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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
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Advent Computer Training (Barclays Partner Finance)Info and discussion thread


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hi fuzz i sent the enrollment forms to the legal teams stating the course was self paced and the acceptance letter stating that they could only keep the place on the course for 14 days hope this helps?

i to will be a representative if need's be , no problem at all

keep positive fuzz they have already lied to us saying s75 does not apply

now they change there mind all of a sudden surely thats mis representation or some thing? looks like there stalling for time!

 

Thanks for doing that, Lewis - that's a great help.

If they admit to S75 I'm hoping that could be our ace card, though I'm not a lawyer so that's just my take on it all.

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Be nice if we can get him to give evidence for us against BPF. Failling that maybe we could seek advice from hausfield whether one of us could do the same thing and how best to go about it, then use it as evidence against BPF and computeach.

I'd be willing to stand up in court if need be.

 

Thanks Turfs - hopefully we'll crack this without anyone having to go through all that.

As many of us have now passed our finish dates on the Advent agreements (mine ran out just after Advent announced they were bust, I think) we also have the fact that many of us will not be able to move over to CT (even supposing we wanted to!) as they have stated to some people who have inquired they will only add 3 months at most onto the date Advent gave as end date. So those people don't have a chance to sit their exams now.

 

I'm confident that because CT are unwilling when asked to put their false promises on paper (people are being told conflicting things on the phone too) then Barclays won't be able to use that 'honouring Advents terms' crap anyway.

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hi fuzz i sent the enrollment forms to the legal teams stating the course was self paced and the acceptance letter stating that they could only keep the place on the course for 14 days hope this helps?

i to will be a representative if need's be , no problem at all

keep positive fuzz they have already lied to us saying s75 does not apply

now they change there mind all of a sudden surely thats mis representation or some thing? looks like there stalling for time!

 

I'm sure i have to have this letter somewhere too. I will look for it tommorow again :/

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Fuzzbutt I would also be willing to be a representative, my case is straight forward I’m still within 2 years I just won’t accept computeach. There is one thing bothering me though, this line from Ingrid on the site “The other issue is that I think people may be thinking we have taken on the case, and is important that people understand that we are still investigating it.” By this I understand that Hausfeld are not currently representing us and are still deciding if they will take on the case.

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Fuzzbutt I would also be willing to be a representative, my case is straight forward I’m still within 2 years I just won’t accept computeach. There is one thing bothering me though, this line from Ingrid on the site “The other issue is that I think people may be thinking we have taken on the case, and is important that people understand that we are still investigating it.” By this I understand that Hausfeld are not currently representing us and are still deciding if they will take on the case.

 

Yes, that's the only way to take it. I guess we all just owe it to ourselves to find any more evidence that exists, and make sure that Hausfeld do take up the case.

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hi all got a phone call from fos just to tell me that i have no chance to get any money back. she said because my dad signed the loan agreement and i signed the advent agreement that s75 will not apply to my dad and that i will have to try and get my money back from advent. some chance of that i said they have gone bust or didn't you know that. so where does that leave me then, only hope is hausfeld. i too have got the letter stating 14 days, strange that a lot of others got that letter, maybe they give you 14 days then start recruiting again, every 14 days of the year.:mad: every year.

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hi all got a phone call from fos just to tell me that i have no chance to get any money back. she said because my dad signed the loan agreement and i signed the advent agreement that s75 will not apply to my dad and that i will have to try and get my money back from advent. some chance of that i said they have gone bust or didn't you know that. so where does that leave me then, only hope is hausfeld. i too have got the letter stating 14 days, strange that a lot of others got that letter, maybe they give you 14 days then start recruiting again, every 14 days of the year.:mad: every year.

 

Fricken hell Mantaxi that's same position as me, 1 thing bothers me though as I was led to believe my Dad was to be Guarantor not the recipient of the loan which by the way was paid to Advent so how the hell can he have no rights under s75 .

Except I've not paid nothing yet as the interest free period was up in March however I find this hard to swallow that there is no consumer protection under these circumstances we never received goods or services,

and as even adding the goodwill of BPF 3month I am left with 9month to complete an mcse + ccna it's impossible, and I only got as far as the first two exams. plus if BPF paid Advent for Dad he wasn't a student so why would they do that? none of this was explained. I understood a Guarantor to be only a back up if I failed to pay not the recipient of the loan and why would BPF pay Advent for a loan that the course was not being done by the person receiving it?

