Jump to content


  • Tweets

  • Posts

    • more detest the insurrectional ex variety dx
    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

The Mbna Fan Club Thread


pompeyfaith
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5291 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 92
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Oh Dear, why does the Experian man register and post here.

 

Let's rattle his cage again, here is my response to him, it's starting to sound like a long playing record! If he's reading this, he may as well reply here!

 

Thank you for your last email.

 

You refer to "Legitimate purposes", but all that you have reported leads to the conclusion that the data subject has to have given permission, or that there is an enforceable agreement in place. You have to operate under the law of the land, not guidance from a quango.

 

There has to be a legitimate reason to hold financial data and without a contract, there can be no legitimate reason. Why do courts instruct the removal of data, when a contract or agreement cannot be found. Why do credit companies seek the subject's approval on their forms, to report data about you if it is not required?

 

You also mention: "This is further supported in law by the case of Tournier v National Provincial and Union Bank of England."

 

HOW? This does not show support you supposition.

 

Furthermore, you stated that, "The complaints maintain that the agencies only have permission to hold account information for the duration of a credit agreement and that once the agreement ends so does the consent to process information about it."

 

"The complainants’ argument is based on the assumption that the credit reference agencies need consent to process account information. This is not the case."

 

In fact, this IS the case, through the original creditor.

 

Moreover, you are factually inaccurate in claiming that, "For clarity, the individual who drafted the original template letters you quoted did not achieve the result you appear to be attempting to attain."

 

The result was that in the case to which you apparently refer, did actually achieve the result that they were attempting to attain. 2 backed down right away, the third also back down when an N1 was issued.

 

You also state that: I am fully aware of the case of Durkin v DSG Retail Limited and HFC Bank PLC but fail to see the relevance?

 

The case of Durkin held that a lender had a duty of care to investigate, in the event of a dispute, whether or not information supplied by the customer was correct in relation to a debtor-creditor-supplier agreement under Section 12 of the Consumer Credit Act 1974. This was in relation to a dispute between the debtor and supplier."

 

The relevance is that this refers to where there was an agreement in force.

 

Please remove the unlawful entries from my account.

 

I look forward to your due diligence in this matter.

Link to post
Share on other sites

Alisindebt, good work oh and the CRA response smacks of them being very worried indeed the sooner action is taken against these bandits at the highest level the better they should be taking step to put right their wrongs not trying to defend as that only serves to make there hole a bigger one

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

Link to post
Share on other sites

Let's rattle his cage again, here is my response to him, it's starting to sound like a long playing record! If he's reading this, he may as well reply here!

 

Thank you for your last email.

 

You refer to "Legitimate purposes", but all that you have reported leads to the conclusion that the data subject has to have given permission to the Original Creditor, or that there is an enforceable agreement in place. You have to operate under the law of the land, not guidance from a Regulatory body.

 

There has to be a legitimate reason to hold financial data and without a contract, there can be no legitimate reason. Why do courts instruct the removal of data, when an enforcable contract or agreement cannot be found. Why do credit companies seek the subject's approval on their forms, to report data about you if it is not required?

 

You also mention: "This is further supported in law by the case of Tournier v National Provincial and Union Bank of England."

 

HOW? This does not show support you supposition.

 

Furthermore, you stated that, "The complaints maintain that the agencies only have permission to hold account information for the duration of a credit agreement and that once the agreement ends so does the consent to process information about it."

 

"The complainants’ argument is based on the assumption that the credit reference agencies need consent to process account information. This is not the case."

 

In fact, this IS the case, through the original creditor.

 

Moreover, you are factually inaccurate in claiming that, "For clarity, the individual who drafted the original template letters you quoted did not achieve the result you appear to be attempting to attain."

 

The result was that in the case to which you apparently refer, did actually achieve the result that they were attempting to attain. 2 backed down right away, the third also back down when an N1 was issued.

 

You also state that: I am fully aware of the case of Durkin v DSG Retail Limited and HFC Bank PLC but fail to see the relevance?

 

The case of Durkin held that a lender had a duty of care to investigate, in the event of a dispute, whether or not information supplied by the customer was correct in relation to a debtor-creditor-supplier agreement under Section 12 of the Consumer Credit Act 1974. This was in relation to a dispute between the debtor and supplier."

 

The relevance is that this refers to where there was an agreement in force and its enforcability was not contested.

