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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dissecting the Manchester Test Case....


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i am unsure on this point however that has not stop me before..........

 

 

In general terms the point is this the agreedment should have been laid before you to sign as laid out in the regs as per the act.

 

the terms should not be hidden but as per the act.

 

If they are hiden , must cases they are , the creditor is in trouble.:-)

 

I DO NOT BELIVE THAT THE MONEY INDUSTRY HAS EVER GOT OVER THAT.

 

 

KIND REGARDS TO YOU ALL

 

lilly

Edited by lilly white

 

 

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A very relevant issue to the Manchester Lead cases I'm afraid. I have picked up in the "small print" that there have already been additional hearings and addenda to the judgement handed down on the 23rd of December 2009.

 

I cannot find any definitive data to support this , yet HHJ Waksman has apparently handed down additional judgment material early in January plus there have been additional hearings early this month on the court listings.

 

Does anyone have any further information or detail please?

 

regards

oilyrag.:)

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Hi JonCris

 

I sincerely hope that you are not suggesting that I am the opposition, very far from it. I had picked this up whilst trying to find something else of relevance to do with business and credit cards. The court hearings before HHJW seem to have been 8th/9th of this month with judgments to be handed down in two to thee weeks.

 

regards

oilyrag.:)

Edited by oilyrag
typos
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I have one if you want it:)

 

Awww, thank you Vint :D

 

Agree SFU that`s why we seem to get a lot of "Visitors" viewing the site no doubt trying to make as much sense of it as us poor consumers

 

Not all "visitors" are the opposition :D

 

Sometimes a google search for something will list a a CAG post/thread.

 

Sometimes it will be a bona fide CAGer, like me who follows an interesting email notification from the link and simply forgets to log in:oops:

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You might all find this interesting - Debt-laden consumers face dangerous times - of course its the kind of line you would expect them to spin - note in particular the ref to s78 in particular - but its best we know what we are up against.

On the other hand there is this http://angliacreditissues.wordpress.com/2010/01/16/victory-over-lenders-unenforceable-credit-agreements-judge-waksman/

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Seriously fed up, Cartel do make a valid point though. It will make it extremely difficult for c/card companies in particular to amend their rates [or vary their T&Cs] if they cannot produce the original agreement. The flipside I suppose is that they cannot alter them down either.

 

Which raises a question to the experts.

If a financial institution wishes to alter its terms but does not have the original agreements of many of its clients, can it legally send out the amended T&Cs to those who it can include a copy of their agreement?

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I know this is slightly off topic but relevant all the same, does anyone have a link or copy of the EU regulations regarding data sharing and requiring individual consent etc?

 

Thanks in advance.

I think I put a link to it on here:

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/222663-cras-ocs-credit-ref.html

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i saw in yesterdays papers that the oft has recommended that debtors must be allowed to pay £1 per month on each debt for 6 months in order to overcome financial difficulties

 

that should p*ss a few creditors off

Not arf!

 

I also saw yesterday, that the ICO was warning people to check that the data sharing box was unticked when you buy online, or your data can be sharred with third parties.

 

Double standards or what!

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i saw in yesterdays papers that the oft has recommended that debtors must be allowed to pay £1 per month on each debt for 6 months in order to overcome financial difficulties and then what:eek:

 

that should p*ss a few creditors off

 

I had a few OC's accept either £1 or minimal amount but they continue to charge £12 + £12 every month so it wasn't worth it:eek:

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also saw in the MOS that creditors have agreed (although legistlation may be on the way) to now credit payments to the highest interest bearing parts of the account from now on

 

another money spinner choked off

 

Yep, seen CC firms saying it'll cost the industry 500million in just two years :eek:

 

my wallet bleeds for them ;-)

 

S.

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i am sure that wont be tolerated!!

 

What about the ones that say they'll freeze interest and charges after you've paid the token amount for 2 months:eek: I've given up with most of them now, confident my agreements or non-agreements are unenforceable:cool:

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Am I being cynical or is it not just a clever way to stop the debt becoming statute barred?

 

there is that yes.

 

also read that the oft reckon itll help 5000 people. damm sure there are more than 5000 that need this kind of help. and who is going to be responsible for running the sceme, some new better lending quango i believe.

 

s.

Edited by the_shadow
crappy mobile phone web editing :-(
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Am I being cynical or is it not just a clever way to stop the debt becoming statute barred?

 

no it was foisted upon them by the OFT under pressure from the govt and if they do not play ball they will legislate

 

its only 6 months- not enough to worry about SB

 

designed for those who have just got into debt and need some breathing space to sort themselves out (nothing to do with an election of course):rolleyes:

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There was a very scruffy, greasy looking guy from CCCS discussing it on TV, are they going to be the sole administrators?

 

I wouldn't trust any organisation that got all its funding from the banking industry.

Brooooooooooooooooooooooooooooooooooooooce's success's so far:

 

Capital One - 15% f & f saving £4,250

Barclaycard - 25% f & f saving £12,000

Blackhorse - reduced loan settlement saving £1,605

Cahoot - 15% f & f saving £2,740

MBNA - 20% f & f saving £26,800

Lloyds TSB 28% f & f saving £7,377

 

Total written off to date: £54,772!!!!!!!!!!!!!!

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