Real dodgy

I wasn't working at the time this got set up but cant live on fresh air so took a job after the promise of a job within 3months failed to transpire so that cut down the study time.

We have been well and truly stitched up and if BPF think I'm paying £11,000 for two books and a folder then they can think again this has got to be totally unfair I believe all in for this course it costs a massive fraction of this cost think it can be done for £1000 or less. :evil::evil::evil:

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I'm in the same boat as you mantaxi and Bluedo. As I am out of work and was at the time of starting the course, my friend kindly sign the credit agreement for me.

 

I have a copy of a letter that Advent sent to him, stating he is only acting as a sponsor to me, therefore allowing me to start the course.

 

I got the 12 month deferred payment option and it states quite clearly in several places I am the one responsible for the repayments. It even states he will not need to sign the direct debit mandate, as I will be using my bank details if I choose to take the pay £12k option.

 

If this does note show a connection, then I don't know what does. Not to mention, if there is no connection, why are Barclays happy to let me sign with Computeach for the remaining 18 months at their supposed expense?

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I sponsored my son for this course, we were told about an alternative trainer who initially made contact with my son but now have seemingly vanished!

 

Now on a hardship plan, there is no justifcation seen in these guys still wanting their money! and now they want almost £14,000 :eek:

 

I paid £100 over the phone once (before contact with CCCS), towards the 'debt' and smaller sums all under duress. Credit Consumer Counselling Services are a good source for support and information, on all debt/financial hardship.

 

Today I have posted a link to this thread via my facebook.. in faith that Justice prevails.

 

Good Luck everyone :cool:

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I am the guarantor for my wife and will be contesting if they pull the same crap with me. I don't see the difference tbh, the loan is for training, doesn't matter whether I'm the student or not.

 

On the same note.. I have not received any training or materials.. so the loan should be void.

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Fuzzbutt I would also be willing to be a representative, my case is straight forward I’m still within 2 years I just won’t accept computeach. There is one thing bothering me though, this line from Ingrid on the site “The other issue is that I think people may be thinking we have taken on the case, and is important that people understand that we are still investigating it.” By this I understand that Hausfeld are not currently representing us and are still deciding if they will take on the case.

 

No, don't worry Mozzer. They are just being cautious as it's not reached court yet and is still in investigative stages. The only signature as proof they are engaged to represent us is mine on any legal document at the moment. I've removed that comment now in case it confuses people. I think law firms avoid concrete promises as, to be fair, how do they know how a court case will go (even ones they are pretty dead certain about)? Until the judges' decision no one has any guarantee of anything.

 

Once they've selected a group of the representative people they will have to give a signature too I expect, as I did. Ingrid is confident about this case and emailed me today to reassure people of that.

Edited by Fuzzbutt
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Yes, that's the only way to take it. I guess we all just owe it to ourselves to find any more evidence that exists, and make sure that Hausfeld do take up the case.

 

True - it's our case essentially, and Hausfeld can only put forward what we give them to use, hence my appeal for any old docs/letters/emails etc you have from Advent or CT.

If they don't get that there is no case.

 

Thanks to everyone for your great efforts though. I've had about 10 emails tonight from people - all forwarded on to Ingrid. And I know some of you are contacting her directly too, so she asked me to pass on her thanks. There are a few useful gems there, so the more the better.

:)

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Fricken hell Mantaxi that's same position as me, 1 thing bothers me though as I was led to believe my Dad was to be Guarantor not the recipient of the loan which by the way was paid to Advent so how the hell can he have no rights under s75 .

Except I've not paid nothing yet as the interest free period was up in March however I find this hard to swallow that there is no consumer protection under these circumstances we never received goods or services,

and as even adding the goodwill of BPF 3month I am left with 9month to complete an mcse + ccna it's impossible, and I only got as far as the first two exams. plus if BPF paid Advent for Dad he wasn't a student so why would they do that? none of this was explained. I understood a Guarantor to be only a back up if I failed to pay not the recipient of the loan and why would BPF pay Advent for a loan that the course was not being done by the person receiving it?

Real dodgy

I wasn't working at the time this got set up but cant live on fresh air so took a job after the promise of a job within 3months failed to transpire so that cut down the study time.

We have been well and truly stitched up and if BPF think I'm paying £11,000 for two books and a folder then they can think again this has got to be totally unfair I believe all in for this course it costs a massive fraction of this cost think it can be done for £1000 or less. :evil::evil::evil:

 

Exactly - stitched up are the words I'd use, Bluedo. It's disgraceful that the Financial Ombudsman is failing consumers in your position here.