 

Please remove the unlawful entries from my account.

 

I look forward to your due diligence in this matter.

Vint

Link to post
Share on other sites

Vint

 

OK, next step.

 

 

The problem is that, irrespective of the law, these people just send out automated letters. This is what they sent me yesterday:

 

Further to your email of today, we reiterate our comments of our letter of 1st September 2009.

 

Closure of the account has been requested and we can confirm that no further action will be taken by us with regards to this matter.

 

We hope this clarifies matters.

OK,fine, but the matter is still recorded on the CRA files.

 

They will use techniques like this to skirt around the issue.

 

I have checked over many threads here and the system is always the same. They just fob people off with standard letters.

 

I have written to MPs about this and also regulatory bodies.

 

None of them seem to get a grip with the problem, nor do anything about it.

 

In turn, it allows the DCAs to go about their abusive business unchallenged.

 

What sort of society are we living in where this sort of abuse goes unchecked?

 

I guess the only way out of this would be for me to go to court on my own

Link to post
Share on other sites

  • 2 weeks later...
OK, next step.

 

 

The problem is that, irrespective of the law, these people just send out automated letters. This is what they sent me yesterday:

Further to your email of today, we reiterate our comments of our letter of 1st September 2009.

 

Closure of the account has been requested and we can confirm that no further action will be taken by us with regards to this matter.

 

We hope this clarifies matters.

OK,fine, but the matter is still recorded on the CRA files.

 

They will use techniques like this to skirt around the issue.

 

I have checked over many threads here and the system is always the same. They just fob people off with standard letters.

 

I have written to MPs about this and also regulatory bodies.

 

None of them seem to get a grip with the problem, nor do anything about it.

 

In turn, it allows the DCAs to go about their abusive business unchallenged.

 

What sort of society are we living in where this sort of abuse goes unchecked?

 

I guess the only way out of this would be for me to go to court on my own

Isn't there a new "class action law" coming out of europe soon ? and AIID your not alone . Best case senario they wouldn't want to risk a case going against them so would likey fold . Also how about if the original DN was unlawful and the account terminated . Would that make the information held incorrect and as account terminated they had removed their right to process your Data at that point ? Not to mention of course a CCA which doesn't exist !
Link to post
Share on other sites

Isn't there a new "class action law" coming out of europe soon ? and AIID your not alone . Best case senario they wouldn't want to risk a case going against them so would likey fold . Also how about if the original DN was unlawful and the account terminated . Would that make the information held incorrect and as account terminated they had removed their right to process your Data at that point ? Not to mention of course a CCA which doesn't exist !

 

Not sure about the class action thing but certainly I agree with your other points. However, Lowell's say that they will not remove the DRA entry. Even Experian are on the side of Lowell's (what an incestuous industry this is!). They keep bullsh**ng about not needing a signed contract, etc.

 

Anyway, I have reported it to the ICO and they are invetsgating it. Maybe they are also in that same bed?

Link to post
Share on other sites

Not sure about the class action thing but certainly I agree with your other points. However, Lowell's say that they will not remove the DRA entry. Even Experian are on the side of Lowell's (what an incestuous industry this is!). They keep bullsh**ng about not needing a signed contract, etc.

 

Anyway, I have reported it to the ICO and they are invetsgating it. Maybe they are also in that same bed?

The class action was mentioned by someone this morning in a bank charges thread will try to gather more info . I think you said before in one of your posts the court route may be the only way . Be interesting to see if a solicitor would take this on in a conditional fee arrangement would at least give indication as to likelyhood of success ?
Link to post
Share on other sites

The class action was mentioned by someone this morning in a bank charges thread will try to gather more info . I think you said before in one of your posts the court route may be the only way . Be interesting to see if a solicitor would take this on in a conditional fee arrangement would at least give indication as to likelyhood of success ?

 

Thee problem in all of this is that I live and work abroad, have done for several years. I was just trying to clan up my credit file. It will be clean in around 18 months as the defaults were several years ago.

 

These jokers don't give up without a fight, but I challenged them for years and had the 10500 quid wiped out.

 

I have made a donation to this site for thanks in helping me write off the debt.

 

the least that i can do in terms of helping back is to try and get the CRA files cleaned up. It is with the ICO at the moment.

 

I will let you know what happens.

