Jump to content


  • Tweets

  • Posts

    • You probably do need to ignore it, but show it to us just in case. Cover up your name, address and anything that could ID you like your car reg. HB
    • Hi all! I've now had a "final notification letter" through from ECP. I assume I should continue to ignore this, but is there likely any action I need to take? Do you need to see a copy of the letter? Thanks
    • Please will you upload the defence in a PDF format document
    • Afternoon All - after 3 weeks of silence, this morning I received an email from HMCTS advising that P2G have rejected my claim. Decide whether to proceed Parcel2Go.com has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 25 June 2024. Your claim won’t continue if you don’t respond by then. This is their ‘defence’ Their defence Why they disagree with the claim When choosing a service on the Defendants website, the Claimant chose to book their order with Evri and selected to take out £20 parcel protection which comes with the service. On the first page of the booking process, the Claimant entered the value of £265 for the contents and was offered parcel protection for loss or damages against their goods for £13.99 + VAT. The Claimant selected no, which then produced a pop up which explained 'We strongly recommend that you protect the full value of your item(s).' however, the Claimant still did not take this protection out and instead continued with the booking process. At the end of the booking process, the Claimant was offered this again which was refused and the Claimant continued with the booking by accepting the terms and conditions which re-iterates the information provided in the booking process. The parcel was sent, however, seems to be delayed in transit. The parcel finally started to track again, however, when delivered the parcel was empty with no contents. As such, the claim was re-opened and attempted to be settled for the £20 protection taken out in the booking process. This was refused by the Claimant as they felt they should be paid the full amount of the value entered when booking. Unfortunately, due to the refusal of the parcel protection in the booking process the Defendant is not liable to settle the claim to the value and only to the parcel protection taken out. The Defendant shall rely on the Terms and Conditions of carriage in particular section 9. The Defendant understands that the contents have not be handled with due care and attention, which is not being disputed, however, they are disputing the amount they are liable to. They have requested mediation, I’m sure not least to drag the case out even longer, but I can see no benefit to me in this and so shall reject it. As ever, I’d welcome your thoughts guys. g59   
    • I doubt HMCTS holds any data on whether arrests by AEAs required police assistance.  They couldn't or wouldn't provide data on how many of warrants issued were successfully executed - just the number issued!  In my experience, arrest warrants whether with or without bail are [surprisingly] carried out with little or no fuss.  I think it's about how you treat people - a little respect and courtesy goes a long way. If you treat people badly they will react the same way. Occasions when police are called to assist are not common and, having undertaken or managed many thousands of these over the years, I can only recall a handful of occasions when police assistance was necessary. On one occasion, many years ago, I arrested and transported a man from Hampshire to Bristol prison on a committal warrant. It was just me and he was no problem. I didn't know the Bristol area (pre Sat Nav) and he was kind enough to provide directions - seems he knew the prison.  One young chap on another committal warrant jumped out of his back window and I had to chase him across several garden fences.  When he gave up (we were both knackered) I agreed to drive by his girlfriend's house to say farewell for a while.  I gave them a few moments and he was fine. The most difficult are breach warrants but mainly in locating the defendant as they don't want to go back to prison - can't blame them.  These were always dealt with by the police until the Access to Justice Act transferred responsibility from them to the magistrates' courts. The fact was the police did not actively pursue them and generally only executed them when they arrested someone for something else and found they had a breach warrant outstanding.  Hence the transfer of responsibility.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Free computers and 1 years Broadband Internet for Families on Low Income.


adamrao
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5069 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Why don't you write and ask your MP if there is anything in the pipeline for implementing this scheme in Wales. I can understand your frustration and at the end of the day, it is the kids that are missing out.

:)IF YOU ARE BORED WITH LITTLE TO DO:)

My Story - Simon -V- The (SH)Abbey - :!:WON / 19 November 2007:!:

 

SKY TV and the penalty charge - how far will it go?

 

Me V Its4me and Close Premium Finance:!:WON / 28 November 2007:!:

 

IF I CAN HELP, I WILL, IF I DO, THEN PLEASE CLICK ON THE SCALES ON THE LEFT

Link to post
Share on other sites

  • Replies 59
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

westminster MPs arent really interested and the idiots that have been elected to serve wales in the parliament in cardiff IMHO are only there to feather their own nests....not even worth putting pen to paper

Link to post
Share on other sites

  • 3 months later...

*****UPDATE*****

 

The Home Access programme has experienced high demand, grants have been limited and are awarded on a first come first service basis, due to the level of demand the programme application have now been restricted for disabled children. You can listen to the recorded message on their application line 0333 200 1004.

