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    • The "grief tech" firms helping users create talking avatars of their dead relatives.View the full article
    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Claim Stayed – Due to Unenforceable CCA Test Cases.


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IMHO, I believe that the majority of posters on CAG are above board and genuine; they just want to sort out their problems...

 

However, there clearly are some deep trolls on CAG, not much that can be done about that, apart from avoiding them

 

Just be cautious with regards to receiving PM's from unknown or, untrusted members.

 

Common sense really!

 

Carry on fighting Guys.

 

AC

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Drat you’ve caught me out…..yes I admit I was recruited straight from Cambridge to the MI8, a banking based secret policing unit aimed at consumer oppression and misguidance. I spent 25 years in a normal career just to allow me the chance to appear as an ordinary person and build a credit history and credit file. I even managed to build a successful business and part of me wanted this to continue however I knew deep down that my true vocation was debtor persecution so I did a poor deal and allowed my business to collapse. This gave me the opportunity to preset my self as a debtor with over £80k in debt and I even allowed one DCA to get a default judgement just to make it look convincing.

 

It wasn't easy I went from a new BMW to a 10 year old ford even took my children out of private education but the cause was worth this pain to my family. then,2 years ago I was able to infiltrate CAG and even managed to even fool some of the site team including pt who entered into private correspondence to help me with my court case against 1st credit , obviously being a Cambridge undergraduate I was able to learn about consumer credit law very easily however I would post the most basic questions in the early days just to make it look like I didn’t really know…lol……I even helped others with letters, defences and companies I supposedly had “dealings” with such as Marlin and Cabot this gained build a good level of reputation points and my deception was complete until now…

 

Damn you B3rty - just submitted my defence based wholly on your threads..........if only i'd known sooner :D

 

M

 

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IMHO, I believe that the majority of posters on CAG are above board and genuine; they just want to sort out their problems...

 

However, there clearly are some deep trolls on CAG, not much that can be done about that, apart from avoiding them

 

Just be cautious with regards to receiving PM's from unknown or, untrusted members.

 

Common sense really!

 

Carry on fighting Guys.

 

AC

 

agreed.

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Weren't we at Cambridge together?

 

Highly likely lol.

 

But on a serious note.........

On a serious note debate is healthy and just because someone has a differing view or asks questions doesn't mean they are not all genuine....all it takes is a little look at early posts to get a feel for that person and its quite interesting how most of us come here pretty ignorant then over time build a knowledge base and a mind set that's a million miles away from those early days.

This is soooooooo true. I make a strong point of checking out the threads (and advice and help given) of all that help and advise me. I read my own early posts with horror about how little i knew even though i'd been reading threads as a 'visitor' for some months. And some of the best advice i've found on this forum is by reading 'debates' on other threads as it usually gives you a wider view than single source advice. Everyones experience on here is personal to them and them only - then you join CAG and you realise the benefit in sharing that experience and before you know it you're the one giving advice lol. So i'm also for debate and it's up to the individual reading that debate as to whether or not they use the information.

 

M

Edited by MandM
typo

 

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Hi,

Just one more point. For those of you that are new to CAG always post unsolicited PM advice on your thread, hopefully you will get confirmation from one of the site team that the advice is sound.

LIBM

DCA’S will try and hoodwink you left, right and centre. Always remember slowly slowly catch the monkey!

Edited by letitbeme
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Hi,

Just one more point. For those of you that are new to CAG always post unsolicited PM advice on your thread, hopefully you will get confirmation from one of the site team that the advice is sound.

LIBM

 

DCA’S will try and hoodwink you left, right and centre. Always remember slowly slowly catch the monkey!

 

Well said mate.

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Hi,

Just one more point. For those of you that are new to CAG always post unsolicited PM advice on your thread, hopefully you will get confirmation from one of the site team that the advice is sound.

LIBM

 

DCA’S will try and hoodwink you left, right and centre. Always remember slowly slowly catch the monkey!

-------------------------------------------

Having fought Natwest now for 20 years, I'm pleased to see that there's now so much more informed debate into Consumer Credit Law these days, thanks to sites like CAG - whereas when I set out I was treated as a trouble maker by many, and not just by those who worked in the credit industry. However, where I did benefit from my own research - where I was guided by the (then) fantastically "open and helpful" team at the OFT - (they're very guarded, defensive these days) and which benefit I believe would assist others who are keen to understand (and to even further) this important are of the law is to read Lord Crowther's white paper from 1971 "Consumer Credit - Lord Crowther - Report of the Committee [Command 4596])" that preceeded the Consumer Credit Act and from which report Francis Bennion drafted the Act, replete with all its areas that cause bafflement IF one hasn't read the white paper !

He particularly criticizes the Common Law for the very same reasons that appear on this site every day !

