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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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Mystery Vodafone claim from Lowell DCA, no proof after a year of asking!


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I moved to Oz in 2005 for work and we cancelled our mobile phones and sold house etc paid all services off and left.

6 months into being in Oz had massive accident which has left me disabled, had to repatriate back to UK, shame but thats life!

Went to Vodafone for new phone, was denied guy in shop said was because we had come from overseas and had not been here long, did nt think anything of it, Got a phone from 02 and no worries.

This year nearly 5 years after being back here and not hiding from anyone, I get a DCA letter saying I owe Vodaphone over £400, I have disputed this with the DCA and initially could not think what it was about as i dont have a phone with Vodaphone, only O2.

It then transpires that this is my old phone contract and they had not cancelled it {but how a £15 phone contract racks up £400 is beyond me, especially as I wasnt using it}

I dont know what to do, we dont have any copies of correspondence from then it was a long time ago, can anyone please help I dont know what to do and dont want to pay for something which I never did anyway.

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The amount could be anything - from unauthorised use or more likely - the balance of your contract to its earliest termination date. If you entered into an 18 month contract, and attempted to cancel after 12. they would chase you for the balance.

 

You will be pursued by a firm that specialises in chasing debtors -so you need to ask them to provide proof of how the amount was calculated as you have no information other than you cancelled and emigrated. You should also take a look at your credit file to see what other things are supposedly outstanding against you.

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I had no term on my contract to serve, I was never one to upgrade so had same phone for years, I gave them 30 days notice and paid my final bill a month before we left for over £100 and that was it but I never expected to be chased for something which is cancelled and paid for and after all this time dont have any proof jst this DCA saying I owe this money. I gave the proper notice period and paid the final bill oct 05 inc call charges, no more bills in nov 05 left in dec 05.

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Hi picard1959,

 

From what you've posted here I think it's worthwhile you getting in touch with the Web Relations Team so that we can take a closer look at what's happened.

 

To get in touch with us just follow the steps in our pinned thread http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed/213340-vodafone-webteam-customers-problems.html. While I appreciate that you may not remember either the mobile number or the account reference number I should be able to trace the account through your previous address.

 

Many thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 6 months later...

Hi

I have been/am being chased by Lowell/Red collection for a huge sum for a mobile I dont have, { I'm with O2}

I have asked thenm for a CCA copy which I cant have a its a mobile rental agreement apparently, so asked for subject access request and for over a year they are still saying they are waiting for copies from Vodafone and they will get back to me soon, than a few months go by and another letter saying the same thing appears, I dont want to call these people, why should I waste my time and money when they cant even be bothered to send the bill to the right person or not even send proof the bill exists.

I did have a Vodafone phone some 6 years ago and had it cancelled when we went overseas for work, I cancelled in writing and paid the last bill. It was only a £15 tariff so could never be over the £400 they wont even prove.

Am at a loss, help please

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Hi,

If the Leeds Losers have sent you nothing from your SAR, I would write one final letter saying that they have 14 days to reply to your SAR or you will take it to the Information Commissioner. This is just to cause them trouble as I'm like that :D

 

This debt could well be Statute Barred anyway.

 

If you are having no joy, why not get hold of Lee. He is the official Vodafone Rep on the forum and he has been quite helpful to some members

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/213340-vodafone-webteam-customers-problems.html#post2343770

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Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Firstly, a SAR to a DCA is pointless. You are not their customer, Vodafone was, so your SAR should have gone to them. Secondly. why ask a DCA for a CCA 'copy'. You had no credit agreement, but a service contract with Vodafone. If you did actually pay the £10 and didn't get it, you should ask for your money back. If you paid nothing, then you did not make a complian SAR application, and all this is irrelevant.

 

You need to query with Vodafon whay was left outstanding on our account (if anything).

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Hi picard1959,

 

I do recall you posting last year about this but I don't recall receiving an email from you.

 

To enable us to get this investigated could you email your details across to the Web Relations Team via the steps in our pinned thread which silverfox1961 has kindly linked you to.

 

As soon as you've sent it could you update the thread with the reference number you'll get when you receive our automated reply?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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I have merged the earlier thread here with this one.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Re: WRT135 Mystery bill [#2781498]

Hi

Have sent info again via link as requested, and posted here as well.

Am at a complete loss with this, up to a few weeks ago my wife still had her phone with vodafone, if it wasnt for signal issues out here I would still be.

I am sure this is someone else.

 

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