Link to post
Share on other sites

Al, have been following your posts for a while now;) You are I think fortunate to be living abroad, and I understand that your gripe is with clearing your credit record.... I actually don't bother too much with that and I think, in the near future, nobody should be either!;)

Link to post
Share on other sites

Al, have been following your posts for a while now;) You are I think fortunate to be living abroad, and I understand that your gripe is with clearing your credit record.... I actually don't bother too much with that and I think, in the near future, nobody should be either!;)

 

I think you are right. I suppose after the euphoria of getting the debts wiped clean, I got carried away with seeing how far i could push the system. However, I hope the information was of use to some readers, especially in my earlier threads as i battled to get CCAs, then found that one had been lost, another account was closed when i pointed out a prior dispute with the OC, etc and eventually I managed t write off the debts. But thanks for the advise, yes, the only outstanding issue is that the CRA stuff is with the ICO people now and and i will do one last report to let you all know the outcome once I get a response.

Link to post
Share on other sites

  • 3 weeks later...
I think you are right. I suppose after the euphoria of getting the debts wiped clean, I got carried away with seeing how far i could push the system. However, I hope the information was of use to some readers, especially in my earlier threads as i battled to get CCAs, then found that one had been lost, another account was closed when i pointed out a prior dispute with the OC, etc and eventually I managed t write off the debts. But thanks for the advise, yes, the only outstanding issue is that the CRA stuff is with the ICO people now and and i will do one last report to let you all know the outcome once I get a response.

 

Actually, by way of feedback, I report as follows. My accounts defaulted in 2005 and were registered as such with the CRAs such as Experian.

 

Today, I checked my references and note that, mysteriously, the default dates have all changed to August 2009! This must be my punishment for daring to write off the debts but also for daring to change my credit file.

 

Clearly, the banks and DCAs are in a very cosy bed with the CRAs.

Link to post
Share on other sites

Actually, by way of feedback, I report as follows. My accounts defaulted in 2005 and were registered as such with the CRAs such as Experian.

 

Today, I checked my references and note that, mysteriously, the default dates have all changed to August 2009! This must be my punishment for daring to write off the debts but also for daring to change my credit file.

 

Clearly, the banks and DCAs are in a very cosy bed with the CRAs.

Hi Alisin [ a warmer place than here ] as i understood it you could only be defaulted once for an account ? after all is a DN not for breach of original agreement . Once DN given and full amount demanded you havn't a regular payment or an agrement to breach ?

Can you SAR the cra's and DCA'S / OC's or even 31.16 them . Of course they know your not in UK to fight your corner . Perhaps after case is together you could nominate someone to fight your corner in court a family member or maybe a cagger would be willing . If its even allowed ?

Link to post
Share on other sites

Hi Alisin [ a warmer place than here ] as i understood it you could only be defaulted once for an account ? after all is a DN not for breach of original agreement . Once DN given and full amount demanded you havn't a regular payment or an agrement to breach ?

Can you SAR the cra's and DCA'S / OC's or even 31.16 them . Of course they know your not in UK to fight your corner . Perhaps after case is together you could nominate someone to fight your corner in court a family member or maybe a cagger would be willing . If its even allowed ?

 

OK, I need to make a correction here. When I went on the Experian site today, it was partly down for some maintenance, which is where I got the earlier figures from. When it was back up, the system then changed to the original default dates of 2005, and the entries for August 2009 are just updates. Therefore in around 18 months the 6 year mark is reached and the entries will be removed.

 

By the way it's winter here also, but not quite as cold as the UK!

Link to post
Share on other sites

OK, I need to make a correction here. When I went on the Experian site today, it was partly down for some maintenance, which is where I got the earlier figures from. When it was back up, the system then changed to the original default dates of 2005, and the entries for August 2009 are just updates. Therefore in around 18 months the 6 year mark is reached and the entries will be removed.

 

By the way it's winter here also, but not quite as cold as the UK!

Knew i should have paid more attention in geography :D
Link to post
Share on other sites

Actually, by way of feedback, I report as follows. My accounts defaulted in 2005 and were registered as such with the CRAs such as Experian.

 

Today, I checked my references and note that, mysteriously, the default dates have all changed to August 2009! This must be my punishment for daring to write off the debts but also for daring to change my credit file.

 

Clearly, the banks and DCAs are in a very cosy bed with the CRAs.

They cannot do that. Once the Default is on the CRA, all that they can do is update it. The 6 years runs from 2005.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...