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    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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Invalid Default Notices


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For a DN issued in 2005, only 7 days was required to remedy the breach. The legislation to increase this to 14 days didn't come in until 2006 and it wasn't retrospective but applied to all pre and post 2006 agreements thereafter. As for whether a date on a letter sufficed as the date the DN was sent, that would be a matter for a court to accept or reject, it would depend on the contents of the letter. It is the date of receipt that matters, not the date it was sent, and it would depend on whether the court believes there is sufficient evidence to regard it as reasonable that you received it on a certain day in keeping with the Queen's Bench Practice Direction on postage.

 

The relevant legisaltion is the CCA 1974, the 2006 amendments and the Consumer Credit(Enforcement, Default and Termination Notices) Regulations 1983.

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For a DN issued in 2005, only 7 days was required to remedy the breach. The legislation to increase this to 14 days didn't come in until 2006 and it wasn't retrospective but applied to all pre and post 2006 agreements thereafter. As for whether a date on a letter sufficed as the date the DN was sent, that would be a matter for a court to accept or reject, it would depend on the contents of the letter. It is the date of receipt that matters, not the date it was sent, and it would depend on whether the court believes there is sufficient evidence to regard it as reasonable that you received it on a certain day in keeping with the Queen's Bench Practice Direction on postage.

 

The relevant legisaltion is the CCA 1974, the 2006 amendments and the Consumer Credit(Enforcement, Default and Termination Notices) Regulations 1983.

 

 

thank you

 

Tam

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Thank you, John - I am working on it! I am waiting for the ICO to complete their investigation on Bank 2 then I go to court with that. They haven't even acknowledged my complaint with Bank 3 yet. The cases against the DCA and the bank connected to it I can lodge when the court opens again next week.

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I've been looking all over for clarification on whether or not a DN must state the actual date they require the account remedy to be made, or whether they can just state "within 14 days from receipt of this notice".

 

Stating "within 14 days from receipt" strikes me as a bit vague, considering I could claim I'd not received the letter for weeks as it was not sent my any traceable means. Would the lack of a proper date for remedy render a DN invalid? Also can anyone point me to a list of required particulars for a DN to be valid as I've been getting allsorts of rubbish sent through from Santander so want to ensure their DNs are valid! For example, they use the phrase "To remedy this breach you must pay the arrears within 14 days from receipt of this notice." But then later state that the action required must be taken "before the date shown" - but there is no actual date shown!?

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Technically they must show a date, especially if using 14 days. If they used 28 days, then they may get away with it, although still technically wrong.

 

s88.-(1) The default notice must be in the prescribed form Contents

and specify- and effect

of default

(a) the nature of the alleged breach ; notice.

(b) if the breach is capable of remedy, what action is

required to remedy it and the date before which that

action is to be taken ;

© if 'the breach is not capable of remedy, the sum (if

any) required to be paid as compensation for the

breach, and the date before which it is to be paid.

(2) A date specified under subsection (1) must not be less

than fourteen days after the date of service of the default notice,

and the creditor or owner shall not take action such as is

mentioned in section 87(1) before the date so specified or (if

no requirement is made under subsection (1)) before those

seven days have elapsed.

(3) The default notice must not treat as a breach failure to

comply with a provision of the agreement which becomes

operative only on breach of some other provision, but if the

breach of that other provision is not duly remedied or compensation

demanded under subsection (1) is not duly paid, or

50 c. 39 Consumer Credit Act 1974

DEFAULT fourteen days mentioned in subsection (2) have elapsed, the

AND TERMI- creditor or owner may treat the failure as a breach and section

NATION 870) shall not apply to it.

(4) The default notice must contain information in the prescribed

terms about the consequences of failure to comply with

it.

(5) A default notice making a requirement under subsection

(1) may include a provision for the taking of action such as is

mentioned in section 87(1) at any time after the restriction

imposed by subsection (2) will cease, together with a statement

that the provision will be ineffective if the breach is duly

remedied or the compensation duly paid.

Compliance 89. If before the date specified for that purpose in the default

with default notice the debtor or hirer takes the action specified under section

notice. 88(1)(b) or © the breach shall be treated as not having occurred.

Retaking

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There isn't one. You don't want to approach the creditor/DCA about unlawful DNs unless you are absolutely sure they have terminated the agreement. If you are then approaching them to tell them they have rescinded the account and you want defaults removed from your credit reference reports, that is tricky and you have to start by asking the creditor/DCA to remove them, pointing out why they breached the Data Protection Act ie why the DN is unlawful and the account was rescinded unlawfullly. They will ignore you, as will the credit reference agencies. Then can go through the ICO and if that doesn't work, take them to court.

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My original default notice ireceived, did not have creditors name and address on it, i am in court 5th January for car repo hearing.

Their solicitor sent me a copy of the said default and termination notices on 2nd of december,which also did not have creditors name and address on it, part of the cpr request, although they have not complied with anything else listed in it.

I received a witness statement on 31st December 2009 , included in this is a copy of the default they claimed to have sent, magically this one now includes the creditors name and address, i have the original and the copy from their solicitors without these details.

Car finance agreement

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littlefatbudha from my experience (day in court) when I got served copies of my supposedly orig DN's I mentioned that if that was a true copy of the default notice (in my case incorrect acct no's on it) it breached the Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983 (SI 1983/1561) as it failed to set out the name and a postal address of the creditor or owner as laid out in schedule 2 of the regulations, regulation 2(2) paragraph 2.

