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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st credit and Lloyds TSB Platinum credit card


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just think it would be clear cut and probably worth mentioning

somewhere in my defence.

 

i reckon it was the original number and they have altered it to suit

july 03 onwards.

 

will post up shortly

 

All adds weight to the case

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Ok... well this could be viewed by any judge as you scribbling something out... therefore the "original" document becomes even more important to view prior to the proceedings...

 

CPR 31.3 ;-)

 

especially with my allegations;-)

 

do i need to include in WS or as i have that in in my bundle just keep it up my

sleeve (so to speak)

Edited by hunterandthehunted

regards

hunterandthehunted

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do these relate

 

. Under S61 of the Act any agreement regulated by the Act, must contain certain Prescribed Terms under regulations made by the Secretary of State under S 60(1) These Prescribed Terms are contained in schedule 6 column 2 of the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) and are terms stating the credit limit, the rate of interest; and repayment terms.

 

 

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553)/6 Signing of agreement

6 Signing of agreement

(1) The terms specified in Column 2 of Schedule 6 to these Regulations in relation to the type of regulated agreement referred to in Column 1 (and no other terms) are hereby prescribed for the purposes of section 61(1)(a) of the Act (the terms which must be contained in a document if a regulated agreement is not to be improperly executed) and of section

127(3) (the terms which must be contained in a document before any enforcement order can be made under section 65(1), if section 61(1)(a) was not complied with).

.

[(2) The lettering of the terms of the agreement included in the document referred to in section 61(1)(a) of the Act,

containing all the prescribed terms of the regulated agreement, and of the information contained in that document for the

purpose of conforming to these Regulations shall--

(a) apart from any signature, be easily legible and, where applicable, be of a colour which is readily distinguishable from the background medium upon which the information is displayed; and

(b) apart from that inserted in handwriting, be of equal prominence, except that headings, trade names and names of

parties to the agreement may be afforded more prominence whether by capital letters, underlining, larger or bold print

or otherwise.]

regards

hunterandthehunted

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In short; yes.

 

The above paragraph, section 60/61, is from the legislation. The paragraphs below are the regulations expnading on the text. You can imagine these documents could be absolutely massive with every amendment etc... therefore it is split so that administration is slightly easier.

 

If you have ever looked at the Civil Procedure Rules you will notice there are Practice Directions too... I am led to believe this is how the CCA and regs work in tandem

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lovely i will print that. now for the next one..

 

the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 SI No.1557 requires that the lettering in every copy of an executed agreement be easily legible. It is denied that the ‘Agreement’ produced by the Claimant is an agreement within the terms of the Act.

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 (SI 1983/1557)/2 Legibility of notices and copy documents and wording of prescribed Forms

2 Legibility of notices and copy documents and wording of prescribed Forms

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety under any provision of the Act shall, apart from any signature, be easily legible and of a colour which is readily

distinguishable from the .

(2) The wording of any Form prescribed by these Regulations shall be reproduced in copies of unexecuted or executed agreements or in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the Act

without any alteration or addition, except that--

(a) the creditor or owner may enter the name and address of the debtor or hirer in any Cancellation Form prescribed by these Regulations; and

(b) every Form shall be completed in accordance with any footnote.

(3) Any such footnote shall not be treated as part of any Form prescribed by these Regulations and may be reproduced in addition to any such Form.

(4) Where any such footnote requires any words to be omitted, those words shall be omitted or deleted.

(5) Where words are shown in capital letters in any Form prescribed in Parts I to IV of the Schedule to these Regulations and are reproduced in copies of unexecuted or executed agreements they shall be afforded more prominence (whether by capital letters, underlining, large or bold print or otherwise) than any other lettering in that Form except lettering inserted in accordance with paragraph (2) above and no less prominence than that given to any other information in the copy apart from the heading to the agreement or copy, the annual percentage rate of charge for credit, trade names, names of parties to the agreement or lettering in the document inserted in handwriting.

(6) Where words are shown in capital letters in any Form prescribed in Part VI of the Schedule to these Regulations and are reproduced in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the Act they shall be afforded more prominence (whether by capital letters, underlining, large or bold print or otherwise) than

any other lettering in that Form except lettering inserted in accordance with paragraph (2) above.

 

regards

hunterandthehunted

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Well that's the important bit... (no. 2) but only if the documents print is too small or mashed up so you can't make out the exact wording.

 

is there more i need as i gave this an exhibit number, i dont want to be

printing 50 pages x 3

 

and these 2 go together, which bits do i need or do i take the 10 pages and 2 pages for the amendments

 

Furthermore section 88(1) of the Act requires that a default notice must be in the prescribed form. The prescribed format for a default notice is laid down in Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983 (SI 1983/1561) and Amendment regulations the Consumer Credit (Enforcement, Default and Termination Notices) (Amendment) Regulations 2004 (SI 2004/3237)

 

 

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Enforcement, Default and Termination Notices)

Regulations 1983 (SI 1983/1561)

1983 No 1561

Consumer Credit (Enforcement, Default and Termination Notices) Regulations

1983

regards

hunterandthehunted

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it all seems amalgamated together and is hard to distinguish which bits

i need as on my WS it doesnt refer to section???????? and para????

 

Your WS:

 

13. Further, the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 SI No. 1557(Exhibit HH6) requires that the lettering in every copy of an executed agreement be easily legible. It is denied that the ‘Agreement’ ,(Exhibit HH2) produced by the Claimant is an agreement within the terms of the Act.

