Amount to repay (minus the charges) and 2. Repayment schedule- they won't sign with any other points added. Well thats detrimental to them and a very big plus to you (the figure can never be reviewed or altered) if its set an affordable amount to yourselves.

Plus we have to pay BC, not Cap1 who we are talking to. The TO must be with the Claimant We are talking to Cap1, making an agreement with Cap1 but they want us to make the repayments to BC not Cap1.:o

The Claimant is the owner of the debt now no use dealing with CP1 was this debt assigned?

Andy

 

We could do with some help from you.

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I've been rooting around and I haven't found any assignment. They just say Fredricksons/Bryan Carter handle the repayments.

 

The TO would be signed by Cap1, not BC.

 

They have offered to more than halve the repayments so that they would still be affordable in the event of a change of circs. That would take the repayment to about 5 years though.

 

So is it still alright to sign in your opinion, without the safeguards of review?

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Emma

 

Can you type out their version of the TO verbatim,so I can check the wording and schedule.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Here you go with bits blanked for public viewing.:)

 

Tomlin order

UPON the Claimant and the Defendant having agreed terms of settlement

AND BY CONSENT

 

  1. The Pre-Hearing Review listed to take place at the ********** County Court on * ********* 2011 at **** be vacated.

 

  1. All proceedings in this action be stayed upon the terms set out in the attached Schedule.

 

  1. The Parties be granted permission to apply to give effect to the terms of the Schedule to this Order; and

 

  1. No Order as to Costs

We consent to an Order in the above terms.

 

Schedule

 

  1. The Defendant shall pay to the Claimant a sum equal to the total amount outstanding on his credit card agreement with the Claimant which forms the basis of this claim (£*****) plus interest at 8% per annum (£*****) along with the Claimant’s costs (£*****), the total being £***** (“the Settlement Sum”).

 

  1. No interest will accrue on the Settlement Sum.

 

  1. The Settlement Sum is to be paid by way of equal consecutive monthly instalments of £*****, with a final instalment of £****. Each instalment is to be received by the first day of every calendar month. The first instalment is to be received by * ***** ****

 

  1. This settlement is reached in full and final satisfaction of the facts arising out of this claim .

 

  1. If the Defendant fails to comply with the terms of this Schedule, the Claimant may enter judgment against the Defendant for the Settlement Sum (less any sums already paid pursuant to the terms of the Schedule).

That's all of it, if you can look over it I'd really appreciate it.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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The Defendant shall pay to the Claimant a sum equal to the total amount outstanding on his credit card agreement with the Claimant which forms the basis of this claim (£*****) plus interestlink3.gif at 8% per annum (£*****) along with the Claimant’s costs (£*****), the total being £***** (“the Settlement Sum”).

 

No Order as to Costs They have included them in the settlement schedule ( along with the Claimant’s costs (£*****), ?????????? )

No interest will accrue on the Settlement Sum. They have included it in the settlement schedule (plus interestlink3.gif at 8% per annum (£*****) ????????)

So if you reduce the settlement final fig by the above figs in red then that is the true figure, the rest of the order is worded ok.

Regards

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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I would personally prefer to go to the pre-hearing review and let the courts know how they are misusing the system left right and centre. Personally that order is naff and will be a noose round your neck till it is paid - and if you default on it they will be back in court quicker than a fox down a rabbit hole.....

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  • dx100uk changed the title to Carter claimform - old Cap1 card **SETTLED BY TOMLIN**
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