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I purchased a Mini fridge (CoolZone) from Comet just under a year ago. There are two sections of the fridge one for wine, which is the smalll section and one larger section. The larger section of the fridge seems to have stopped working.The large section of the fridge is not cold enough, it is not keeping anything cold. It has a tempreture dial which has the option of low, medium and high. I have set it to high, as in high coldness, is that right? Or should I set it to low, as in the lowest tempreture?

 

Anyway the point relating to comet is that I have lost the receipt and I paid cash. Is there anyway I can take it back and get it mended without the receipt? Any help would be appreciated as the fridge was pricey for me and I cannot afford to purchase another one.

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yes ofcourse you can get it repaired

 

follow the instruction in post 14 of this thread

 

http://www.consumeractiongroup.co.uk/forum/comet/243197-advice-needed-faulty-lcd.html

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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p'haps it might just be an idea to download the manual?

 

Coolzone

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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could be 1001 things

 

contact as advise

has he got back yo you yet?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Just checked. They have replied and I was told they can't trace the order with the details provided, so I updated them with new info. Whilst waiting I called the number in the email. The lasy I spoke to traced the order and booked the egineer. She said she thinks I do not need a receipt as it is on their system. When the engineer comes , what idf he is arsey and asks for the receipt how do I tackle that? I can abviously say other wise and say I was told otherwise but what if he does not believe me?

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matters not

its not 'their' eng, he will be sent to repair or confirm it need replacing.

not his problem.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Guest Comet Response
Thanks all

 

I just hope the visit with engineer reaches a successful conclusion. Will update.

 

Hi Motown

 

My name's Phil and I'm from Comet.

 

I was sorry to note the problems that you are experiencing with your fridge.

 

I have seen that you have been in touch with our Customer Services department by e-mail and noted that an engineer's appointment had been booked for you.

 

If you require any further assistance with the repair, please do not hesitate to reply by e-mail and I will ensure that this matter is dealt with.

 

Thanks

Phil

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good news

 

well done

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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