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    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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Had a visit this morning from a HCEO for a debt to a solicitors company.

 

I dont dispute the debt and will happily pay this and any court costs.

 

But I am a little concerned about the amount of charges they have applied for the HCEO visit.

 

He turned up, wrote down the details of the car outside, then knocked the door. Didnt answer the door and spoke to him through the window, he left me an envelope with some info in it and then went.

 

Is there a maximum/guideline they are allowed to charge for visits etc? Or can they simply charge what they feel like.

 

Below is a breakdown of the costs.

 

Debt - £617.28

Court Costs & Interest - £265.89

Sherforce Charge - £846.45

 

That seems massively excessive to me, as it is only £36 short of been the amount of the debt, surely they cannot charge that much.

 

Any help greatly appreciated.

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Did you know there was a CCJ against you?

 

With him having levied on your car I can guarantee they will be back to lift it. Sherforce's fees are all front loaded and you will need to send them a SAR to get all the relevant details - cost £10. In the meantime if you have not paid they will be back and would estimate at least £5/600 for next visit.

 

PT

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I have spoken to their office and they are meant to be sending me a breakdown of the charges they have applied to the account.

 

I have explained to them that the car is not mine and is on contract hire for the company which I work for. and is not even registered in the companies name, let alone my name. So they shouldnt be able to take that should they?

 

I am waiting for the charges to come through, they did explain them to me over the phone, but the numbers he gave me didnt add up to anything near what they have added to the account.

 

They have tried charging twice for certain things. So am now waiting for the breakdown to come through.

 

I am not sure if he has leived on the vehicle or not, as he didnt leave me any paperwork to say that he has, but he did note down the details of the vehicle. Does this mean he has levied on it or not?

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I have spoken to their office and they are meant to be sending me a breakdown of the charges they have applied to the account.

 

That's OK but doesn't tell the whole story - see below

 

I have explained to them that the car is not mine and is on contract hire for the company which I work for. and is not even registered in the companies name, let alone my name. So they shouldnt be able to take that should they?

 

Big sigh of relief - however it will pay you to able to provide them with some form of documentation as to who it does belong to - also ask them to do a DVLA check.

 

I am waiting for the charges to come through, they did explain them to me over the phone, but the numbers he gave me didnt add up to anything near what they have added to the account.

 

They have tried charging twice for certain things. So am now waiting for the breakdown to come through.

 

No surprise there

 

I am not sure if he has leived on the vehicle or not, as he didnt leave me any paperwork to say that he has, but he did note down the details of the vehicle. Does this mean he has levied on it or not?

 

Due to it not being yours that should irrelevant now

 

 

The breakdown of charges you get will be just that and nothing more - usually a one sheet piece of paper with lots of figures on it. You need more than this and that is why I suggested getting a SAR. THis lists everything and should include the Field Officers Report & the "activity report". The second mentioned is a very valuable tool as it lists everything to do with your case from the time they received the instructions. It also contains a listing of every charge and when it was applied - you do need this and it will be one of the best £10 you will ever spend. It will help you challenge the charges.

 

PT

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Right I have had the breakdown through of the charges, would someone be kind enough to have a look through and see if htey are right and if they are able to charge such high fee's for Part C fee 12, as the guidelines as I see them are very vague on this matter.

 

I am a little confused as to how they can charge a seizure fee and walking possession fee when they have neither seized anything or have a signed walking possession order, neither have they been inside the house.

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There's quite a few anomalies on there that can be challenged:

 

Percentage of amount recovered - nothing was recovered

Seizure fee - nothing seized

Making enquiries - on what & what for

Walking Possession - nothing seized/levied nothing signed

Valuation Fee - on what

 

Financial Management Fee - explain & justify

Admin Fee - explain & justify

 

The last 2 may be reduced.

 

I note you say you may be able to pay this off. I would suggest that yes do pay it then they have no lever to come back at you. If you can I would suggest paying it ASAP before anyone calls again and loads more fees on. Once you have paid then you can take your time to collect whatever you need to challenge any fees which you feel may be unfair or excessive.

 

As I have said previously a SAR is your best weapon for this.

 

PT

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I will be paying it monday morning to stop them for now, then challening them as to what they are allowed/are not allowed etc.

