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    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Unenforceability Cases on hold until further notice


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Ultimatelaw, credit wise and all others are for some reason miss leading the market and general public. CMC's are throwing brick bats at each other, all in some way conning the general public out of large front end fees and large back end fees. Then along comes a very sensible judge HHJ Halbert who hears a case in Chester County Court against Southern Pacific Mortgages Limited who had in the first instance a repossession order against the borrower. The case is eventually listed before him and he finds for the borrower. The decision in the case is based on a miss statement of the amount of credit. Interest was charged by the lender on an item that was included wrongly in the AOC, a mandatory fee which should have been a cost of credit. Very good straight forward decision. Well reasoned and easy to follow.

 

HHJ Halbert for some reason then went of the rails and referred to Moore-Bic LJ and other Judges an idea he had to stay claims under the CCA 74 for some test cases to be heard in the commercial court in London before HHJ Andrew Smith.

 

The position to me seems ill thought out. This is settled law it has been through the House of Lords and in the CA in 2007 Tuckey LJ was well able to see what was and was not a case for unenforceability. He decided in Wilson v Hurstanger that the agreement was enforceable.

 

The courts have made it very clear.

quote

I would agree with that in respect of S127 (3) however I'm not sure if the position is so clear cut in respect of cases where the court has a discretion - we also don't know what the point in the test cases is.

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I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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Ultimatelaw' date=' credit wise and all others are for some reason miss leading the market and general public. CMC's are throwing brick bats at each other, all in some way conning the general public out of large front end fees and large back end fees. Then along comes a very sensible judge HHJ Halbert who hears a case in Chester County Court against Southern Pacific Mortgages Limited who had in the first instance a repossession order against the borrower. The case is eventually listed before him and he finds for the borrower. The decision in the case is based on a miss statement of the amount of credit. Interest was charged by the lender on an item that was included wrongly in the AOC, a mandatory fee which should have been a cost of credit. Very good straight forward decision. Well reasoned and easy to follow.[/font']

 

HHJ Halbert for some reason then went of the rails and referred to Moore-Bic LJ and other Judges an idea he had to stay claims under the CCA 74 for some test cases to be heard in the commercial court in London before HHJ Andrew Smith.

 

The position to me seems ill thought out. This is settled law it has been through the House of Lords and in the CA in 2007 Tuckey LJ was well able to see what was and was not a case for unenforceability. He decided in Wilson v Hurstanger that the agreement was enforceable.

 

The courts have made it very clear.

 

quote

 

I would agree with that in respect of S127 (3) however I'm not sure if the position is so clear cut in respect of cases where the court has a discretion - we also don't know what the point in the test cases is.

 

I understand it to be unfair relationships being considered which is untested law at present

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I understand it to be unfair relationships being considered which is untested law at present

 

On that basis then the only cases that should be stayed are those involving unfair relationships

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On that basis then the only cases that should be stayed are those involving unfair relationships

 

I would anticipate that to be the case - though there is a multiple loan appeal due to be heard in October at Court of Appeal so I would expect multiple loan agreements to be stayed as well. I also understand the lender in Halberts case is appealing.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

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I would anticipate that to be the case - though there is a multiple loan appeal due to be heard in October at Court of Appeal so I would expect multiple loan agreements to be stayed as well. I also understand the lender in Halberts case is appealing.

i understand that is the case also,

 

personally reading the judgment of HHJ Halbert it is clear that the loan agreement was unenforceable and that Wilson and FCT applied, so i dont see what prospect of success any appeal has on the enforceability issues

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i understand that is the case also,

 

personally reading the judgment of HHJ Halbert it is clear that the loan agreement was unenforceable and that Wilson and FCT applied, so i dont see what prospect of success any appeal has on the enforceability issues

 

Yes - I've read it a few times now and I can't see how its' got any chance of a successful appeal

If I've helped feel free to add to my reputation.

 

I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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i understand that is the case also,

 

personally reading the judgment of HHJ Halbert it is clear that the loan agreement was unenforceable and that Wilson and FCT applied, so i dont see what prospect of success any appeal has on the enforceability issues

 

 

We are both in agreement there. They are probably more concerned about HHJ Halberts obiter ruling

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

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quite frankly I think this is a scare monger tactic. Where are the dates on theses statements / announcements?

