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    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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poor shower facilities


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Hi,

this is a relatively small problem but annoying all the same. I recently moved into a flat that has bathroom with overbath shower & an en-suite shower room. The water pressure is very low in the bathroom so the shower there is very poor, it also take the WC 20 minutes to fill up. I asked the landlord but he replied that i should either use the bath instead or use the en-suite shower. I prefer a shower especially when in a rush so the first option doesn't suit me, there is no heating in the en-suite shower room so that doesn't suit either. I asked a plumber & he said it needs an electric pump costing £450. Landlord won't pay this. I took the flat expecting to be able to use a hot shower, but do i have any real grounds against the landlord ?

 

thanks for any advice

John

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I'm afraid not. Property effectively sold "as seen".

 

A responsible landlord would resolve the issue, but there is no obligation to do so.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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Thanks for replying, yes have a one year contract from last Nov. There are other problems, central heating takes ages to warm up as well. Is it best to contact the agents or landlord direct. I guess a letter would only appeal to his better nature, but not sure he has one !

 

John

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Thanks for replying, yes have a one year contract from last Nov. There are other problems, central heating takes ages to warm up as well. Is it best to contact the agents or landlord direct. I guess a letter would only appeal to his better nature, but not sure he has one !

 

John

S11 of the Landlord & Tenant Act 1985 requires the landlord to "keep in repair and proper working order the" central heating. Might be a bargaining tool when communicating with the landlord
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Guys, not to be a naysayer, but the facilities arent faulty - just poor.

 

No obligation on the landlord to resolve, as it isnt disrepair.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Guys, not to be a naysayer, but the facilities arent faulty - just poor.

 

No obligation on the landlord to resolve, as it isnt disrepair.

Well, so far as the heating is concerned, neither of us is in a position to make that decision. Maybe if the OP could find out the central heatings expected performance (say email manufacturer) then he would be in a position to identify if it was in 'proper working order'. Edited by Snorkerz
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No of course we arent, but we have to make an implication from what has been said, and that implication is that the services work, but not as modern and as well as the OP would like.

 

I'm on slightly shakier ground now, but I doubt that the law will class the central heatings expected performance, and if it lives up to it, as the definition of "proper working order".

 

"Proper working order" will be whether the central heating system performs the task intended - i.e. does it successfully provide central heating.

 

It will not go down to saying it should heat a house in X time. Apart from anything else that is completely variable depending on system and house.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I must admit, that thought had crossed my mind as well :)

 

OP - have you received a gas safety certificate off the landlord yet?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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  • 2 weeks later...

Sorry i have been away, thanks for all the replies.

 

Yes i was given a gas certificate. The heating does work, but takes a long time to heat properly.

 

New problem, downstairs neighbour says water dripping from my flat into his. I have given him my landlords details. Could there be a health & safety angle now as leaking water could potentially cause a real problem. Is it worth trying to involve local council?

 

John

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Sorry i have been away, thanks for all the replies.

 

Yes i was given a gas certificate. The heating does work, but takes a long time to heat properly.

 

New problem, downstairs neighbour says water dripping from my flat into his. I have given him my landlords details. Could there be a health & safety angle now as leaking water could potentially cause a real problem. Is it worth trying to involve local council?

 

John

 

I guess if your neighbour from downstairs sues your landlord, he will have to react and fix the water dripping issue.

 

Regards

Ann

Edited by cerberusalert
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