 

From speaking to them today they have come out with interesting comments though. The vehicle they believe the have rightfully levied on is a lease vehicle. It is on long term lease to my company, a Ltd company of which I am a director. The debt is mine personally and nothing to do with the company and not in the company name. But they seem to think that because I am a director of the company they can take the vehicle, even though it isnt mine, or even the companies, it is long term lease. This I explained to them and even offered to send them a copy of the letter I have from the lease company stating that they own the vehicle, they just laughed down the phone at me. They also seem to think that because I am a director of the company, they can go into the company premises and seize the companies property to pay my debt. Now if I was a sole trader then quite possibly, but as it is a Ltd company, then surely they cannot do this as the company is its own legal entity.

 

How do I go about getting an detailed explanation of what the financial management fee and admin charge cover?

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How do I go about getting an detailed explanation of what the financial management fee and admin charge cover?

 

 

Quite simple you ask - you'll get a load of flannel but keep going at them. I can't stress enough that a SAR is your best tool of defence here.

 

PT

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This is deja vue,If you can, pay them off as soon as possible to stop them coming back for another visit.

As PT says they load it all up front end and this is fraud!!

 

 

I have been to the high court twice and beat them and have an appeal inplace for further costs

 

Read my threads surrounding sherfarce I will help you all I can

The police are investigating this companyif you need any help shout up

Although the SAR will help it wont stop them from coming back and getting more charges in

 

The fees they have charged are incorrect and the high court will not allow them but you have to push real hard to sort it out and be very determined

 

Onlyme and many more sherfarce haters

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Right I have had the breakdown through of the charges, would someone be kind enough to have a look through and see if htey are right and if they are able to charge such high fee's for Part C fee 12, as the guidelines as I see them are very vague on this matter.

 

I am a little confused as to how they can charge a seizure fee and walking possession fee when they have neither seized anything or have a signed walking possession order, neither have they been inside the house.

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These fes are incorrect and will not stand up to the scrutiny of a master

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Can anyone offer me an opinion on this, before I pay it Monday morning?

 

Pay it all it stops more fees in the long run you will win,and then you are in the same position as I was I have template letters for you to send to them, to the police and to the courts

 

onlyme

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Sorry about the plug but the bailiff book which we currently have on offer will tell you all about the charges which may be levied against you and how you can challenge them.

 

I agree, that if you can you should pay off now and then take steps to complain later if you have a good basis.

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11.5 National Standard for Enforcement Agencies

It is clear from the attention given to fees by the National Standard that the

government is aware that it is an area of dispute between debtors and

bailiffs. Various recommendations are made, which build upon the principles

laid out in the Introduction earlier:

• agents should provide clear & prompt information to debtors. They

should explain the consequences of seizure and the fees charged so far as

well as those possible in the future;

• whenever a fee is incurred, notice of this and of any previous fees

charged should be given. This need for notice is clearly an attempt to

ensure that fees charged are for work actually undertaken, in order to try

to deal with the problem of ‘ghost visits’ and the like;

• a detailed breakdown of fees should be supplied on receiving a written

request from the debtor or that person’s representative.

The latter clause of the Standard has proved particularly valuable since it

was introduced in 2002. It is important for advisers to obtain this

information and then to compare it to the statutory fee scale and to the

debtor’s account of what has taken place. This breakdown may thus provide

the foundation for some form of challenge to the fees- see the next section.

It should also be noted that the OFT debt collection guidelines (where they

are applicable) also make recommendations about fees. Licensed firms are

warned that it is improper to:

• claim collection costs in the absence of express legal provision; and,

• apply unreasonable charges which are not based on actual and necessary

costs or applying charges which are disproportionate to the main debt.

11.6 Remedies for disputed charges

Generally specific remedies will have to be employed for challenging disputed

charges. It will probably not be possible to sue for trespass or illegal distress, ....

The Consumer Forums - Bailiffs - Debtors Rights and Remedies in the Law of Seizure of Goods

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Personally, when this happened to me, i refused to pay them one penny. Paid the original debtor, and told Sherfarce to sue me for their fees.

 

They can add what fees they like, and push as many pieces of paper through the door as they like. They dont have any power to enforce the debt unless you give it to them.,

 

Never heard from them again.