Unbelievably, it's "out of print" (that'll give the conspiracy theorists something to eat for breakfast !) and any search I've tried only comes up with references to my own site www.ruinedbynatwest.com. Why is it not referred to by the bench in the (otherwise) very difficult cases they appear to grapple with - the Report makes it all quite plain - where the benefit of the doubt should go.

I say that because at the moment the benefit ends up with the trader in the majority of cases - where the non-application of the Consumer Credit Act serves as "An enactment for the protection of Creditors" (in eg Story) instead of the CCA's stated claim that it is "An Enactment for the protection of Debtors".

 

I'm waiting for the chance to ask the Courts why is works (or doesn't work) like this where the white paper is very clear ?

 

So, how do we go about getting this highly relevant white paper back where it belongs - in the thick of the fight ! It's as pertinent and crisp as it ever was.

 

HELP !!!!!!!!!! IS THERE ANYONE OUT THERE !!!

 

John Story smilie.gif

 

First Defendant Natwest V Story & Pallister (CA May 7 1999)

Edited by ruinedbynatwest
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------------------------------------

" A.C." ? "Angry Cat" ???

More like "T.C." !!!

 

Thanks Top Cat !

 

This Hansard Report from 1972 really is a MUST READ ! Lengthy, but still spot-on.

 

Just goes to show, dunnit ?

20 years and I never found that little "chat".

I ask one question on CAG and Voila !

 

On Crowther - he was quite a character, a heavyweight economist who was committed to (here, Consumer) education. Here's a quote from the man himself,

 

"It has been said that there are two aspects of education, both necessary. One regards the individual human mind more as a vessel, of varying capacity, into which is to be poured as much as it will hold of the knowledge and experience by which human society lives and moves. This is the Martha of education and we shall have plenty of these tasks to perform. But the Mary regards the human mind more as a fire that has to be set alight and blown with the divine afflatus. That also we take as our ambition."

 

 

John Story smilie.gif

 

www.ruinedbynatwest.com

Edited by ruinedbynatwest
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Have read through this thread with great interest.

 

I absolutely endorse the view, posted above, that the onus should be on the claimant (who starts proceedings) to prove what he is claiming, not for the defendant to disprove it. In this case by claimant I mean creditor / bank / credit card company and by defendant I mean debtor / consumer.

 

Somehow this onus has shifted, it now seems that the debtor is the one who carries the burden of proof, that in many cases it is now the debtor who is forced to disprove what the creditor is claiming - even where the creditor does not have the legally required paperwork.

 

That is wrong on so many levels, not least legally. There is a fundamental human rights issue here, an abuse of rights granted to the individual. I've read some posts about the Francovich ruling, which I must admit I don't fully understand, but hopefully others can.

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Have read through this thread with great interest.

 

I absolutely endorse the view, posted above, that the onus should be on the claimant (who starts proceedings) to prove what he is claiming, not for the defendant to disprove it. In this case by claimant I mean creditor / bank / credit card company and by defendant I mean debtor / consumer.

End Quote

 

-----------------Thanks for that, dp77 !

When fighting Natwest V Story & Pallister ("Story") back in the mid 1990's we saw the burden of proof shift from the plaintiff (Natwest) to us (defendants) - the early papers included one issued from the Court which read "Did the CCA apply to the borrowings at any time and if so, when? - was somehow changed (at some point) to us needing to prove to the criminal burden of proof (100%) in the common law, that a strict refinancing term existed ! In other words, in Story, Natwest, to the judge's knowledge, documented nothing with the result that our pleadings in our witness statements of "Oh yes we did", were disregarded to the Judge's satisfaction when Natwest simply countered "Oh No you didn't" - even where existing agreements were regulated and where the bank had not written anything in relation to those regulated agreements. The bank's silk, Andrew Smith QC admitted that the Act applied but that was ignored by the Court !

 

The bank had destroyed its main investigative files, (which included its own analysis of the CCA -item 151 in the discovery list) at a time when the Court asked for it, reasons given for the destruction "due to constraints of space" !!!

 

HHJ Jack QC shook his head, but he allowed the bank the benefit of that destruction, when he knew that the Bank of England and the OFT were waiting to see it under their own regulatory powers.

 

 

As I'm saying here, the bank found it easy to deny what had been agreed verbally, and it's denial to the Court was REINFORCED by the lack of written evidence. Because much was not documented and then because much was destroyed, the Judge found very little reliable evidenece where he presumed that we were "won't pays", itself offensive to the very mainstay of the CCA which presumes correctly that the bank was up to mischief, where the CCA provides that (most) regulated agreements must be evidenced in writing to be legally enforceable to protect the consumer by default and not the other way round when the form of the agreement is faulty.

 

The CCA is entitled "An enactment for the protection of Debtors" but we increasingly see it has become "an enactment for the protection of creditors" for the very eason you raise dp77 where the burden of proof is unfairly shifted onto the consumer - the Act presumes that unwritten or "improperly executed" agreements are mischievous - but it does so in the knowledge that the creditor, with his superior resources, will learn from the odd refusal, and will take the loss in the knowledge that he can spread it over his business.