 

My copy DN from Restons was missing the MBNA's bits on the top & reg no etc (like the original had) so this meant it had breached the companies act, as it did not bear the companies registered address and registration number on it so was not a representation then. The judge asked the solicitor what he had to say in response to this to which his reply was along the lines of he thought it did have the details on it. The judge then corrected him by telling him it didn't as he had a copy of there DN from me in front of him :lol:

I dont know if any of this info will help you too for your court appearance on 5th Jan but hope it does if your DN is missing this information too.

 

Also useful threads to read that helped me in my many an hour on this forum beforehand were (also print off the relevant acts to hand & use postik notes within them for quick ref)

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/191353-what-if-judge-asks.html

GOT A COURT DATE? Important, please read......

 

 

Edited by Mydogsawestie

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Hi Mydog,

 

"What if the judge asks............."

 

This link goes to a menu page http://www.consumeractiongroup.co.uk/forum/191353-what-if-judge-asks.html . Do you know where the actual page is as i'd like this one also,

 

Many Thanks

 

M

 

Sorry here goes will edit the above too...

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/191353-what-if-judge-asks.html

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it is very unusual i think for a letter to state "within 14 days of receipt"- most state "within 14 days of the date of this letter"

 

service is deemed (unless proved to the contrary) to have taken place 2 (working) days after the demand was posted first class or 4 days if second class

 

in any event a notice giving 14 days to remedy can NEVER be correct UNLESS it was personally served on the debtor on the day on which the notice is dated- which IMO would be slightly difficult to do.(unless you so unlucky that both you and the process server both live in the same street as the creditor!)

 

if a letter states that an action must be taken BEFORE a date shown then this would mean by 2359 hrs on the day before the date shown, whereas "within" XX days would include up to 2359 hours on the last date shown or the latter of the 14 days quoted.

 

basically any DN that has the magic 14 days quoted in it is likely to be defective

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Lol... we don't live on the same street so the letters both did arrive by post. They are both from Santander, but for two separate debts, one in my name and one in my partners. We have been making token payments on the accounts since sending our first letter stating that we could no longer afford the payments following redundancy and asking them to accept a token payment. Our other creditors accepted the offers for 6mths and subsequently sent DNs saying they had to issue a DN in order to proceed with the short term concessionary payment agreement but Santander just sent the DN anyway and still will not accept the reduced payments for 6mths. So I'm preparing myself as much as possible for anything that may happen. This is the full thread dealing with Santander http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/233872-santander-card-loan.html

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it is very unusual i think for a letter to state "within 14 days of receipt"- most state "within 14 days of the date of this letter"

 

service is deemed (unless proved to the contrary) to have taken place 2 (working) days after the demand was posted first class or 4 days if second class

 

in any event a notice giving 14 days to remedy can NEVER be correct UNLESS it was personally served on the debtor on the day on which the notice is dated- which IMO would be slightly difficult to do.(unless you so unlucky that both you and the process server both live in the same street as the creditor!)

 

if a letter states that an action must be taken BEFORE a date shown then this would mean by 2359 hrs on the day before the date shown, whereas "within" XX days would include up to 2359 hours on the last date shown or the latter of the 14 days quoted.

 

basically any DN that has the magic 14 days quoted in it is likely to be defective

 

Hi DD or other knowledgeable member

 

I have been following your posts about invalid DN and unlawful rescission with great interests. I have a DN from the OC and TN from a DCA Triton, please can you comment on these if:

 

1. it's a valid DN?

2. it's an act of termination as the full balance is demanded?

3. why is the balance on the TN differred to the one on DN?

 

Do I potentially have a case here? But what if I have contacted them on 22/01/2009 proposing a reduced payment, I have been paying until 26/10/2009 when I CCA'd them and they sent me a non-compliant CCA. Will the OC argue that I have allowed the contract endure in this circumstances. Your advice would be greatly appreciated. Thank you.

 

** I am sorry Pinky for hijacking your thread!

 

oops! just been told that some people should not be here might be watching, so the attachments have been removed for obvious reason. edited 20:26 02/01/09

Edited by C2K
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Lol... we don't live on the same street so the letters both did arrive by post. They are both from Santander, but for two separate debts, one in my name and one in my partners. We have been making token payments on the accounts since sending our first letter stating that we could no longer afford the payments following redundancy and asking them to accept a token payment. Our other creditors accepted the offers for 6mths and subsequently sent DNs saying they had to issue a DN in order to proceed with the short term concessionary payment agreement but Santander just sent the DN anyway and still will not accept the reduced payments for 6mths. So I'm preparing myself as much as possible for anything that may happen. This is the full thread dealing with Santander http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/233872-santander-card-loan.html

 

creditors are not known for their charity and they did not "have to" issued DN's in order to offer you terms- they did so so that they could then terminate at some future date and demand the full balance

 

i would post them all up on different threads and let us have a butchers

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Hi DD or other knowledgeable member

 

I have been following your posts about invalid DN and unlawful rescission with great interests. I have a DN from the OC MINT and TN from a DCA Triton, please can you comment on these if:

 

1. it's a valid DN?

2. it's an act of termination as the full balance is demanded?

3. why is the balance on the TN differred to the one on DN?

 

Do I potentially have a case here? But what if I have contacted them on 22/01/2009 proposing a reduced payment, I have been paying until 26/10/2009 when I CCA'd them and they sent me a non-compliant CCA. Will the OC argue that I have allowed the contract endure in this circumstances. Your advice would be greatly appreciated. Thank you.

 

** I am sorry Pinky for hijacking your thread!

 

what is the date of the DN- it is important

 

the "TN" isnt much of a TN and it carefully avoids demanding payment of the whole balance

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