 

Why pay unlawful fees then struggle to claim them back ?

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Personally, when this happened to me, i refused to pay them one penny. Paid the original debtor, and told Sherfarce to sue me for their fees.

 

They can add what fees they like, and push as many pieces of paper through the door as they like. They dont have any power to enforce the debt unless you give it to them.,

 

Never heard from them again.

 

Why pay unlawful fees then struggle to claim them back ?

 

Firstly, any payment sent to the claimant has to be forwarded to the HCEO. They will take their fees (part or in full) from this and pursue you for the rest.

 

Secondly, Dodgy Geezer is talking out of his rear as usual by stating that the HCEO doesnt have any power to enforce the debt. The very nature of the judgment and subsequent writ of fi-fa gives the HCEO more powers than any other enforcement service.

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Firstly, any payment sent to the claimant has to be forwarded to the HCEO. They will take their fees (part or in full) from this and pursue you for the rest.

 

Secondly, Dodgy Geezer is talking out of his rear as usual by stating that the HCEO doesnt have any power to enforce the debt. The very nature of the judgment and subsequent writ of fi-fa gives the HCEO more powers than any other enforcement service.

 

If you tell them to F OFF, as i am telling you to do so, there is NOTHING you can do about it is there?

 

If there is WHATS THAT big mouth??

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Personally, when this happened to me, i refused to pay them one penny. Paid the original debtor, and told Sherfarce to sue me for their fees.

 

They can add what fees they like, and push as many pieces of paper through the door as they like. They dont have any power to enforce the debt unless you give it to them.,

 

Never heard from them again.

 

Why pay unlawful fees then struggle to claim them back ?

 

DG Your case was totally different than acropolis in so much that you managed to pay a utilities company and they didnt know how to handle you so I think you got away with it to date, but I am not sure if you will in the long run only time will tell.

 

and I am reluctant on this occasion to say this but I agree with HCEO for the first time in history

 

Pay it and then sort them out

 

I was dealing with a firm of solicitors exactly the same as Acropolis and they were a pain the a....e abut they are getting the grief now along side sherfarce !!!

 

Onlyme

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and I am reluctant on this occasion to say this but I agree with HCEO for the first time in history

 

Pay it and then sort them out

 

 

Of course you are entitled to your opinion, as i am mine.

 

But my circumstances were EXACTLY the same. It wasn't a utility bill that i was paying, but i will leave it there.

 

Im afraid your response is based on fear, and that's exactly why they have got away with extortion for decades.

 

Its time to stand up for yourself, or suffer the consequences.

 

I OPENLY invite HCEO or any other party to tell me what they can do if i refuse to deal with them. Years of experience and research can answer that question.

 

NOTHING.

 

Apart from apply for an Entry Warrant which are rarely, if ever granted, in cases such as this.

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Of course you are entitled to your opinion, as i am mine.

 

But my circumstances were EXACTLY the same. It wasn't a utility bill that i was paying, but i will leave it there.

oops Sorry I got you mixed up with debt weary

Im afraid your response is based on fear, and that's exactly why they have got away with extortion for decades.

I am not afraid of them I have been to the high court twice and won both times They are afraid of me so I am standing up for myself and still fighting them not for my money back but for them to feel the s...t and boy are they feeling it!!!

 

They will get away with it unless we fight them with the law and not simply tell them to go away which ever way we decide to fight them

 

Its time to stand up for yourself, or suffer the consequences.

 

I OPENLY invite HCEO or any other party to tell me what they can do if i refuse to deal with them. Years of experience and research can answer that question.

 

NOTHING.

This is all very well if you are thick skinned and your missus can sleep ok

But not so good otherwise if your waiting for the next visit to take your car at 7 in the morning unless of course you want to hide it a mile away every night for 12 months

Apart from apply for an Entry Warrant which are rarely, if ever granted, in cases such as this.

 

 

 

How are you going on acropolis???

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Paid it all on monday morning, so at least they are off my back.

 

Now its time to try and get back at least some of the charges that they have claimed. It went up by another £30 or so, as they put charges on there for a HPI and DVLA check as well.

 

So now they are not going to come and try to steal the car anymore, what's the best way to go about it?

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