John Story smilie.gif

 

www.ruinedbynatwest.com

Edited by ruinedbynatwest
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Hi there, the preliminary hearing in Manchester is to determine several legal principals. 13 cases have been chosen and all other cases are stayed pending the hearing. The Trial window is scheduled for March 2010.

 

HHJ Waksman has said that he does not consider himself bound by the McGutherick case as he is sitting in the Mercantile court.

 

Will try and update later on in the week

 

http://news.bbc.co.uk/1/hi/business/8365018.stm

Edited by letitbeme
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Hi there, the preliminary hearing in Manchester is to determine several legal principals. 13 cases have been chosen and all other cases are stayed pending the hearing. The Trial window is scheduled for March 2010.

 

HHJ Waksman has said that he does not consider himself bound by the McGutherick case as he is sitting in the Mercantile court.

 

Will try and update later on in the week

 

BBC News - Credit card debt cases face showdown

 

Do you know if any of the cases were looking into when no original agreement is available i.e. lost, destroyed etc.?

 

I read somewhere that nobody was disputing that it could not be enforced (pre April 2007) in such a case but I am sure someone mentioned they might look into if it was an Unfair Relationship as per the new CCA 2006 terms.

 

An agreement being unenforceable is one thing, doesn't g'tee getting them off your back but an unfair relationship ruling should.

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Do you know if any of the cases were looking into when no original agreement is available i.e. lost, destroyed etc.?

 

I read somewhere that nobody was disputing that it could not be enforced (pre April 2007) in such a case but I am sure someone mentioned they might look into if it was an Unfair Relationship as per the new CCA 2006 terms.

 

An agreement being unenforceable is one thing, doesn't g'tee getting them off your back but an unfair relationship ruling should.

 

I believe MBNA lost a test case in Manchester today where they could not produce the original agreement.

They also threw in the towel on two cases yesterday in the same court

MBNA settled both cases and agreed to pay costs, one balance was 11038 pounds and the other was 6200 pounds :grin:

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Dec

01Success over MBNA

Written by Andrew | Filed under In the News | No Comments

 

MBNA capitulates just hours before the trial begins!

 

Two clients, two credit cards with balances totalling £17,256 and one claims management company determined to champion for the consumer.

 

Credit Issues had brought legal proceedings against major credit card lender MBNA for what they believed to be significant failings in their obligations under the Consumer Credit Act. However just hours before the trial was due to commence at the Manchester Mercantile Court Credit Issues’ nominated solicitors for the case, BPS, were contacted by a representative from MBNA asking what it would take for these cases to ‘go away’.

 

The answer was simple, ‘what is right for the client’ and in this instance that resulted in a full write off of the outstanding balances, a total of £17,256.

 

Credit Issues are at the leading edge of the claims management industry with what is believed to be the most advanced legal argument of any CMC. Legal Services Director, Lee Lipson, comments ‘Today’s result is a signification move towards forcing lenders to accept responsibility for what we believe to be serious failings. In this instance it was clear that the lender, MBNA, had failed to comply with the regulations and has resulted in the clients having a substantial sum written off. We would have liked to have met them in court today however the right outcome for our clients has been achieved and we are celebrating.’

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I believe MBNA lost a test case in Manchester today where they could not produce the original agreement.

They also threw in the towel on two cases yesterday in the same court

MBNA settled both cases and agreed to pay costs, one balance was 11038 pounds and the other was 6200 pounds :grin:

Thanks for info Axiom may I ask where info came from and do you have case ref numbers?

G

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Dec

01Success over MBNA

Written by Andrew | Filed under In the News | No Comments

 

MBNA capitulates just hours before the trial begins!

 

Two clients, two credit cards with balances totalling £17,256 and one claims management company determined to champion for the consumer.

 

Credit Issues had brought legal proceedings against major credit card lender MBNA for what they believed to be significant failings in their obligations under the Consumer Credit Act. However just hours before the trial was due to commence at the Manchester Mercantile Court Credit Issues’ nominated solicitors for the case, BPS, were contacted by a representative from MBNA asking what it would take for these cases to ‘go away’.

 

The answer was simple, ‘what is right for the client’ and in this instance that resulted in a full write off of the outstanding balances, a total of £17,256.

 

Credit Issues are at the leading edge of the claims management industry with what is believed to be the most advanced legal argument of any CMC. Legal Services Director, Lee Lipson, comments ‘Today’s result is a signification move towards forcing lenders to accept responsibility for what we believe to be serious failings. In this instance it was clear that the lender, MBNA, had failed to comply with the regulations and has resulted in the clients having a substantial sum written off. We would have liked to have met them in court today however the right outcome for our clients has been achieved and we are celebrating.’

 

Interesting result but doesn't this defeat the object of having test cases?

How can any precedents be set if the creditors run away?

Great result for the debtor but this isn't what was supposed to happen, surely!

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