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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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what should i do, capquet upping payments.


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I've been paying a debt with capquest at £45.00 a month which i'm struggling to pay at the moment.

I've recieved a letter from them that they've done a review of the case and want to up payments from £45.00 to £54.Well they're telling me they're upping the payments.

I can't afford this as i'm paying other debts off too at the moment and my monthly outgoings on debts which i'm paying are more then half of my montly income as it is.

Could you advise on what i should do as i know if i phone them they'll tell me the usual that they won't reduce the payments.

I owed them over £700 when they started collecting this debt and now owe £270.so i've paid a good chunk already without defaulting.

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How are you making the payments?

 

What type of borrowing was it? A credit card?

 

The usual advice around here is:

o do not talk to them on the phone - everything to be done in writing;

o don't use direct debits - standing orders are better as they put you in control.

 

Mike

Edited by MikeBigg
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I'm paying by bank transfer,they wanted to set up a direct debit but i told them politetly where to go,as i have friends who have delt with these before and upped payments on them without prior notice,and took alot more then they should have.

It's for water rates for severne trent.

What should i put in the letter as i'm not brilliant about getting the point across and can be too nice?

Thanks for your replys.

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Try this template of mine.

 

 

Capquest Address

 

Reference Number: XXXX

 

Date: Todays date

 

Dear Sir/Madam,

 

I write with reference to your letter/phone call on **DATE**.

 

Unfortunately I am unable to increase payments at the present moment in time and I am unable to pay the account in full either.

 

I am willing to set up a standing order if you would kindly send me a Standing Order Mandate or reply with your account details.

 

I await your prompt reply.

 

Yours sincerely,

 

Edit to suit, do not sign, send by Recorded Delivery and good luck.

:cool::cool: Blondmusic :cool::cool:
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You could always thank them for the opportunity to review your finances, and tell them you've realised you can't afford the present payments and you're reducing them to £35 per month.

Seriously, though,YOU tell them what you're going top pay. They don't tell you.

PS

You don't have a mandate for a standing order. You set that up with your bank. NEVER give a DCA your bank details or arrange a Direct Debit. Some have been known to clear a bank account in a flash

I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

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Good advice Rameses QC. You are in control. You tell them what you can afford. If you can't afford to pay £45 per month then get it reduced down to what you can afford. Contact your bank to set up a standing order to Capquest but you will need Capquest to give you their account details to set it all up.

 

Remember you are in control now.

:cool::cool: Blondmusic :cool::cool:
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no, i haven't done a cca rquest as this is for a utility bill water rates and when i'd first ageed payments i hadn't known about this website or i would have done and as i've already agreed to pay and acknowledged the debt as mine,i didn't think i could now as this was over a year ago,they started chasing me for this debt.I now owe £270 which was originally £750+ and not much more then that.

They've supplied no regular statements of what i've paid or whats left owing only that they'd do 6 monthly rewiews of the case and i have absolutely no idea if they've added any extra charges.

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They are just trying it on - a 'review', based on what?

 

You do not have to give companies like this any details of your income or outgoings, they have no right to such personal data.

 

Write back, tell them you have conducted a review of your finances and need to REDUCE these payments. Ask them for a complete statement of the account to date while you are at it.

 

Don't just accept what they say to be gospel, all they are after is money.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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You shouldnt be paying them anything at all..they have no legal authority to money off you....only a county court does.

So stop all payments immediately, demand a full refund & report them to the OFT & trading standards....& to the police (not 999) for obtaining money off you through threats & deception effectivley.

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Is it any wonder why people when involved in debt situations can't face dealing with people like crapquest. Even when you genuinely wish to settle your accounts that you ave run up and you enter into agreements with these sorts of companies and you think you are getting somewhere they pop up again asking for more money etc etc. Why oh why does the government let this virtually criminal behaviour carry on, i wouldn't be able to bully people for money so why can they???

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Unfortunately DCA's think they are a law unto themselves. They threaten bully and harass just to get money. If you or I behaved like that then we would be locked up. The best way to deal with them is to complain to the OFT and Trading Standards. There are guidelines which need to be enforced better or made into law.

:cool::cool: Blondmusic :cool::cool:
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