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hi fuzz barclays are back on the phone again so i guess my account in dispute/hold didnt last to long , surprised ?...NO!

i'm sending another letter to them in the morning and was wondering if i should mention that i'm involved in the class action in it?

if so should i say that there legal team has said that s75 applies to

those of us with in a debtor ,creditor, supplier situation?

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No, don't worry Mozzer. They are just being cautious as it's not reached court yet and is still in investigative stages. The only signature as proof they are engaged to represent us is mine on any legal document at the moment. I've removed that comment now in case it confuses people. I think law firms avoid concrete promises as, to be fair, how do they know how a court case will go (even ones they are pretty dead certain about)? Until the judges' decision no one has any guarantee of anything.

 

Once they've selected a group of the representative people they will have to give a signature too I expect, as I did. Ingrid is confident about this case and emailed me today to reassure people of that.

 

Thanks fuzz, puts my mind to rest a bit. Keep up the good work you have been fantastic so far and the only reason we all have a chance at getting are money back.

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hi all i just found this on the net

The “certain circumstances” in which liability will be imposed on the creditor

are as follows:-

(a) that the agreement is a commercial agreement; (b) that the agreement is

regulated by the Act; © that the item or service supplied has a cash price

exceeding £100 but not more than £30,000; (d) that the agreement is

made by the creditor under a pre-existing arrangement between the

creditor and the supplier or in contemplation of future arrangements

Think this is any help?

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this makes good reading also I got his from.... House Of Lords Judgments - Office of fair trading (respondents)v.Lloyds tsb bank plc and others (appellants) and others (respondents)

20. The Committee distinguished "connected" from "unconnected" loans - foreshadowing the later statutory distinction between debtor-creditor-supplier agreements (s 12) and debtor-creditor agreements (s 13). The Committee described connected loans as involving situations where "the sale and loan aspects of the transaction are closely intertwined" and the connected lender and the seller, where not the same person, are "in effect engaged in a joint venture to their mutual advantage" (para 6.2.24). In paras 6.6.24-29 it concluded that in such situations the legal right which a buyer might have against his seller was not sufficient protection, observing that the majority of cases in which the buyer was likely to suffer were those where the seller was of doubtful repute and able to continue in business only because of the financial support received from the lender. In that light, the Committee recommended that the connected lender (creditor) should incur a primary liability for a supplier's misrepresentation or breach (para 6.6.26), along lines later reflected in section 75(1). It explained:

 

"6.6.29 In reaching this conclusion we have been influenced by the additional fact that if the delinquent seller is worth powder and shot it ought to be easier for the lender to put pressure on him to deal with the complaint than it is for the borrower. The lender is not likely to be so inhibited by expense from suing the seller; and in most cases proceedings by the lender would be unnecessary because the lender is in a position to say to the seller that future financing facilities will be withdrawn unless the seller attends to the complaint and takes greater care in the conduct of his business".

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Fricken hell Mantaxi that's same position as me, 1 thing bothers me though as I was led to believe my Dad was to be Guarantor not the recipient of the loan which by the way was paid to Advent so how the hell can he have no rights under s75 .

Except I've not paid nothing yet as the interest free period was up in March however I find this hard to swallow that there is no consumer protection under these circumstances we never received goods or services,

and as even adding the goodwill of BPF 3month I am left with 9month to complete an mcse + ccna it's impossible, and I only got as far as the first two exams. plus if BPF paid Advent for Dad he wasn't a student so why would they do that? none of this was explained. I understood a Guarantor to be only a back up if I failed to pay not the recipient of the loan and why would BPF pay Advent for a loan that the course was not being done by the person receiving it?

Real dodgy

I wasn't working at the time this got set up but cant live on fresh air so took a job after the promise of a job within 3months failed to transpire so that cut down the study time.

We have been well and truly stitched up and if BPF think I'm paying £11,000 for two books and a folder then they can think again this has got to be totally unfair I believe all in for this course it costs a massive fraction of this cost think it can be done for £1000 or less. :evil::evil::evil:

 

it seems to me that bpf have got the fos in thier pockets. my dad can't believe that he has no right under s75. maybe bpf knew this all along so made the advent salesperson get 2 different signatures thinking they would be safe. if that is the case that my dad has no right under s75 because he signed that agreement does this mean that because the advent salesperson did not sign my advent agreement ( states in thier t &c that no contract exists if not signed ) that i have no contract with advent, then why has bpf taken £4750 from my dad? :-x:-x:-x if bpf lawyers are quoting the terms of the contract at us then why is my contract valid when it states no signature no contract? i think there are others out there with advent contracts that have not been signed by the salesperson. maybe we can find out from hausfeld if this another way to go as well.

