Brent council - Newlyn collection

[philmycoke]

Please help,

 

direct debit of my council tax was missed and I called straight away. They recalculated my direct debit and changed the amount.

 

However as the missing payment was not sorted on the system as unpaid or paid or missing THAT payment was not part of the new direct debit agreement.

 

Now I am being asked to pay that through "DO NOT IGNORE" payment reminder.

 

I pay my direct debit as usual plus £214.99 by the 28/08/2019. I do not have that.

 

I was advised to wait until the 28/08/2019 and get a summons.

When I get the summons to call back to setup a new payment plan or payment plan for the summons plus £214.99.

 

the question is - what is the right course of action.

Shall I wait for summons, can I call them and say something else?

 

Ali

 

[dx100uk]

summons will get you more money added on [ the cost of the summons]

phone and pointout THEIR mistake.

[philmycoke]

I DID THAT.

She said as it was not calculated in when i called to amend the DD she cant do anything.

it has to be paid separately.

 

Ali

 

[London1971]

Of course the customer service agent can't (or can't be bothered) to do anything.  Run it past your local councillor,  find the details on Google, send a quick email and it sounds like the sort of thing they can sort for you before tea time.

[philmycoke]

Dear Ali

Thank you for your email duly received. 

I do apologise for the inconvenience this has caused you. 

I have changed your direct debit plan to a 12 month plan and your 
instalment plan will run as follows:

12 August 19 - £240.59
12 Sep - 12 Mar 2020 - £242.00 per month

A revised bill will be issued to confirm this.

Please ensure relevant funds are available upon collection.

Should you have any further queries please do not hesitate to contact 
us.

[dx100uk]

so sorted then?

 

dx

 

[philmycoke]

yes. u wanna see what i wrote to them?

i find it funny how tbh.

[philmycoke]

Help please,

I got a letter week ago for summons on 9th for unpaid council tax.

i have not being paying as i have not been working or claiming UC.

i sent them 2 emails. each time they sent me a letter.

the lady whom i am in touch with now says shes never had an email form me.

i am pleading with her to give me until 30th of march or setup a direct debit so i can pay some arrears off and soon as i am back in work i will pay off the debt.

this morning she said to stop any enforcement action i must pay full amount of arrears.

Spoke to them.

now i got until 28th to pay it all off or they will bypass the court and go straight  to bailiffs.

please help

[Nicky Boy]

Hi,

I'm not an expert, but there's a hint of panic in your posts, so I'll just rtry to reassure you until someone more knowledgable answers.

 

Bailiffs can only ever become involved if a court instructs them, so the council can't "bypass the court".

 

I'm sure an expert will be along to advise further. (they're all volunteers, so fit this stuff in around their regular lives.

 

Good luck.

[dx100uk]

Bailiffs on ctax liability orders? can't really do anything.

There is not right of forced entry.

The worst that happens is they send a notice of enforcement @£75 giving 7 days to pay, then turn up and add a further £235 . 

their total fees are £310. No matter how many times they turn up or write

dx

[philmycoke]

notice of enforcement

date is 18th april

pay or arrangement date is 5th of may.

what i need is end of may or beginning of june to find funds or set up arrangement. that is all i need.

now that my repossession date is cancelled do i inform them of this? how can i buy more time.

do i inform them the property is up for sale?

i will know by end of may if i can pay them or not.

[dx100uk]

get breathing space done.

problem gone.

 

 

[London1971]

Brent council have zero interest in putting you into poverty and allowing you to lose your home, I hope you realise that, despite the fact that the council contact centre, finance department and Bailiffs will tell you otherwise.

 

That is the reason why you need to speak to / communicate with the right people, who in your situation is your local elected councillor. Fortunately their details are on Google, email and mobile number. Give them an email and a call, explain your situation and what you can afford to pay per month, and all of this could be resolved by tea time.  

[philmycoke]

everyone is so awesome on here. wow.

 

thank you all, on all my posts.

[philmycoke]

After the last help i got. i had a payment plan in place for £100.

they were supposed to call me or text me day before another £100 to setup a re-ocurrying payment on my card.

by mistake i threw away their contact details.

i was waiting and no text message from them.

this morning mr foster from newlyn bailiffs  came and said i have to pay the full amount as i have defaulted on the payment.

i told him all i can afford is the £100.

he kept insisting and then told me, to call him and gave me his number on a letter.

All i can afford is the £100.

i showed him my phone and there is no text message from them.

please help asap.

As hes saying they going to come back and take items from the house.

 

 

[philmycoke]

jsut got on breathing space for all my debts.

fantastic. thats all i needed.

[Homer67]

There's no right of entry for Council Tax debts so the Bailiff is not allowed to enter your home without permission from you.

 

So we need to know more details about the debts and how Newlyn are acting, as baliffs or DCA?

[philmycoke]

enforcement agent had a cam, vest and very aggressive. the letter he gave me has a 24 hour removal notice on it.

the letter itself talk about "full payment now required" and your goods maybe removed if you do not make payment.

"i have attended today with the intention of "taking control of your goods" etc.

i spoke to step change asap.

now i got breathing space,

i called him. he goes i know all about that, you need to pay.

i dont know what to do now.

breathing space begins tomorrow

[unclebulgaria67]

Follow the Breathing Space process and write to the Council owed the tax to confirm that you have signed up to Breathing Space.  Newlyn and Council will want something in writing from the people that arranged Breathing Space, so hopefully you will have this available to send soon.

[dx100uk]

old and new threads merged.

just remember the advice given earlier regarding the bailiff.

  

On 06/03/2023 at 11:40, dx100uk said:

Bailiffs on ctax liability orders? can't really do anything.

There is not right of forced entry.

The worst that happens is they send a notice of enforcement @£75 giving 7 days to pay, then turn up and add a further £235 . 

their total fees are £310. No matter how many times they turn up or write

dx

 

stuff his removal notice!!! nothing he can do ignore

have you a car?

 

[philmycoke]

no car, it was a rental when i had my pco licence.

 

now i will apply for new one.

[dx100uk]

then stuff all they can do.

simply ignore the bailiffs they'll hand the debt back to the council.....eventually.

[London1971]

Did you contact your local councillor as I advised?

[philmycoke]

hi guys.

my previous issue with newlyn is on a monthly payment plan.

this is what they sent me for this years council tax. i have not got any communication form anyone regaeding this. so all of this is out of the blue.

i tried to call the number and apprently it is closed until monday.

please SEE attachment, is this a court order, aka force entry and take my items or is it one of the fake, aggressive letters they send and give.

it was posted. no knock on the door.

when you get something like this it is always scary. good news is i will be in a job asap hopefully in few weeks so i can forget the 15 months of hell.

 

thanks

20230902_134649.pdf

[dx100uk]

there is no right of forced entry on ctax debts

its the same as you got before simply a removal notice of anything outside like a car in your name or your doorstep.

threads merged for history

dx