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    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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Vodafone - CJ Garland. Can anyone give me advise now they gone in administration.!!


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hi don't know if anyone out there can help. i see from your site that cj garland have done into administration.... thats why they haven't been contactable and i have searched internet and only your site mentions it.!!

 

anyway i had an agreement with them thanks to the lovely vodafone.... long story but basically i was disputing bill they would not listen to amend it this went on for months and then they kindly sent to dca.

 

anyway i had no choice but to make payments as didn't want a ccj. i was making monthly payments then suddenly cj garland took over. they then had no record of my payments so i made no more until the problem was sorted.!!

 

no i had only one payment left to make and find they too have gone bust..!! aarrghh on my credit score it shows as about £400 outstanding when it is in fact £127.

 

any ideas what is going to happen?? obviously no point in contacting vodafone they wont have a clue and are absolutely useless. does this stay on my record as £400 outstanding or who can i pay the last £127 to clear it?? or shall i do as i am at the moment and ignoring it.. .had no contact from anybody to tell me what has happened i only know as i pay on line and the website became non existant..!!!! i want this debt off my credit score..!! argh..!!

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Go to http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/213340-vodafone-webteam-customers-problems.html and contact them, you will receive a response which will include a reference number, post it back here and Lee will look into it for you. ;)

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-intern

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Post the reference number and I'm sure a Vodafone rep will be here soon. Does your credit report say "Vodafone" or "CJ Garland"?

 

 

EDIT: Also can you let us know why you were disputing the bill?

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Hi I will check on report and see I can't remember if it was vodafone or cj garland. The reason it was being disputed was for all the years I had the account oi paid monthly direct debit I had a very large bill come through of nearly £300 I called to ask if I could pay in instalmebts as at the tome I didn have that amount of money to pay it. They told me I would need to cancel direct debit and then call back once it went into arrears as they were unable to enter any payments at this time as not in arrears!!

 

Anyeay I did this and again got fobbed off cut long story short this went on for ages couldn seem to arange payments people kept sayin they would call me back and didn't.

 

It then got cut off so I wasn able tpo communicate as at the time had recently moved and didn have the land line connected.

 

I then got sent the final bill of about 700 pounds as they kindly disconnected me, had changed my tariff and held me to 18 months of rental!!!! Ouch!!

 

Disputed and disputed and vodfone were not prepared to budge even though oi had paid direct debit ontime for years!! So they kindly sent to debt collection agency where I had no choice to pay it!!!

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Hi monkey71,

 

Things certainly seem to have got a little confusing here but I'm sure we can help you to get this cleared up.

 

I'm pleased to see that you've followed the advice that the guys posted earlier and to make sure that we've got your email could you either update the thread with your email reference number or send me a PM with the email address from which you've contacted us?

 

Kind regards and I look forward to hearing from you again shortly.

 

Lee

 

Web Relations Team

 

Vodafone UK

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