 

The part you need to print off:

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Cancellation Notices and Copies of Documents)

Regulations 1983 (SI 1983/1557)

1983 No 1557

 

 

Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983

 

Made - - - 24th October 1983

Authority: Consumer Credit Act 1974, ss 58(1), 64(1), 180, 182(2), 189(1)

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Cancellation Notices and Copies of Documents)

 

Regulations 1983 (SI 1983/1557)/1 Citation, commencement and interpretation

 

1 Citation, commencement and interpretation

(1) These Regulations may be cited as the Consumer Credit (Cancellation Notices and Copies of Documents)

Regulations 1983 and shall come into operation on 19th May 1985.

 

(2) In these Regulations--

"the Act" means the Consumer Credit Act 1974;

"Agreements Regulations" means the Consumer Credit (Agreements) Regulations 1983 and any reference to any

provision of those Regulations includes in the case of modifying agreements which are, or are treated as, regulated

agreements a reference to Regulation 7 of, and the appropriate paragraph of Schedule 8 to, those Regulations;

"cancellable agreement" includes an agreement which is a modifying agreement treated under section 82(5) of the Act

as a cancellable agreement; and

"lettering" includes figures and symbols.

 

UK Parliament SIs 1980-1989/1983/1551-1600/Consumer Credit (Cancellation Notices and Copies of Documents)

Regulations 1983 (SI 1983/1557)

2 Legibility of notices and copy documents and wording of prescribed Forms

2 Legibility of notices and copy documents and wording of prescribed Forms

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed

agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety

under any provision of the Act shall, apart from any signature, be easily legible and of a colour which is readily

distinguishable from the .

(2) The wording of any Form prescribed by these Regulations shall be reproduced in copies of unexecuted or executed

agreements or in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the Act

without any alteration or addition, except that--

(a) the creditor or owner may enter the name and address of the debtor or hirer in any Cancellation Form prescribed

by these Regulations; and

(b) every Form shall be completed in accordance with any footnote.

(3) Any such footnote shall not be treated as part of any Form prescribed by these Regulations and may be reproduced

in addition to any such Form.

(4) Where any such footnote requires any words to be omitted, those words shall be omitted or deleted.

Page 2 of 31

(5) Where words are shown in capital letters in any Form prescribed in Parts I to IV of the Schedule to these

Regulations and are reproduced in copies of unexecuted or executed agreements they shall be afforded more prominence

(whether by capital letters, underlining, large or bold print or otherwise) than any other lettering in that Form except

lettering inserted in accordance with paragraph (2) above and no less prominence than that given to any other information

in the copy apart from the heading to the agreement or copy, the annual percentage rate of charge for credit, trade names,

names of parties to the agreement or lettering in the document inserted in handwriting.

(6) Where words are shown in capital letters in any Form prescribed in Part VI of the Schedule to these Regulations

and are reproduced in Notices of Cancellation Rights sent [by an appropriate method] under section 64(1)(b) or (2) of the

Act they shall be afforded more prominence (whether by capital letters, underlining, large or bold print or otherwise) than

any other lettering in that Form except lettering inserted in accordance with paragraph (2) above.

 

 

 

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all done and dusted, i will get SCUMS copy sent by SD mail today and will

take the courts copy in by hand.

 

if **** dont file theirs i will use that letter posted in post 390 to apply for a strike out on two counts.

(lack of statements and no WS)

 

 

i have also got to file the pre trial checklist by friday week

Edited by hunterandthehunted

regards

hunterandthehunted

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all done and dusted, i will get SCUMS copy sent by SD mail today and will

take the courts copy in by hand.

 

if **** dont file theirs i will use that letter posted in post 390mto apply for a strike out on two counts.

(lack of statements and no WS)

 

 

i have also got to file the pre trial checklist by friday week

 

Good good...

 

Might also add that you might want to keep "derogatory" comments off the board... I have had problems with a certain company who printed off my posts on here to show to the judge... he thought it was ridiculous but you never know what judge you get.

 

Now sit back and enjoy the rest of your week :-)

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Good good...

 

Might also add that you might want to keep "derogatory" comments off the board... I have had problems with a certain company who printed off my posts on here to show to the judge... he thought it was ridiculous but you never know what judge you get.

 

Now sit back and enjoy the rest of your week :-)

 

ok thanks

will post up this pre trial check list for some pointers later

regards

hunterandthehunted

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hi all,

i am just back from the court after filing my witness statement. **** have put in another application which is pending to have the filing of the

witness statements put back.

i was given the option to take mine back but as i have already sent a copy to **** it seemed pointless.

I feel i have played into their hands....

regards

hunterandthehunted

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What about having a letter ready complaining that you have not received their W/S on by etc. if nothing in the post monday then get it in to the court.

 

Don't hessitate and think [problem] wouldn't do the same across you. Technically if the court does not allow them extra time the DJ should (haha) order them to do so within lets say 7 days or struck out.

 

I know its a bit extra work but it's taking the opportunities as they arrise

  • Haha 1
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hmmmm, yes i feel i have got to do something as they dont seem to be

sticking to any of the dates and they have not complied fully with the

standard discoslure order made 27th october.

 

Compared to my 'document' yours is highly legible!!!

 

Thank you for pointing me to your WS and for all the questions that you are answering:). I will have to ask some as our circumstances are different, but it will now be a lot less!

 

no problem cymruambyth,

every little helps

regards

hunterandthehunted

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hmmmm, yes i feel i have got to do something as they dont seem to be

sticking to any of the dates and they have not complied fully with the

standard discoslure order made 27th october.

 

By all means do whatever you need to do... :-)

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hi all,

i am just back from the court after filing my witness statement. **** have put in another application which is pending to have the filing of the

witness statements put back.

i was given the option to take mine back but as i have already sent a copy to **** it seemed pointless.

I feel i have played into their hands....[/qu

 

no you have not what application have they put in is it amended poc where is it

 

 

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