picard1959
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1&1 hosting services - DCA's / Smith's/arvato
picard1959 replied to ToodlePip's topic in Broadband and other Internet issues
Arvarto are complete and total planks, ie solid and very thick! I too have had this [problem] from 1&1 internet for a one years service which i never used, cancelled a week after i bought it and paid for it. No money given back but now want to charge me for another year for a domain I own and is hosted with another company, I have politley told them and written to them soooo many times telling them to stick it somewhere dark and painfull. they ignore emails ignore telephone conversations and I have just told them gain over the phone " Go on then take me to court, I iwll without hesitation counter sue you for my wasted time by the minute.!" The answer was, " so are you saying your not paying sir" Really, is it me or did I miss something????? Theses DCA idiots who do not follow any rules need locking up. -
Hi I have been/am being chased by Lowell/Red collection for a huge sum for a mobile I dont have, { I'm with O2} I have asked thenm for a CCA copy which I cant have a its a mobile rental agreement apparently, so asked for subject access request and for over a year they are still saying they are waiting for copies from Vodafone and they will get back to me soon, than a few months go by and another letter saying the same thing appears, I dont want to call these people, why should I waste my time and money when they cant even be bothered to send the bill to the right person or not even send proof the bill exists. I did have a Vodafone phone some 6 years ago and had it cancelled when we went overseas for work, I cancelled in writing and paid the last bill. It was only a £15 tariff so could never be over the £400 they wont even prove. Am at a loss, help please
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I had no term on my contract to serve, I was never one to upgrade so had same phone for years, I gave them 30 days notice and paid my final bill a month before we left for over £100 and that was it but I never expected to be chased for something which is cancelled and paid for and after all this time dont have any proof jst this DCA saying I owe this money. I gave the proper notice period and paid the final bill oct 05 inc call charges, no more bills in nov 05 left in dec 05.
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Please help I moved to Oz in 2005 for work and we cancelled our mobile phones and sold house etc paid all services off and left. 6 months into being in Oz had massive accident which has left me disabled, had to repatriate back to UK, shame but thats life! Went to Vodafone for new phone, was denied guy in shop said was because we had come from overseas and had not been here long, did nt think anything of it, Got a phone from 02 and no worries. This year nearly 5 years after being back here and not hiding from anyone, I get a DCA letter saying I owe Vodaphone over £400, I have disputed this with the DCA and initially could not think what it was about as i dont have a phone with Vodaphone, only O2. It then transpires that this is my old phone contract and they had not cancelled it {but how a £15 phone contract racks up £400 is beyond me, especially as I wasnt using it} I dont know what to do, we dont have any copies of correspondence from then it was a long time ago, can anyone please help I dont know what to do and dont want to pay for something which I never did anyway.
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