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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Council Tax Valuation moved my band up - Chances for appeal?

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Hi, I bought my current house in December 2021.

The house is a 1996 build but an extension was built in 2001, so way before my time and the previous owners' as well.

I just got a letter stating that because the extension had not been featured in the original banding my band would be going up (C to D). I am told I can appeal.

Needless to say I am not very happy about this, as my mortgage payments are already going up by 60% very soon (thanks Liz!) I feel kinda cheated that soonafter moving in they are raising the price.

Have looked up the banding of other houses in my street and it's a real mixed bag. For houses of similar values (according to Zoopla) it's a 50/50 mix of C and D. There are even houses with more value that are still flagged as C.

Does an appeal have any chances of success?

  • How do you calculate the 1991 value of a house that didn't exist in 1991, with a further extension...?
  • If that extension has existed for 20 years shouldn't there be a statute of limitations? Can I argue the banding was established by its long duration?
  • DId the owners in 2001 neglect their duty when building the extension? 
  • Is mortgage and energy bills increase a valid reason to ask for a stay?

Appreciate the time to leave your opinion.

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Thanks for these, the tool to calculate '91 value is pretty good. I think I can appeal on the grounds that many neighbouring properties of a similar size are in the lower bracket.

I'd have thought that the fact that the property has existed for 22 years under a specific band would be a strong argument, but it was shocking to read how haphazardly the banding was originally done, and that it's never been properly organised ever since. Shocking from a self proclaimed world-leading economy...

Either way I'll be discretely checking out neighbouring properties and building up a list for my appeal. I'll do this discretely and make sure my numbers line up, as if I screw up every single neighbour's bills might go up instead of mine going down 🥴

If anyone has experience going through the process and would like to give some hints, I'd very happy take a few!

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No, I received a letter out of the blue saying my house would be re-evaluated, then 2 weeks later, this.


Edit: and the reason they stated was because of the extension works that were done on the house. Funny that they would notice now. Maybe the council is scraping the bottom of the drawers for extra cash...

Edited by Kyosanto
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Vaguely remembered a friend going through this, so did a search...



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That's interesting @Nicky Boy, I didn't know that.

The information on the link concerns Scotland but the equivalent legislation for England is in the Council Tax (Alteration of Lists and Appeals) (England) Regulations 2009 and I imagine the same procedure is followed. 

As far as I can see @Kyosanto there is no obligation on the owner to notify the VOA when making building alterations so the owner in 2001 has not failed in any duty to notify.. And I'm certain that the VOA will not consider rises in mortgage and energy bills valid grounds of appeal. Still, include it your appeal and see what they say.

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Hi all. Is there a way I can easily check historical banding for my property or do I need to write to the council/Valuation office?

I somewhat suspect that the C banding was attributed post expansion and that it would have been a B before.

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Cant you check with a long established neigbour ? Council tax bands are based on property values as at 1st April 1991.



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