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    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which basically says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
    • where was this PCN:? please complete: pers i cant see the point in an sar yet await/if they ever send a letter of claim. as long as you've not moved since 2022 you are OK to totally ignore . dx  
    • ah this is a B2B PCP then as your are sending the SAR as a private individual and not as repping the co. you need to prove to them. unfortunately, i think that will also reset the 30 days. dx
    • Customers who opened HSBC's one-year fixed rate Isa say they have been unable to see the new Isa they opened or the money they transferred in.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Council tax exemption


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We rent a small housing association property and pay council tax at present, however we are thinking about living for a few months on a permanent basis in our touring caravan before deciding whether to give up the council flat. The idea is to try and pay off some times as we will be better off financially living in the caravan.

At present I only have temporary work and rely mostly on the wife's income as it is difficlut getting any work when you are over sixty and have a disability. Unfortunately as she works more than 24 hours a week so we can't claim any benefits and besides I hate jumpinmg through hoops to get a few pounds.

As we will not be living in the flat what is the general stance that councils take on an unoccupied but furnished property? We can easlily prove that we are living in the caravan and as it is in a different council area altogether IMHO there should be no issues.

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The "Council Tax: A Guide to Your Bill" leaflet states:

 

"Dwellings are exempt for a limited period if they are:

 

• dwellings which have been unoccupied and (except in the case of dwellings owned and last occupied by a charity) unfurnished, for up to six months;"

 

There does not seem to be any more information about there being conditions on reasons why the property is unoccupied. Councils seem to ask what the future use of the property is rather than why it is currently unoccupied. Info needed does seem to differ between Councils. My Council doesn't even ask what is happening to the property in future. All they want is a signed declaration that the property is unoccupied and unfurnished.

 

You would need to check your tenancy agreement to see if there are any clauses about leaving the property unoccupied for a period of time. As obviously they could apply to the Court for a warrant of eviciton if you break your tenancy conditions.

 

Even if it is not stipulated in your agreement you should tell them you are going away. Most organisations do some sort of unannounced tenancy checks or a neighbour may mention something about the property being empty to the Housing Officer. So you may come back to find court proceedings against you or even that you have been evicted as they have not been able to get hold of you. Even more likely if the property is unfurnished as it will be assumed that you have abandoned the property.

 

It could be argued that the property is not your only or principle home if you are going to be away for a period. But I think this would only really stick if this was going to be a regular thing and you were not working away from home, etc. In the end it would be up to the legal advice given on whether an eviction would be pursued and then to the Judge as to whether it would be granted.

 

The other thing you would have to consider is that if the property is obviously not lived in you may come home to find squatters have moved in. Then you would have to stay in temporary accommodation (probably B&B) until the matter can be sorted. Squatting is more of a problem in some areas than others.

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