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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability. Many thanks   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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eBay Buy It Now and the Distance Selling Regulations


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I know the Distance Selling Regulations apply to Buy It Now items on eBay, but is that just for business sellers, or are all BIN sales covered.

 

I recently bought a large poster frame from an eBay seller using Buy It Now, but it only arrived yesterday, a week after the event I needed it for. I bought it just over 2 weeks ago, but from the postmark it seems it was only posted this last Monday, over a week after I bought it. (The packaging was also apalling - just a single layer of thin bubble-wrap, and part of it isn't even covered by the bubble-wrap.

 

The seller stated that items would be posted within 2 days, and stated "no returns", but from what I've read on the eBay help pages, they can't actually say that under the DSR.

 

I'm not quite sure where I stand on this one.

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Only applies to business. However, don't just limit your attention to whether or not they are an eBay trader. Check the buying/selling history of the seller. It will soon be clear whether they are trading or they are just private sellers.

 

If you are going to sue them then print out their feedback history to show a court that they are actually traders.

Also, in an eBay dispute, point out to eBay that they are trading even though they have not informed eBay

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Is it damaged?

It doesn't appear to be damaged (though I haven't actually taken the bubble wrap off).

 

Only applies to business. However, don't just limit your attention to whether or not they are an ebay trader. Check the buying/selling history of the seller. It will soon be clear whether they are trading or they are just private sellers.

 

If you are going to sue them then print out their feedback history to show a court that they are actually traders.

Also, in an eBay dispute, point out to eBay that they are trading even though they have not informed eBay

 

Thanks for the tip. I suspect it is a trader. The listing said there were more than 10 available, and although they don't have much feedback, for a couple it's the same item that the rating's been left for. Also, for the item I bought, the item description clearly states "sale is for ONE unit although we have many in stock", which isn't the kind of thing a private seller would put!

 

I guess I can try contacting the seller and see if they'll accept a return (mentioning that I suspect they're a business) and give them the opportunity to play nice before I leave a negative rating or contact eBay. With a feedback score of only 15 I guess a negative feedback would rather impact on their feedback reputation! I guess I really should have checked the listing out more thoroughly before buying! I've been using eBay for 7 years, so it's not as though I don't know what to look out for! I've just been lucky in the past though that I've had no problems with sellers.

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yes they only apply to businesses, and it would seem that you bought from a business. The dsrs actually say acting in a 'professional capacity' and these chaps seem to fit the bill.

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I donlt make the same connection Kraken does. Selling items in quantity is no confirmation that he is a trader, the only thing that should guide you is to look at the sellers eBay profile. Is he REGISTERED as a business trader? If so, DSR will apply. If not, it will not.

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Great for the OFT. How do they propose the OP proves this? In an eBay trader (and registered as such) it is a slam-dunk. Otherwise, he'll be whistling in the wind.

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Not being registered as an ebay trader does not preclude the seller from acting in a commercial or professional capacity. The DSRs could still apply. But, as you state, showing this could be particularly difficult.

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It is actually quite difficult to stop eBay 'upgrading' your account from private to business. If the amount of sales starts to peak, you get targeted, so if you reach sales of over £1000pa, then they are likely to switch you.

 

So if eBay has the seller as private, he probably doesn't have the sales to justify it, with the result making the leap to a business/DSR/SoGA protection ultimately fail.

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it might be troublesome to prove, but so is alot of stuff. there is a fair bit of precedent in the area, especially from the motor trade. Generally the courts look at the frequency and type of transactions to determine if a seller is a business or not. What ebay, or the seller says is fairly irrelevant.

 

"supplier means any person who is acting in a commercial or professional capacity" is actually a quote from the dsrs.

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