BECTA is gone toooooo :'(

:-|Impossible is I'M Possible:lol:

If you think the advice given is useful then show your appreciation by clicking on the scales.

Link to post
Share on other sites

this government is determined to undermine the poorest in society..this utter tripe of 'we are all in it together' is just that..tripe..thatcher must be extremely pleased with the way this government has started out...make no mistake...home access will soon be gone completely..schools will not be built and our childrens education will suffer..theirs will not with their private schools and almost automatic entry in to the top universities of this country....and by the way I am an ex teacher...middle class...but now through ill health find myself on the wrong side of this governments policies

you aint seen nothing yet!!!

Link to post
Share on other sites

this government is determined to undermine the poorest in society..this utter tripe of 'we are all in it together' is just that..tripe..thatcher must be extremely pleased with the way this government has started out...make no mistake...home access will soon be gone completely..schools will not be built and our childrens education will suffer..theirs will not with their private schools and almost automatic entry in to the top universities of this country....and by the way I am an ex teacher...middle class...but now through ill health find myself on the wrong side of this governments policies

you aint seen nothing yet!!!

 

Hi, I agree with you completely. It is becoming more and more 'them & us'!

 

However and maybe side tracking this posting, there is another section of the community that seems to be doing quite well out of this mess. Those that are the 'us' but will do anything and everything to become 'them' at the expense of each and everyone of us.

I talk about those that have no conscience, guilt or otherwise. I have heard over the past couple of weeks of couples that would do anything to get up the ladder a bit further, yet bleat that others less fortunate than themselves are getting something they want.

 

I am aware of a couple that 'exist' on a very low wage, DLA, and max Tax Credits. Yet, the female has been operating a mobile hairdressing business for over 5 years earning in excess of £400 pw, none of which has been disclosed to HMRC. Tax Credits are paid out only on his wage of £14,000pa and they have two children. Both children are left with the grandmother for 5 days per week for in excess of 7 hours per day. Both children have been diagnosed with ADHD and both are receiving DLA.

In the space of 5 years they have aquired and paid off the mortgages on a flat and a 4 bed detached house, both of which are now let to members of their own family through an estate agent. Rent is received for both properties via Housing Benefit. Within the past 3 weeks they have secured on mortgage another property - 6 bed detached costing £635,000. The mortgage has been obtained by using a ficticous employment reference by one of her brothers.

Now to the point, she has been complaining that they can't access TWO computers under this scheme. She has found out what you have said, and is now complaining that both her children are disabled and desparately need them as they do not have the available funds.

Suffice it to say I am not very happy - bearing in mind that last year they became married in the Maldives at a total cost of £29,000.

And we pick up the pieces because we caused the mess we are in!!!

 

Sorry to hijack the thread but I just needed to get that off my chest Grrrrr!!

Edited by ANDYANDFLO
Link to post
Share on other sites

Yes i agree with you,thats why cases like this make headlines in the daily mail,I tell you what doesn,t make headlines,but should,are the genuine people suffering through cancer treatment,or having mental illnesses who are deemed capable of work because the computer says no,that makes me more annoyed then the handfull who abuse the system,We,the disabled have been vilified and demonised and called every name under the sun,just so the government can mount an attack on us

Link to post
Share on other sites

I work in ChB and the home access grant is one of the worst run schemes ever. Like has been explained you need a ChB entitlement letter in order to get "free computers". I came back after Christmas having a week off and all of a sudden people on the phone kept talking about letters for free computers. As usual no one bothered to tell us slaves... sorry, advisors, on the phone this home access thing was happening. Eventually we got told about it but only because we were getting so many requests that the letters were taking up to 6 weeks. Of course it us on the phone who have nothing to do with any of this that gets endures the wrath of the public. We are still to this day getting calls for these letters. ChB already had less than half the staff is actually needs (and im really not joking) to deal with their own enquires. I find it totally anger some that some MP decided that in order to get these computers people need letters from ChB! why?! it would have been a million times easier to give Home Access staff the ability to use CBOL (the child benefit computer system) and they could check themselves. Would save some 250,000 calls to an already overrun helpline. That of course cant be done because HMRC doesn’t even own its own systems, it has licences for them. Much like when you buy a DVD that is your copy but you cant reproduce it for anyone else. HMRC own X amount of copies of CBOL and only so many people can use it. Total madness. The only place in the world that would pay consistently to use a 30 year old computer system, and trus me it is 30 year old. Oh why do I put up with it, abuse from Senior Civil servants, from MPs, from local management, from the press, from the public ALL DAY (cause everytime i finish a call filled with abuse, I hit a button and take another ChB is never not busy)... and all for a massive 17k a year.

 

sorry big rant there.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...