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hi guys ii have been going through y'all comments,,,,I'm going through the same situation like you guys for the last three months they been stressing me out so much I'm mentally getting tired of this. they been calling me with different numbers...when they called for first time i told them straight that I'm not going to pay for nothing and then they kept calling me n telling me to pay all that crap since then ain't pick up there calls and feels me like I'm wasting my time talking with em and now recently they been calling from different numbers...so gay lol plus i received couple of red notice saying that if you don't pay the arrears we will claim the all money that we payed to the advent i mean how the heck they can do that? guys I' gonna step in to the citizen bureau today I will let you guys know whatever I get from em.

 

Hopefully we will win the case..........keep in touch guys;)

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Hey all, can somebody tell what to look for on my contract that tells me (legally) whether or not I have a debtor-creditor-supplier agreement. In the parties section it just says them and me, just below this it says, "goods or services financed by credit-training course". At the bottom however, it says next to what is supposed to be a signature (signed for on behalf of BPF!), "retailer name-advent consulting ltd branch number....blah"

Am I right in assuming that as no money was payed out directly to me(the debtor), it was supposedly signed on behalf of BPF(the creditor) by an advent employee, and advent are the retailer(supplier) then this falls under what Barclays lawyers have said s75 applies to. Or..have they got out of that by leaving advent out the parties bit? Any ideas folks

Edited by gfunkasaur
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this makes good reading also I got his from.... House Of Lords Judgments - Office of fair trading (respondents)v.Lloyds tsb bank plc and others (appellants) and others (respondents)

20. The Committee distinguished "connected" from "unconnected" loans - foreshadowing the later statutory distinction between debtor-creditor-supplier agreements (s 12) and debtor-creditor agreements (s 13). The Committee described connected loans as involving situations where "the sale and loan aspects of the transaction are closely intertwined" and the connected lender and the seller, where not the same person, are "in effect engaged in a joint venture to their mutual advantage" (para 6.2.24). In paras 6.6.24-29 it concluded that in such situations the legal right which a buyer might have against his seller was not sufficient protection, observing that the majority of cases in which the buyer was likely to suffer were those where the seller was of doubtful repute and able to continue in business only because of the financial support received from the lender. In that light, the Committee recommended that the connected lender (creditor) should incur a primary liability for a supplier's misrepresentation or breach (para 6.6.26), along lines later reflected in section 75(1). It explained:

 

"6.6.29 In reaching this conclusion we have been influenced by the additional fact that if the delinquent seller is worth powder and shot it ought to be easier for the lender to put pressure on him to deal with the complaint than it is for the borrower. The lender is not likely to be so inhibited by expense from suing the seller; and in most cases proceedings by the lender would be unnecessary because the lender is in a position to say to the seller that future financing facilities will be withdrawn unless the seller attends to the complaint and takes greater care in the conduct of his business".

 

Now that is very interesting!

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I sent an email to Consumer Direct about an ex advent employee mentioning Barclays cut the funding and heres what i got:-

 

Dear Mr Mowat,

 

Thank you for your recent email dated 9th July.

 

Please allow me to apologise in the delay in replying to your email.

 

With reference to your enquiry, I have attached the further details you have provided to your case. Rest assured, all details are passed to Trading Standards for their intelligence purposes. Where bad practice occurs, there is potential for Trading Standards to take action.

 

I trust the above information is of some assistance to you. If you require any further advice, please do not hesitate to contact Consumer Direct quoting your above reference number on Tel No: 08454 04 05 06 our offices are opened Monday to Friday 8am - 6.30pm and Saturday 9am - 1pm. If this is not convenient please feel free to contact me at the email address below.

 

 

Thank you for your enquiry.

 

What i was thinking was cant we win this case by prooving that Barclays were the ones who cut funding for the course and we dont trust them so in essence we can't trust them with another training provider as we don't want to go through all this hassle again, then we could add to this case by using where they have screwed people in the past and the only reason why we accepted Barclays offer is due to the fact we had no idea about the company til we got treated this way.... then we can move onto the mis trust issue (ex barclays employee's having our info)

Edited by mugsymo
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