 

The DCA's may have finally got the message, that they have as much power as a soggy tissue ;)

 

On the money, simply to frighten off the poor consumers, who are out there, struggling in a mountain of debt, families breaking up, suicides being commited etc etc

 

when all along, the consumer had the law on his side... yet the law creaters wanted to hide this fact from the consumer with bull**** disinfo tactics in order to prevent financial claims againt the banks..... which they now more or less own.

 

Hmmmm, interesting, yet thoroughly disgusting conflict of interests.

 

they will not get away with it.:twisted:

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Perhaps it's time we created about the fact we know our rights and we are sticking together to fight:

 

(1) The people who got it wrong in the first place

(2) The DCA's and their unprofessional ism.

 

Do these big conglomerates not take any shame in commissioning such idiots, only for them to be subjected with the contempt they deserve. :p

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Perhaps it's time we created about the fact we know our rights and we are sticking together to fight:

 

(1) The people who got it wrong in the first place

(2) The DCA's and their unprofessional ism.

 

Do these big conglomerates not take any shame in commissioning such idiots, only for them to be subjected with the contempt they deserve. :p

 

A banker once said: " never over estimate the intelligence of the borrower"....hows that for contempt.

 

PW

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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All this seems irrelevant in what they've allowed Yes Loans to get away with......

BBC NEWS | Programmes | Moneybox | Banned director runs loan firm

 

Banned Director, unlicensed credit broker........ working with OFT.......

 

 

What chance have we got.........?????

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Authorisation Voluntarily Surrendered:D

Because the orginal Brunel Franklin have split but if you also look on the search you will see Flairford Securities authorised on 30/04/09 who trade as Brunel Franklin etc

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Listened but not impressed!

 

However, I did note that some CMC's are charging £500 up front, just to look at an agreement

 

AC

And some don't charge a farthing at the front or the backend. There is good and bad in all industries, it's a pity there are so many unscrupulous ones involved in this one that tar the rest with the same brush.

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and who are the ones with no fees upfront or on the back end pray tell if you would be so kind- some nervous folk on here might apporeciate such a free service

 

Worth researching.

 

Mis-sold Loans

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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In my experience the ones that do not charge upfront and back end are those charging the lawyers fro the cases.

The whole claims 'industry' is based on the payment of legal costs and the destruction of the Legal Aid scheme by the current government.

Claims do not run themselves and with the greatest respect to this site and the others who help people to run their own cases it is but a fraction of claims being run.

Most people need actual hands on support, and yes before anyone starts saying you have a vested interest in this ...........I do. I do accept that these sites CAG being one of them has done more for Consumer Rights than the CAB, Legal Aid board, as well as all the other voluntary groups etc put together. It is still a drop in the ocean.

A single example for those who challenge ASU/PPI insurance policies. A Question

How does the mechanism work for lenders and brokers to make money from the sale of these types of polices and once knowing that they do how do you prove it. ???

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How does the mechanism work for lenders and brokers to make money from the sale of these types of polices and once knowing that they do how do you prove it. ???

Crikey, they make money in many ways, from secret commission payments, from charging more than the cost of the policy, from ramping up the interest on the loan when you take the PPI so that they can pay the commission out of your payments to name but a few

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Companies like this specialise in selling claims to lawyers and still do on the grounds of unenforceability alone. They are very new into the market and have been in the sector for a few months. They make their money from lending money to solicitors selling insurnace from which a large commission is earned and selling expensive and unrecoverable reports which alos earn the aprties a large commission. The insurnace has to be paid upfront and the lawyer has to fund it. So all in all they do very well out of it. But have they been succesful as yet ????

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Companies like this specialise in selling claims to lawyers and still do on the grounds of unenforceability alone. They are very new into the market and have been in the sector for a few months. They make their money from lending money to solicitors selling insurnace from which a large commission is earned and selling expensive and unrecoverable reports which alos earn the aprties a large commission. The insurnace has to be paid upfront and the lawyer has to fund it. So all in all they do very well out of it. But have they been succesful as yet ????

sorry havent had my second cuppa of the day

 

i thought we were talking about the lenders who mis sell the PPI and the tactics they use to conceal it?

 

thats how your comment came accross

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This is why lawyers are needed. Let me start with the Pre action matter. CPR 31.16 in the last 20 months some 2000 of these actions have been taken with a win rate of 70% but a costs awarded against the applicant of over 80%. This elaves either the lawyer or the client with a bill for 300 to 400 pounds.

 

The CPR claim rarely gets you what you wnat in the documents field.

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Very very few now exactly how and more importnatly how much the lenders are making he money that they earn.

 

Only brokers earn a secret commission lenders do not earn a commission.

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