Jump to content


  • Tweets

  • Posts

    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Aktiv Kapital - Thames Credit - MBNA


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4794 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, just received a request from Aktiv for an outstanding balance on an MBNA Credit Card. I defaulted on this card in about 1998!

I then started paying Thames Credit £50/ month. But they had added loads of interest on. The original amount was for £5-6k. I didn't like the way I was treated and spoken to and hounded by Thames credit.

When I moved house I changed banks and sent no further payments to Thames. I have moved several times and yesterday received a demand from Aktiv Kapital (I presume Thames bought debt from MBNA and then Thames sold it to Aktiv or Aktiv is Thames new name?????). They say they got the address from a public database. They want me to call them but I don't think this is the best move.

Aktiv say the outstanding balance is £9,623.58!!!!! :eek:

Can someone tell me if Statute Barred applies to date of default or date of last contact/payment?

Shall I ignore and see what happens?

If I get a further letter shall I request a copy of original CCA from them?

 

Spoke to my brother and he reckons MBNA got a bit slap happy with paperwork a few years ago and chances are they won't have kept or forwarded the CCA. He also recommended this site.

 

Not happy about being asked for over £9k for an original debt of £5-6k. Especially when they probably paid peanuts for the debt.

 

Any advice gratefully received. Cheers!

Edited by Wafty Cranker 2
Link to post
Share on other sites

Guest Cartaphilus

Sorry, gave wrong advice. So edited my own post.

Edited by Cartaphilus
Link to post
Share on other sites

If there has been a period of 6 years (5 in Scotland) when no payments or acknowledgements have been made then the alleged debt will be SB.

 

The 'cause of action' for the 6 year rule is usually the Default Date, so if no payments are made since before that date, then the SB will apply.

 

I would first of all send the 'prove it' letter, as you would not just pay them 'because they say so'.

 

They will probably not have the correct paperwork, but that will let them know that you know your rights and are not going to 'roll over and pay'.

 

Dear Sir or Madam

 

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

 

I am/we are familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collectionlink3.gif, which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. AND in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

 

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions.

 

I/we look forward to your reply.

 

Yours faithfully

Link to post
Share on other sites

Thanks for the reply Cartaphilus!

I seem to remember being sent default notice, but this was about 11/12 years ago. Made a payment as recently as 4 years ago.

They never said which database they got my address from......but I am not on the electoral role. Thanks.

Link to post
Share on other sites

The public database will be the Credit Reference Agencies. All financial services companies e.g. banks, Insurance companies and comparison sites will process data to them. As will mobile and utilities companies, so they will always find you, as soon as you register a new address with any of these.

 

In regard to AK, don't believe a word of anything they send to you. They purchased a relatives debt of about £800 an then suddenly, within 2 years AK were after about £3300. They seem to make it up. For whatever reason the debt was passed back to another DCA who missold the debt to AK and the debt was back to £800. The interest AK added was obviously just wishfull thinking on their part.

 

You are doing the right thing. Ignore them and then send the letter if necessary. If they continue to hassle you, challenge them to provide all information that they would need to progress this to court. Advise them that if they cannot produce this information, that they should stop all contact with you, as otherwise you will view such contacts as harassment, reporting them to the OFT and Trading Standards.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Just to add a personal anecdote regarding AK, I once had a long standing CCJ to Lombard Finance on which I was paying about £4 a month, then stopped paying as I thought I must have paid it off by then. Heard nothing for 2 or 3 years then got a letter from AK saying that they were now collecting and I owed them £150 or so. I disputed this and they basically asked me how much I thought I owed, and accepted it when I said it was no more than £20 - and I even paid that in two instalments.

 

That was long before I heard of CAG, but clearly they had paid pennies for the account and would take anything as long as it was money.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

The CCA request includes a statement of account ;)

 

This has to be the way to go (if they contact me again) because either the CCA will be non existent or not enforceable or at least I can see from the statement when I last made a payment.

Link to post
Share on other sites

Sure I have made a payment to Thames within the last 4 years never mind 6 so this would worry me.

 

Why worry? You are just testing them and no more harm done if you are proved wrong. If they can't prove it's not statute barred then great! :cool:

 

I'd hit them with both CCA request and statute barred. ;)

 

PS. your last payment may not show on the statement they send. ;)

Link to post
Share on other sites

Exactly! :D It's a shame some people take them up on the offer, especially when they say "partial settlement" or "short settlement". They have been known to sell the remaining debt on.

Link to post
Share on other sites

Judging by the general consensus from people on here that have had MBNA C/Cards......most have not been sent enforceable CCA's. My alleged account was set up in circa. 1996.....so I would imagine I have a fair shout of not receiving one myself. Who the fcuk would want to work for MBNA or DCA? Must be sick :mad:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...