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Working Tax Credits query


Bearington
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Hello all.

 

I applied for working tax credits back in June and heard nothing from them until yesterday - They've sent me a form asking me to confirm my name (which is spelt completely wrong AND has a few extra letters in it), my address and my national insurance number.

 

Anything to worry about or just extra paperwork I have to deal with?

 

Thanks in advance

 

Bearington

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Hi ya

 

I too had the same fantastic customer care. 7 weeks after I claimed I called to ask what was going on only to be told we havent got your partners national insrance number (They did as I had photocopied what i sent!) They are pants, I then called later on and they said the same thing !!! I was left with no money for 2 months and then they didnt back date it as they said they would !

 

It looks like they may have a few people with the same name as you and are trying to match you up correctyly. I shouldnt worry or if you are give them a call (If you can get threw!!)

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