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    • Not sure about the lease read through all the documents i have and couldnt find anything about parking. Contacted the management Office to get a copy sent to me. When i complained to them about the ticket they told me to appeal so they clearly don't care.      and yes it's a gated underground parking area with key fob entry. 
    • The coronavirus pandemic has thrown many countries into recession - but what exactly is it and how could it affect you? View the full article
    • Oh and before bed   Officially leaked statements about a PHE report claiming that a UK study will say there is little evidence of children transmitting Covid.   Leakers stats look impressive until you realise he's on Johnson's SAGE so makes you think - huh - hows that then when all the science I've seen says different, and there are a number of reports of spreads in schools across the world from schools that had opened.   Then, little as the information 'leaked' is, you see   "largest studies in the world on coronavirus in schools" and then "The study was carried out in 100 institutions in the UK and is expected to be published later this year. About 20,000 pupils and teachers in 100 schools across England were tested to monitor the spread of the disease up to the end of the summer term – which runs from April-July in Britain."   Then you click. That averages 200 pupils and staff per 'institution' checked We dont know what these institutions are, but I think over 200 is the average for infants schools. Other schools tend to be FAR larger. Did they test everyone at each institution, or just some ??? we don't know yet - they are choosing not to leak that - Wonder why?   We currently understand that younger children (pre teenage) seem to present few/less symptoms  (statistically) but large increases in teenager covid has been reported as lockdowns ease and they start to meet more.   I know my OH's grandson (mother a nurse) has remained at school in classes one third or less that normal, with the majority of kids having front line worker parents - so well aware of the discipline and hygiene necessary. We know the schools maintain distancing, monitoring and maintenance which would be IMPOSSIBLE in normal class sizes.   So in a lock down situation, with class sizes significantly lower than normal (highly aware front-line workers kids mainly), increased distancing and cleaning made possible by SIGNIFICANTLY smaller class sizes - Has maybe resulted in no great evidence of covid spread perhaps?   Well Whoopy do. Lets ramp the class sizes back up to 30+ and see what happens ..     Lets let the mail lead the way Coronavirus infection rates are rising in ALL age groups under 65, Public Health England data shows with biggest surge in under-fives which 'should be watched very carefully' https://www.dailymail.co.uk/news/article-8615423/Coronavirus-infection-rates-rising-age-groups-65-Public-Health-England-data-shows.html     and the ONS stats showing how similar the stats are (a statistically significant  difference can be very little actual difference)   https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/conditionsanddiseases/articles/coronaviruscovid19infectionsinthecommunityinengland/july2020     Notes: These statistics refer to infections reported in the community, by which we mean private households. These figures exclude infections reported in hospitals, care homes or other institutional settings.  
    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
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    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 16 replies
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I failed to pay a parking finelink3.gif last year - my mistake, I thought I had done so, although was at a time when I was waist-deep in debt and just sorting my finances out.


I got a letter from Equita in April telling me I needed to pay £168.14. I called them and arranged to make 3 payments. I made the first two, but again an oversight meant I failed to make the final payment. My fault again, no problem. This week I got a letter hand-delivered from a bailifflink3.gif from Equita. On the letter it said that I need to discuss this within 24 hours or he would seize my vehicle, which would cost £140.


At first I e-mailed Equita, apologising for my oversight and offering to settle in full next Friday when I get paid. Having heard nothing back by the evening, I rang them up. They said to speak to the bailifflink3.gif, but he would have no problem doing this. I phoned him, but he didn't answer, so I left a message for him explaining the situation.


He phoned back this morning, saying that the amount outstanding was not £68.14, but in fact some way over £400. Not including the £140 should he seize the vehicle, nor the £50 per day while it sat at auctionlink3.gif.


I phoned Equita back, but they were most unsympathetic.


Now, in none of the correspondence I have received from Equita does it explain their bailiff charges - nor is there any mention of this arbitrary figure on the letter I received the other day. The only mention of additional charges was the £140 for seizing the vehicle. Looking elsewhere it suggests that bailiff fees should be no more than 20% of debt for the first £100.


Am I therefore in a position to dispute the charges, given these were not published? Should I, like the previous poster, refer this to the Council? Bearing in mind the clock is ticking for my car being seized, I need to act very quickly!

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With reference to the other recent thread on Equita, I have sent them a complaint e-mail pointing out their mistakes and once again offering to settle up the charges of £68.14 plus any REASONABLE (i.e. 20% of debts up to £100) extra charges next Friday. I'll see what happens...

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Moved to Bailiffs Forum.

Anthrax alert at debt collectors caused by box of doughnuts


Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.


Vir prudens non contra ventum mingit



17 Port & Maritime Regiment RCT

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Hi hounslowdebtor and welcome to CAG.

The first rule with Equita is that they only uses 'bailiffspeek' that is they will lie, cheat and try to intimidate you into paying as much as they can con you out of. [i don't like Equita].

As they haven't left you the paperwork they should, have a look at:


Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents


It's easy to read and will tell you how the bailiff should (theoretically) behave and what paperwork they should give you. Feel free to quote the Standards when complaining. (Do try to avoid phoning them and keep everything in writing)


As parking is not my forte I'll ask someone to take a peek at your thread.


Best wishes


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Great - they are clearly in breach of the standards as details of charges levied to date were not included on the later.


Cheers Rae.

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Just a note:

Bailiffs like to pretend that the Standards don't exist or don't apply to them.

Equita are members of the Employment Services Association whose Code of Practice (section 2) specifically states that members should follow the Standards. (Don't bother complaining to ESA as they are a toothless bunch run by bailiffs for bailiffs...). But it's always worth quoting in a complaint.

I'm sure you'll attract better help later today / this evening.

Best wishes


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Cheers Rae - I note also that Equita are members of ACEA, and again are in breach of their code of conduct. I shall also complain to them if this isn't resolved.

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Unfortunately the Association of Civil Enforcement Agencies is another toothless bailiff led association. Usefull to quote but thats about it.

First of all you need to know what you have been charged for. Here is a template letter courtesy of Ploddertom:



My Name

My Address



Acme bailifflink3.gif Co

bailifflink3.gif House


Ref: Account No: 123456


Dear Sir


With reference to the above account. Can you please provide me with a Breakdownlink3.gif of the charges including Computer Screenshot. This is not a Subject access requestlink3.gif under the Data Protection Act S7 1998 so does not incur a fee of £10. I also require the name of the attending Bailiff and the name of the Court he was Certificated at. You are obliged to provide this information.


I require this information within 14 days.


Yours faithfully


Ripped off customer"


Adapt for your own needs, send by email & letter.





[Obviously, Caggers, if there is a more appropriate one more suitable to HDs needs please post. Parking isn't my forte and your comments would be welcome!]


HD, if you wish to complain, first gather all your info. Then use the bailiffs complaint system. You need to do this in order to then complain to the Ombudsman. Also consider a Formal Complaint direct to the CEO of the council.


Best wishes


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[Taken from another site that both the OP and I are members of]


hounslowdebtor has sent off for a breakdown of charges. He has also been in contact with the relevant council who have granted a 14 day pause in bailiff action...


Best wishes


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